Do not use this app
I cancelled my subscription within two days of an automatic renewal for £59.99 and never used the app after the payment was taken. The subscription wasn’t visible in my Apple subscriptions because it renewed via Apple Pay, and I received no reminder before the payment was taken.
Customer support repeatedly sent what appeared to be standard template responses and refused to escalate my request or offer any goodwill refund.
Be aware that if you sign up, you’ll need to set your own reminder, as refunds don’t appear to be considered even if you cancel immediately and don’t use the service.
Customer support repeatedly sent what appeared to be standard template responses and refused to escalate my request or offer any goodwill refund.
Be aware that if you sign up, you’ll need to set your own reminder, as refunds don’t appear to be considered even if you cancel immediately and don’t use the service.
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Doing scam & taking money
Basically this app is doing a scam with the another mind-way app. I know I took subscription for this app and cancelled the subscription for on time. But after one month they charged me 48$ for service that I didn’t chose and wasn’t showing on apple wallet. I read all of the reviews for these two apps and all people are saying same thing.
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Very upset customer
Do NOT use this app. Signed up for a couple of months then decided not to use as found other ways to monitor exercise. 5 months on from cancelling still taking payments! Have had to involve my bank and also reported to trading standards
DO NOT USE
DO NOT USE
This is a Scam App
They will trick you to signup a free trail which will renew monthly without notice. There is no easy way to cancel subscription!!!
Unauthorized Charges After Subscription Cancellation
This is a serious scam. I canceled my subscription on June 9 and then again on June 21, yet I was still charged for both June and July.
I contacted the company by email, and they refused to issue a refund, even though I have screenshots showing that I received confirmation emails stating that my subscription had been canceled.
Charging customers after they have canceled their subscription is completely unacceptable. I have clear evidence that I canceled the service, yet I was still billed and then denied a refund.
I contacted the company by email, and they refused to issue a refund, even though I have screenshots showing that I received confirmation emails stating that my subscription had been canceled.
Charging customers after they have canceled their subscription is completely unacceptable. I have clear evidence that I canceled the service, yet I was still billed and then denied a refund.
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Charged without subscribing
No contact or returns
Payment Issues
Be very wary of these guys, just been charged £59.78 which is allegedly the post trial payment. I’d unsubscribed, couldn’t even login with a password reset !
Apparently no way to roll back a Services transaction.
Not had a single email from them since I unsubscribed unsurprisingly !
Don’t buy this app.
Apparently no way to roll back a Services transaction.
Not had a single email from them since I unsubscribed unsurprisingly !
Don’t buy this app.
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Neurodivergents, BEWARE; too expensive & no refund NO MATTER WHAT (predatory jerks)
This may be a lovely app; I wouldn’t know as it was never compelling enough for me to use it. But it was paired with an app the purported to help with ADHD so I got the free trial. I don’t think I even tried one workout. Then it auto-renewed an ANNUAL subscription that was over $200. I reached out to customer service immediately to explain the situation and ask for a refund. Nope. “The renewal was processed correctly” so they can’t offer my money back. They can see that I literally NEVER used the app. Charlatans. If you know you’ll cancel in time, maybe give it a try? I can’t speak to the app itself. If you want a $200+ app that has reasonable customer support, STEER CLEAR OF THIS ONE.
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Don’t waste your money
Do not get sucked in and waste your money like I did. Totally useless. Also note that you get tied into a subscription that is not clear and very easy to miss.
FRAUDULENT
DO NOT get this app. Complete scam. I bought a 1 month plan for £11:99 and did not subscribe for anything else and one month later they have charged my credit card £31.98 and refusing to refund me.
Not free
The app os free but you have to pay in order to get your plan, so basically it’s a paid app. So I deleted it. I was hoping for a free basic plan to help me lose some weight but I guess I’ll just ask ChatGPT to write me one.
Scum
I have been charged without my knowledge this app is scam
SCAM Beware fees rise from £10 to over £105 in 30 days
Beware! This is not a company to be trusted. If you are signing up at £10.79 per month be aware that this will be increasing to £31.98 in the second month - this will be charged to your account by a different seller bank account to avoid any stops on the first account. In addition, they will charge a further £73.49 from a third bank account on the same day - this is done by slipping in a "free trial" package that you do not even know about, and then charging you once that trial has expired. This brings the total charges after 30 days to over £105 (more than 10x the first month charge). They will not refund you. They are not a reputable or honest company. It is a scam. WY will respond to this review with "We understand your concern regarding the situation you've described. We'd like to kindly remind that the relevant terms are always clearly outlined from the start. Please email with your account details and any order number so we can review everything noted." or similar responsibility avoidance and to excuse continuing with their dishonest business practices, whilst flooding the reviews with what look like fake positive reviews to counter the negative ones. It is a scam. No less, no more. Don't fall for it (like I did)
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Beware of Auto-Renewal
I was charged again for another 3-month subscription, even though I only used the program for about 3 days and did not intend to renew. When I originally signed up, I paid $24/3 month. This renewal charged me $53, which was both unexpected and significantly higher than the original price.
Be careful
I thought I would try the free trial, which I paid for but never used, but that was my choice as it seemed like a good idea at the time, then 2 months later I realised I am being charged £31.98 2 payments taken and 1 pending 😡 on contracting the company I was told the subscription that I didn’t know I had had been cancelled now but I will not get a refund and they are still going to take the pending payment!!! So unless you are happy to pay £31.98 p/month avoid the so called trial as they will up the cost and continue to take your money until you notice !! 😡 then have no compassion
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Would give zero if possible
Terrible app designed as a scam to take your money. Cancelled my plan in Feb and they continued to charge me at a ridiculous cost. Contacted them directly and while they acknowledged that my account was cancelled and the mistake was on their end they refuse to refund money. Contacting my credit card company as well as the Better Business Bureau to start the process of being refunded. DO NOT SIGN UP FOR THIS SERVICE.
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Day 1
I think it should be explained a bit better. Didn’t know I was supposed to watch screen for movement. When I did pose was just a minute, maybe it should be showed again, so you know what you need to do. Better explanation would be appreciated.
Not good
There is no way to perform walking and yoga poses that require you to lay down unless you are in your house or a gym. Not what I thought and I gave it a month. Now trying to cancel my subscription.
Do NOT sign up!
I have been charged 3 for my cancelled subscription. Very difficult to get response. Be very cautious giving these people your card information!
A total con - DO NOT DOWNLOAD
Exceptionally difficult to cancel - charge your credit card no matter what. When they do cancel the subscription- it is ended immediately - so you land up paying £41+ for nothing. It’s simply modern theft.
