Love it
User friendly
Owner
App sucks
Bad performance- bad application
Poor login. Never seems to remember my device. Often fails in ID or Password for unknown reasons. Very very frustrating and poor experience for customers
The worst app change.
The old FSB app was far superior & have never been so disappointed by an app change. The layout is unfavorable & the check deposit portion is almost impossible to use. We no longer have an option for flash on the camera, when making a deposit. Holding your phone over the check cast a shadow & makes it difficult to get a decent picture. Now the app won’t log me in or just buffers & buffer. I tried different wifi, uninstalling & reinstalling the app, but nothing changed.
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New App is horrible
I’ve had nothing but problems with the new app. I’ve gone into the bank MULTIPLE TIMES I’ve called customer service MULTIPLE TIMES. It’s fixed for a minute and then I can’t get in again. It’s not just my iPhone. It’s all three iPads also so it’s definitely not user error!! Wasted so much time and energy….FRUSTRATING!!! IF I COULD RATE THIS A ZERO I WOULD AND I NEVER WRITE REVIEWS.
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