Do not use this app
I cancelled my subscription within two days of an automatic renewal for £59.99 and never used the app after the payment was taken. The subscription wasn’t visible in my Apple subscriptions because it renewed via Apple Pay, and I received no reminder before the payment was taken.
Customer support repeatedly sent what appeared to be standard template responses and refused to escalate my request or offer any goodwill refund.
Be aware that if you sign up, you’ll need to set your own reminder, as refunds don’t appear to be considered even if you cancel immediately and don’t use the service.
Customer support repeatedly sent what appeared to be standard template responses and refused to escalate my request or offer any goodwill refund.
Be aware that if you sign up, you’ll need to set your own reminder, as refunds don’t appear to be considered even if you cancel immediately and don’t use the service.
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Doing scam & taking money
Basically this app is doing a scam with the another mind-way app. I know I took subscription for this app and cancelled the subscription for on time. But after one month they charged me 48$ for service that I didn’t chose and wasn’t showing on apple wallet. I read all of the reviews for these two apps and all people are saying same thing.
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Very upset customer
Do NOT use this app. Signed up for a couple of months then decided not to use as found other ways to monitor exercise. 5 months on from cancelling still taking payments! Have had to involve my bank and also reported to trading standards
DO NOT USE
DO NOT USE
This is a Scam App
They will trick you to signup a free trail which will renew monthly without notice. There is no easy way to cancel subscription!!!
Unauthorized Charges After Subscription Cancellation
This is a serious scam. I canceled my subscription on June 9 and then again on June 21, yet I was still charged for both June and July.
I contacted the company by email, and they refused to issue a refund, even though I have screenshots showing that I received confirmation emails stating that my subscription had been canceled.
Charging customers after they have canceled their subscription is completely unacceptable. I have clear evidence that I canceled the service, yet I was still billed and then denied a refund.
I contacted the company by email, and they refused to issue a refund, even though I have screenshots showing that I received confirmation emails stating that my subscription had been canceled.
Charging customers after they have canceled their subscription is completely unacceptable. I have clear evidence that I canceled the service, yet I was still billed and then denied a refund.
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