Not great
Not a fan of the new app
Love it
User friendly
Owner
App sucks
Bad performance- bad application
Poor login. Never seems to remember my device. Often fails in ID or Password for unknown reasons. Very very frustrating and poor experience for customers
The worst app change.
The old FSB app was far superior & have never been so disappointed by an app change. The layout is unfavorable & the check deposit portion is almost impossible to use. We no longer have an option for flash on the camera, when making a deposit. Holding your phone over the check cast a shadow & makes it difficult to get a decent picture. Now the app won’t log me in or just buffers & buffer. I tried different wifi, uninstalling & reinstalling the app, but nothing changed.
Show more
New App is horrible
I’ve had nothing but problems with the new app. I’ve gone into the bank MULTIPLE TIMES I’ve called customer service MULTIPLE TIMES. It’s fixed for a minute and then I can’t get in again. It’s not just my iPhone. It’s all three iPads also so it’s definitely not user error!! Wasted so much time and energy….FRUSTRATING!!! IF I COULD RATE THIS A ZERO I WOULD AND I NEVER WRITE REVIEWS.
Show more
Update not working
I just want to see how much I got
Cannot log in
Even after reinstall cannot log in
Terrible app
This new app update is terrible
Music man
Great improvement from last app.
Liked it Better Before
Not very user friendly. I understand new things will have glitches, but this has not been a good change. Prior transactions were listed by date with each transaction of that date below it. Now each transaction has its date with it and are muddled together. Don’t care for this layout. I also had a full week of my logins being rejected due to an error. Then I needed to delete the app, download again and set up again. Then after that I had an odd error where my account balance was not what I had on record from days prior, marked a significant discrepancy, then two days later I logged back in and noticed more in the balance. When I went back to the day I saw the last issue and the amount under the transaction was what it should have been the prior time. So for some reason my account showed less money and then it returned for whatever the error was.
It has not been a good experience sine these changes have been made.
It has not been a good experience sine these changes have been made.
Show more
Liked it before
I don’t really like it. Half the time the current balance is right and half the time the available balance is right. I have no idea how much is in my account. It seems to change back-and-forth.
Massive downgrade
New app is form over function. It looks prettier but takes 3x longer to load, and lately won't even log me in (just spins forever). I'm literally in the digital banking industry and would lose my job if I converted to this. I'm curious to know who the provider is so I can avoid them at all costs.
Lovely
Security forcesd
Works
I just got tired of the rate app message
1 star
The old app was so much better. The functionality of the new updated app is horrible. It takes longer to load and is more difficult rather than simple to utilize
Dislike
I prefer the app before this version its confusing and very slow to load sometimes change is not always better.
Clunky
Not very user friendly
The old app was way better
Login issues, clunky to use now and sometimes transactions that used to show up immediately take days to show up or outright disappear sometimes
New Mobile App 👍
I definitely love the new Mobil App, so much easier to use then the last one Good Job
