FirstCU Access User Reviews
Customer Experience
~ Based on 13 written reviews from the US App Store.
What users say
Summarized from real user reviews of FirstCU Access. Based on 1K reviews and a 4.8/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use features
- 💡Convenient check deposit
- 🚀Great customer service
Negative things
- 🐛Inability to access account
- 🐛Navigation issues
- 🐛Frequent app updates required
Is FirstCU Access Safe?
FirstCU Access appears safe based on user ratings. AppsHunter Safety Score for FirstCU Access is 96/100.
This assessment is based on 1,047 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 986 App Store ratings for FirstCU Access.
Is FirstCU Access Legit?
FirstCU Access appears to be a legitimate app. AppsHunter Legitimacy Score for FirstCU Access is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Love the features and very easy to look up what I need!
Uh huh
Haven’t been able to access my account in months either through the app or the website. Every time I do, it says there’s an issue with the server
App is hard to navigate. Doesn’t show credit card transactions
Thank you so much for all the help!
Yes if Mary still works there she is my favorite person. So keep on……keeping on !!!!!
I used to work at the Hilliard branch for about 5 years and I loved it. When you created the new page with the photo check deposit I was a little worried since I am not tech savvy. But it is fabulous! I live in Florida and kept my account because I was familiar with how it works and I am so grateful for a credit union that makes things so easy.
Show more
Depositing a check at this credit union is actually easier than depositing a check at my account at a different credit union I really like this feature
Before the “update”, I could see balances in all of my accounts when I was arranging transfers. Not any more, though, which is a MAJOR flaw. The soi-disant dashboard can’t be set up so that my opening page has the information I am accustomed to having. You took an app that worked pretty well and screwed it up. Thanks for nothing.
Show more
Same complaint as reviewer on this site ! Asks to update each time you use it!! Get it fixed it’s much more non user friendly!
What in the world 🌎 where you thinking of? Who thought up this idiotic change? Hating this change. Unable to print verification of account with my name! Please go back to original version!
Tech users this is more complicated and aggravating.
Why do you need to change what works. Now I can’t get back into my account. It keeps telling me to update. I went through the whole process then tried to go back into my account & a message comes up to update my account. So I irritating. Going back to writing checks. Now I tried to put my nickname several ways & a message tells try another name because the name is taken. I tried other names that also failed I would like to say I only have one NICKNAME. Who made this mess????
Show more
