FirstCry Arabia فيرستكراي User Reviews

Customer Experience

Positive experience54.2% of reviews
Neutral5.1% of reviews
Negative experience40.7% of reviews

~ Based on 59 written reviews from the US App Store.

What users say

Is FirstCry Arabia فيرستكراي Safe?

FirstCry Arabia فيرستكراي appears safe based on user ratings. AppsHunter Safety Score for FirstCry Arabia فيرستكراي is 94/100.

This assessment is based on 3,026 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.4% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 3,026 App Store ratings for FirstCry Arabia فيرستكراي.

Is FirstCry Arabia فيرستكراي Legit?

FirstCry Arabia فيرستكراي appears to be a legitimate app. AppsHunter Legitimacy Score for FirstCry Arabia فيرستكراي is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

violate Apple Rules

Very reliable delivery, but a complicated use interface.

Even worse – they send advertising through push notifications what is even not allowed from Apple. Would give even a full star rating if this wouldn’t be.

Perfect Shopping

The quality of the clothing material is excellent and perfectly suitable for kids. The pure cotton fabric is soft, comfortable, and ideal for newborns up to 6 years old. One of the best experiences I have had when purchasing children’s clothing.

المنصوره

تسوق ممتع مع فير ستكراي

Assembly service

*The assembly is too expensive compared to the price of the items
*also you can’t ask for assembly on check out and pay for it you have to call customer services and wait for a long time just for them to add it for you although their customer services representatives are really nice and professional they can’t do much for you not even an appointment for assembly they tell you that you have to wait from 2 to 7 days for the assembly crew to contact you and give you an appointment
*if you asked them to make the delivery in the same day as the assembly they will refuse saying it’s a different department so don’t be deceived by the phrase fast delivery they have under the items
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Terrible App

Pathetic App & support team!

Have to re-login all the time.

Is it the app bug or what? Why do I have to log in again even I’m already logged in when I wanted to check my orders or any information?

Super awesome app

Very useful app for all parents. All products that you need are available at one spot.

Search option

Constantly crashing

Misleading ads

Discounts are not real. Discount codes are not unified. One gets 200 SAR OFF other receives only 75 SAR off using the same code !!!

Dt

صراحة القطع غالية الثمن و لا يوجد خصومات ملفته

No quality assurance of service

Worst website dont ever purchase they never align to their dates and have no quality assurance please be careful so u reliable!

Late delivery

Delivery time showing on time but delivery boy cannot deliver the item on time.we have to wait for his time.

No quality assurance of service

Fo not depends n their delivery date promised they just dont do as promised n customer service doesnt resolve any issue , i dont think i ll purchase again

Bad experience

Very rude customer service and not helpful at all

Delivery charges??

Why extra COD Charges applying now ??? Otherwise 5star

No proper update if you initiate a return request

I have ordered a baby stroller and requested for the assembling service. The same was done in few days of delivery. After the first use, we felt the quality is not good and the stroller is uncomfortable to move also the joints are not fixed properly as I could hear a loosen screw sound while running the stroller. The same concern was raised several times even I have share the video via email to the customer service team. There was no outcome from the first cry team. After several calls Finley they stated that the product is already assembled they’d why unable to return. ( surprisingly the stroller can not use without assembling) after that there is no update from the team of first cry. By default I had to use the product as there is no response for more than one month. I used it for a week and My baby almost fell down twice hence I have stopped using it.
Called the agent again and they said that the product is used hence they can not refund or return. One agent ( lady staff but she was really helpful) stated that she will try to escalate this issue and manager or concern team will call me. Again no update. After that ( almost 2 and half month passed. ) suddenly Delivey guy called me and said he want to collect the return item as he got a message to collect it. But after seeing the product he stated , it’s already used and he can not collect.
I have been using this app from last 2 years and have suggested many of my friends and family to use this app. But this is the first time am facing such horrible experience.

I hope someone will look in to it immediately.
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Best app in UAE

I love it because it’s extremely user friendly. No minimum delivery charges. No extra charge for COD. Very good collection of clothes and toys. Keep it up.

Delivery

They promise delivery for the day but don’t deliver.. when you chase it up the customer service fob you off.. make false promises.. they don’t care that you might need the product and they don’t do anything to rectify the problem..

Best for mom and baby

A one stop shop for all things

More to grid

Certain items I have been searching I couldn’t find.
Craft Bib / Apron for kids. Not expensive just like IKEA for 9-12 dhs so that we can discard in 30 days.
Sweater top and bottom for 3 years old have limited to no choice.
Alphabet stacks