palin
This is the 2nd time in the past couple of months that I get locked out of my account.
Called customer service and get my account open again only to be locked out again 2 weeks later.
Called customer service and get my account open again only to be locked out again 2 weeks later.
This app hates me
My app constantly signs me out and makes me change my password constantly. Then it doesn’t even tell me what’s a wrong so I just have to assume and change my password again. It’s probably signed me out permanently like 3 times. Other than that everything else works fine.
K S Hatfield
Sometimes difficult to sign on. Everything else is very easy to manipulate through.
Excellent customer service
Outstanding
FSB Online Banking Terrible
Everything with banking online with FSB is painful beyond belief. Their system locks your account after 3 failed logins. Not 3 in a row but 3 at anytime. So if I fail twice then login successfully, the count does not start over. Rather, if I fail again after a successful login, my account so gets lock. And the only way to unlock is to make a phone call. This is only one of many things that are frustrating trying to bank here.
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Great App
I really enjoy this app and it is very user friendly
Statements
Hard to locate statements. Customer service no help.
Wonderful local service…
With all the perks of the big banks but not the extra fees. Wonderful customer service!
Zell
I can’t get Zell to work for me.
Glitchy
Consistent bugs with login.
Not a good improvement
Not great. The app that was available before this one game out was 100% better. This one is always logging me out and doesn’t seem to work sometimes.
Great bank… app needs work
For months now the app does not save my login, password, biometrics and I manually input my information.
I wouldn’t mind if it did two factor authentication but it’s aggravating that there are toggles to save that information, I turn them on and the next time I have to go through it again.
That inconvenience makes me reconsider using this bank in the future
I wouldn’t mind if it did two factor authentication but it’s aggravating that there are toggles to save that information, I turn them on and the next time I have to go through it again.
That inconvenience makes me reconsider using this bank in the future
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Great Bank
If I ever have an issue. It was usually something that I did. They are so quick to help. They treat you better than family!
Customer
App is aweful
Need to update IT
I always have a problem logging in with my iPhone 16. Face ID does not work. I’ve brought this to the attention of employees and I always hear the same answer which is IT is working on this issue. It’s been months and nothing has changed. Every time I login, I have to reset my password. I bank with other financial companies and get access immediately with a two second Face ID. We’ve been long time customers and deserve better technology. Please fix this very annoying issue.
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Too many passwords
Should not need to enter password for balance
Not Optimal
App works some days others not at all. If you use a VPN for security App will not log you in. I give this App 3 stars T best.
Horrible
Password didn’t work. Literally had it wrote down . After several tries it was too many failed attempts. What a pain.
Great upgrade!
Everything I need- just took me a day or so to get used to it. Love the PFM tool!
Live FSB app!!
Very resourceful app
