Arnaque/ Scam/ NOPE!
I made a one-time payment. However, the following month, I was charged four times that amount without any prior notice or indication that it was a subscription. It did not appear anywhere in my subscriptions. This is a scam. Forget it. The app is poorly designed. The exercises have no voice guidance, so you have to keep looking at the screen to follow along. It’s distracting and takes away from the overall experience. Highly disappointed.
Response from developer
We’re sorry for your frustration and disappointment. It sounds like there was confusion around the billing—subscriptions do auto-renew unless canceled beforehand, and details should be shown at checkout and in your account. For help with your payment and feedback on workout guidance, please email help@nordpilates.com with your order details so we can review and assist.
Abla
Response from developer
Nous sommes désolés pour votre expérience. Les abonnements se renouvellent automatiquement chaque période à moins d’être annulés à l’avance. Si vous avez eu un souci de facturation ou souhaitez discuter de votre situation, merci d’envoyer un email à help@nordpilates.com avec les détails de votre commande afin que notre équipe puisse vous aider.
Unauthorised charges for 100$ monthly
Response from developer
We’re sorry for your frustration. Subscriptions auto-renew unless canceled in advance, and charges will continue until you manage or stop your plan. Please email help@nordpilates.com with your order details so our team can review and resolve this for you as soon as possible.
Fraud
Response from developer
We’re sorry for the stress this caused. Subscriptions auto-renew unless canceled before the next billing date. For questions about charges after cancellation, please email help@nordpilates.com with your account and order details—our team will review your case and help resolve the issue privately.
Scam
Response from developer
We understand how upsetting this is. Once a subscription is canceled, no future charges should occur, and all billing is always under the Nord Pilates name. Please email help@nordpilates.com with your account and order details so our team can fully review and resolve this for you.






