Useless
Even though I write for mobile deposit at FTB only as instructed it still won’t accept mobile deposits!
About to close account
Every 2 weeks I need to get confirmation code and getting sick of it
Terrible with security authentication
The app won’t let me deposit any mobile checks due to its terrible security system. I write for mobile deposit at Ftb only on my check clearly and it says it not there. Frustrating
Doesn’t work
App stopped working and hasn’t been for a couple months. My husband’s doesn’t work either. Just spins and sometimes goes to white screen. Very frustrating and no one cares or will fix it.
Too many issues
App failed to open last month. Deleted app and reinstalled it. My daughter had the same issue. Now I only get a white screen when I click to open it. Rebooted my phone. Still the same issue. I don’t want to have to delete the app again and reinstall because of all the security to go through like resetting password and face recognition. Please get this fixed! I rely on it to check my account daily.
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