About this app
This app is so amazing, I love this app so much it helped me to lose weight ❤️
Charged for trial period
Signed up for three day trial period and was immediately charged for the whole year. Took a
Photo of a piece of chocolate, which it identified as cheese and completely underestimated the calorie value, so I have no faith in the product. I have requested a refund for the year long fee that I was falsely charged for. We will see if they respond/ refund.
Photo of a piece of chocolate, which it identified as cheese and completely underestimated the calorie value, so I have no faith in the product. I have requested a refund for the year long fee that I was falsely charged for. We will see if they respond/ refund.
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Response from developer
AI recognition results can be affected by factors such as lighting and object shape, potentially leading to food misidentification and inaccurate calorie estimations. The trial period fee was most likely due to an auto-renewal option being selected by default during the subscription process; this type of authorization is often easily overlooked. Hopefully, the platform can process your refund request promptly. Please share the results once you have them!
Not as accurate
I do notice it often under calculated calories and over calculates protein. Fortunately I can edit the macros but ideally it would be nice if it was closer to being accurate
Good
Very good so far and useful!!
Wrongfully charged
I was enjoying the app but money soon became tight so I cancelled and deleted my account and I see that they charged me 43.89 and I can’t even get back into the account. They charged me the minute after I cancelled my subscription and I’m in the process of disputing it but still not happy.
