FitFlow User Reviews

What users say

Top reviews

Do not try!

They will steal your money and not refund. Shady af!

Scam app

⭐ 1/5 - Do NOT download
This app saved my credit/debit card information and made unauthorized purchases online in different cities on the same day. I did not authorize these transactions.
Had to cancel my cards and contact my bank. This is a scam. Please protect yourself and do not make any payments or save your card info on this app.
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Worth less

When you sign up for just one month why the hell does the app goes into auto mode and why the hell you don’t show that on app, App it self not worth it unless you pay additional for additional services, base app features :- you can use timer or reminder that works well.

Rubbish app

This is not great for a beginner!! Too fast through the exercises & the ‘contact us’ section takes you to ‘a page not found’!! Money back please?

Gaps

The practice is good but sometimes there are gaps in the commentary and it would be good to have a bell to alert to the next exercise

App will not open

Please can I cancel as app won’t open

Can’t cancel my subscription after multiple attempts to contact them

Do not download this app or pay any subscriptions! I paid an initial £15 for 1 month and didn’t even use the app. They then took out another £40 for the next month that I didn’t ask for. I’ve tried calling and emailing multiple times trying to cancel but all I get is them replying with we can pause it for 1 month! I just want to cancel my subscription PLEASE!!!!!
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Questionable Practices

Wanted to cancel, but the contact us and cancel your membership pages on the app were conveniently unavailable. Sent 4 emails with no response and finally had to threaten to call a lawyer to cancel. SIX emails later, after them trying to offer deals to keep me, they finally agreed to cancel

Really poor experience; took almost two weeks for them to agree to cancel my subscription
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Awful!!!!!!

Zero stars!!!! Ive been trying to cancel this all day via email and every time they come back offering to “pause” my subscription. Literally requested 3 times to cancel!! Whatever you do, DO NOT DOWNLOAD THIS APP!!!

Not willing to cancel subscription

After numerous requests, Fitflow will not cancel or refund subscription. They keep offering counter offers. Totally unacceptable. A rip off company. Do not buy anything from them.

Charge fee without notice

I only join 28 days for testing and charge the extra fee without consent.

High price for not so much

You have to contact them via email to cancel subscription… infos provided can be obtained with AI

Stay Away

This is a scam. Cancellation not possible. Managing the subscription through the app fails (page not found). Managing the subscription through your profile fails (refers to contacts). That’s no coincidence.

Stay safe, stay away from this app or you will regret this, as I did.

HORRIBLE CUSTOMER SERVICE

I have been trying for a week or so now to cancel this service because I will never use it. They are not trying to cancel my membership or give me my money back instead they are consistently trying to make me keep the subscription by offering a pause in membership that automatically renew on its own EVEN THOUGH I’ve stated at least 20 times I just want to cancel, will never use the service, and want my money back. They are ridiculous to deal with! Stay away from this app!! I will be reporting it !!
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Clic$$ Clic$ Clic$$ …

Impossible de se faire rembourser et un vrai cirque d’essayer d’annuler ça!
Je me sens juste misérable à me faire jouer avec mes nerfs , à me faire répondre par des réponses automatiques qui font juste faire monter la tension! On perd pas des kilos, on perd patience, on perd de l’argent et on perd du temps!
Grand Bravo au concepteur de l’appli qui se remplissent grassement les poches , avec une stratégie marketing zéro honnête. 🤨
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Not great

It was not very helpful. I was better off following YouTube videos. The exercises are very monotone, not a lot of explanation on how to do the exercises and does not give you alternative positions depending on your level of fitness. In my opinion, it is expensive for what it provides.

Can’t log in

This company has taken my money and I can’t even log in to the app. Can’t access support as there is a 404 error. Want my money back.

Scam scam scam

They keep trying to charge me $55+ and I have asked for my subscription to be canceled many many times and they keep responding with and extension and attempt to charge me!!!!

Confusing with all the add ons.

I have no idea of where I’m headed…

Lose your money with this app

It will be very hard to stop subscription. You do not have the option to stop subscription. The company has to stop it, but you have to communicate by calling through website that you want ALL subscriptions canceled. They will communicate that you only want one specific plan turned off, make sure you listen and ask if ALL subcription plans will be canceled because they will leave one and continue to charge you.
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