This app is awful
This app is awful. Usually I don’t write reviews but this app is always down and not in service. I have to delete it and download it again and still doesn’t work
Bug
A bug has appeared since the last app update. I use kitchen scales. In the app, I create a “custom food” and enter the calories, protein, fat and carbs, just as usual. But then, once the new custom food has been created and I want to add it to my meal list with the correct weight in grams, the ‘carbs’ field always shows 0, whilst the ‘protein’ field displays the value that should actually be in the ‘carbohydrates’ field. Please fix that 🙏
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Terrible UI
As a new user, this app is awful. Firstly I spent about 45 min trying to get my first measurements documented. After losing a bunch of weight and coming back to document the difference, it turns out that my initial measurements are totally lost. Either they were erased somehow, or I didn’t save it properly. The “save” button is hidden, so it’s possible I didn’t even realize you had to save it. Then when you are actually taking your measurements, it is really hard to document properly. The app keeps jumping you to different body parts randomly. So you click on waist to measure and you hit save and then all of a sudden you realize that no, it actually saved it as a left arm measurement. So then you have to go back and redo it. And it happens to almost every single time you try to measure one specific body part, which is the whole point of the app. It is infuriating and time wasting.
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Good App
It’s a good app for tracking calories with a scale. However it crashes everyday at the same time around 12:30. You can’t enter anything at all. Also if you are entering a custom food, it won’t let you enter it if it has the same name as what is already programmed in the app. This is inconvenient because the macros may be completely different.
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Useless
I bought a smart tape measure in order to keep a record of my Gym progress and after a few months, the tape no longer connects to the app and so I have to submit the measurements manually into the app
Bad app
Doesn’t scan anything it just keep giving error message
Not very good
It is good to note down the weight of things but I cannot find anything on the search. There is only general food items. It told me that 36ml of semi skimmed milks was 1728 kcal which is not right. I generally use another app for calorie counting and just use this one to note down the weight of my food.
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Rubbish
Can’t even register on this app. Will be returning associated weighing scales too
Just ok, but needs work
The app is OK, but needs to work. The first thing is when you take measurements with the tape it shouldn’t just automatically go to the next body part. This makes measuring cumbersome if you have to repeat a measurement, and actually very easy to add the wrong measurement for the wrong body part.
My next complaint is that it should have a 3-D animation of your body so that you can easily see your progress overtime.
If these two things were at it, then it would probably be an enough worthy of five stars, but as of right now, two are actually quite generous.
My next complaint is that it should have a 3-D animation of your body so that you can easily see your progress overtime.
If these two things were at it, then it would probably be an enough worthy of five stars, but as of right now, two are actually quite generous.
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Doesn’t work
Everything I have tried to scan hasn’t been found and then the app crashes. Feels like a scam.
Limited trend data
Trend data is limited to current year. Can not show trend that goes back from current date to date you started collecting data in prior years
Waste of money doesn’t scan any bar codes
What’s the point of these scales total waste doesn’t recognise any bar codes UK at all and I’m sick of trying. A total waste of time
Doesn’t Track Correctly
I would give less than 1 star if I could. The app doesn’t track all the measurements. I did my measurements several times and it only tracked 2 of them. I returned the measuring tape because of the app not tracking my measurements even after doing them 5 times. Very unhappy with the app. Even emailed customer support and received NO answer at all.
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Great app, value for money and devices to go with it
Not sure why i see negative reviews here. The smart scales app works extremely well, as does the app for the other devices. The scales, jumprope and tape measure all do exactly what you would expect and do it for good value for money (i.e. a reasonable price.) What is there to complain about. It all works and works well.
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Terrible
Doesn’t scan anything
Can’t scan barcodes for food types
The kitchen scales say download the app and use it to “choose food type”. However when you try searching for a food it actually has a very limited database. And the scan barcode function is even worse! Every barcode I tried in my cupboard it couldn’t find. And after every failed lookup the scan function freezes and you have to come out and reselect the scan button to try again. Basically unless you are picking some very basic foodstuffs, you effectively have a set of non-smart scales.
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Scanner not working
Scanner doesn’t find any bar code that works and freezes up
Not fit for purpose
Using the app to connect to scales. The scanning function does not recognise any item I try and scan. May work but not in the uk.
App is terrible
The app is so bad. You use the scale day in day out and there’s no telling what gets the information to transfer to the app. You can make sure that the Bluetooth is on every single day and sometimes it comes in and sometimes it doesn’t and there’s no way to reach for the *data# and there’s no way to go from one page to the next. It’s terrible UI. So frustrated because I really love the scale and I love it when it works.
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Disappointing
I can’t get the barcode scanner to work. Trying to manually enter every new food is a headache. The app is so bad, I’m considering returning the scale entirely.
