First Stop Health User Reviews

Customer Experience

Positive experience57.0% of reviews
Neutral5.1% of reviews
Negative experience38.0% of reviews

~ Based on 79 written reviews from the US App Store.

Is First Stop Health Safe?

First Stop Health appears safe based on user ratings. AppsHunter Safety Score for First Stop Health is 98/100.

This assessment is based on 3,643 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.4% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 3,643 App Store ratings for First Stop Health.

Is First Stop Health Legit?

First Stop Health appears to be a legitimate app. AppsHunter Legitimacy Score for First Stop Health is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

CEO

Great service, especially if traveling out of area!

Great to have this benefit!

Highly recommend using First Stop Health. I’ve had to use them a few times. Best thing is you can do the visit from your phone at home or anywhere. Skip sitting in a waiting room full of germs. Meds are always called in immediately!

Excellent visit

Dr. Ahlan Jama was so wonderful, made me feel connected, comfortable and confident. It was a great experience! Definitely recommend it

App doesn’t work

Tried to install multiple times over the last few hours, but the app won’t open. Wish my employer hadn’t switched

Pretty Good

One thing about FSH it’s easy to use. I love that I don’t have to navigate a lot of tabs to get to what I need.

App and service used to be great however….

The next available appointment for myself is 2 weeks away.

I’m not impressed, I was hoping to see someone before my insurance switched over to my new provider but I guess not.

Easy

First stop health was very easy to use and helpful

Quick

Love this app and the help it provides

Wasted my time

They offered an incentive to take a virtual primary care appointment before the end of the month - sounds awesome! The 18th rolls around and they send me a text at my appointment time saying that I missed my appointment even though I was sitting with my phone in front of me waiting for the call. They send me a link to reschedule for next month instead, nullifying my chance for the incentive. I call customer support and they say “there’s nothing we can do”. Absolutely CLASSIC waste of time for everyone involved, I never would have scheduled if they hadn’t offered me a gift card to begin with.
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Amazing

Amazing 10-10

Exemplary service

This telehealth service provides quality services with educated and reliable professionals providers.

Terrible app

How does this app have so many positive reviews? The UX is garbage: 1) it won’t let me add more than one drug allergy 2) i can’t set up Face ID because it says it can’t verify my password after I’ve tried typing it and pasting it multiple times. 3) any time you enter text, there’s this weird pop-up that has a white dot and a second dot that’s black check mark - just strange UI
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Amazing!

The time from answering the questions in the app to the phone call the the RX called in was 5 min! AMAZING!!!! Where has this been all my life?!!? I am a busy working professional- I avoid the doctors office because it takes so long…. but now I will use this ALL THE TIME!!

Jason W

So easy to use and efficient in getting connected to help

So great

It’s easy, Convenient, time saving. Definitely prefer it for a lot of situations.

Great option for busy people

With my work hours I can’t always go see a doctor and being able to do this while at work is a great convenience

Best app for virtual care!

This app is so easy to use. I can quickly access my patient info, chat with my providers, and it’s a very clean UX. Love this app and solution!

Quick Service Turn-Around

I wasn’t feeling well and was contemplating on whether to go to the urgent care near me. I knew I had First Stop Health so decided to give it a try. After completing my pre-requisite questionnaire, a doctor contacted me in less than a minute and provided me with his service. In a few minutes, doctor’s visit was done with meds sent to the pharmacy. I couldn’t be more grateful because I didn’t have to drive to the urgent while in pain.
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Happy Camper

I’m so thankful for Health First, when me or my love ones are feeling unwell I can count on them to help

First thoughts of first stop

It is helpful, had one small misunderstanding with getting some medicine filled but it’s just a learning curve, and I’m sure this service is going to be extremely helpful to me and my family in the near and distant future.