Nord Pilates User Reviews

Name: Nord Pilates
Rating: 4 (331 reviews)

Nord Pilates

WEST FEES UAB

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience29.1% of reviews

Neutral8.1% of reviews

Negative experience62.8% of reviews

~ Based on 86 written reviews from the US App Store.

Is Nord Pilates Safe?

Nord Pilates appears mostly safe based on user ratings. AppsHunter Safety Score for Nord Pilates is 79/100.

This assessment is based on 331 user ratings, with an App Store average of 4/5.

Safety Analysis

74.0% of ratings point to a safe experience

7.6% of ratings suggest some concerns

18.4% of ratings point to a risky experience

~ Based on 331 App Store ratings for Nord Pilates.

Is Nord Pilates Legit?

Nord Pilates appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nord Pilates is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Unauthorised charges for 100$ monthly

Please be aware on unauthorized subscription from this merchant!!!! I placed an order for about 20 euro for a 4 week plan, and then has been charged twice for more then 100$ for a “4 week plan subscription” which I have not been aware of. No emails, no charges confirmations! No reply from customer service! Do not try this service!!!!

NadiaFallLeaves

5 days ago

Response from developer

We’re sorry for your frustration. Subscriptions auto-renew unless canceled in advance, and charges will continue until you manage or stop your plan. Please email help@nordpilates.com with your order details so our team can review and resolve this for you as soon as possible.

Fraud

I purchased the trial and cancelled but was charged $153 at the next subscription cycle. They refuse to reverse the unauthorised charge. I have to report them to my bank now and change my credit card.

Keeping apps safe for you

13 days ago

Response from developer

We’re sorry for the stress this caused. Subscriptions auto-renew unless canceled before the next billing date. For questions about charges after cancellation, please email help@nordpilates.com with your account and order details—our team will review your case and help resolve the issue privately.

Scam

Like other reviews state, there is no audio. I followed the instructions to cancel my subscription by sending an email to request cancellation. I received a response confirming my cancellation. Over a month later I get a call from my credit card company flagging a charge from a company I never heard of. Otherwise known as Nord Pilates. Even after cancellation, they tried to charge my credit card. That was declined so they tried to send another charge through a different name. Luckily credit card companies are smart and flag these.

Crazy-1562

15 days ago

Response from developer

We understand how upsetting this is. Once a subscription is canceled, no future charges should occur, and all billing is always under the Nord Pilates name. Please email help@nordpilates.com with your account and order details so our team can fully review and resolve this for you.

Subscription robbery

When I attempted to locate the renewal details, they were difficult to find and not readily accessible. Based on the information presented during the purchase process, I reasonably believed I was signing up for a 4-week trial plan at the advertised price. I expected that, at the end of those four weeks, I would be given the opportunity to choose whether to continue with a monthly or full subscription. Instead, I received no reminder, notification, or confirmation before more than $100 was charged to my account.

When I contacted Nords customer support, I was simply told they could “confirm the details of the subscription,” but no meaningful explanation or assistance was provided. My concerns about the lack of transparency were not addressed.

In addition to the confusing subscription process, the quality of the program itself fell far short of what I reasonably expected for a service costing more than $100 per month. The workouts provided no audio guidance whatsoever. I was forced to count the intervals myself and repeatedly interrupt my workout to check when I was supposed to change exercises. There were no verbal instructions explaining proper technique, common mistakes to avoid, or how to perform the exercises effectively. These are basic features I would expect from a premium fitness application.

Had the renewal terms been clearly disclosed and had the program met the quality one would reasonably expect at this price point, I would not be requesting a refund.

Fabulous1416

25 days ago

Response from developer

We understand how frustrating this experience has been and take your feedback seriously. Subscriptions auto-renew unless canceled in advance, and renewal details can always be viewed at https://nordpilates.com/manage-subscription. We’re sorry the workouts didn’t meet your expectations. Please email help@nordpilates.com with your order details so we can help resolve this privately.

The billing is a scam.

I signed up for a 4 week trial with no continuation because I wanted to test it out. A month later they tried to charge over $100 to my credit card, then when I went back into the app to finish using my sessions, it wouldn’t let me access them.

KaytiSi

a month ago

Misleading information

One of the only reasons I decided it was worth subscribing was because there was a “risk-free guarantee.” I was expecting the next charge to go through on the 8th, so I hadn’t cancelled, then I saw charges pending on the 6th and customer service said it was too late to get my money back. Definitely not worth the price. I was pretty consistent with following the plan and didn’t see any results after almost 4 weeks.

Hmg0123

a month ago

Response from developer

We’re sorry for the disappointment and any frustration with the billing. Subscriptions renew automatically and charges can process a few days before the renewal date. For any concerns about our guarantee or your results, please email help@nordpilates.com with your account details so we can help directly.

Don’t go there with this app

I was trapped into a 12 month subscription after signing up for a 12-week program - which I didn’t find suitable - there was nothing personal about this experience be careful not to be diddled out of nearly $300 and cancel straight away if you make the mistake of signing up with these thieves.

Gtutghudghj

a month ago

Useless and Sketchy

Don’t purchase this app. First of all, there’s no audio, so it’s basically unusable. Second of all, the charges are shady AF. I purchased a 4 week trial for $20, after a day deleted the app because it was unusable. Then a month later I got a charge for $105 that my bank flagged for me.

No where in my original receipt didn’t it say it was a recurring charge, when it would charge me next, or what that upcoming charge would be. Nor did they alert me in any way when the charge was upcoming like they are required to by law.

Every other workout app I’ve tried is better than this in every way.

Moaimt79

a month ago

Response from developer

We’re sorry for the frustration. Subscriptions auto-renew unless canceled in advance, and deleting the app does not stop recurring charges. For account-specific help and to address the lack of audio, please email help@nordpilates.com with your details so our team can resolve this privately.

Du vrai vol

Il vous vende un 28 jours sans vous dire que se sera renouvelé à tous les mois pour 145$, quand on écrit à leur adresse courriel il nous réponde qu’ils vont annuler l’abonnement mais qu’ils ne peuvent pas rembourser. sur l’application aucun moyen d’annuler ou de voir notre achat qui est finalement un abonnement renouvelé sans notre accord.
C’était un 28 jours de pilates pas un 28 jours d’essai.

Soleil1709

2 months ago

No refund

I signed up for a one time payment and they ended up charging me $105 after about a month. I had cancelled my “membership” weeks prior and was never given my refund. $105 goes a long ways and there should always be the ability to get a refund from something that isn’t useful. The entire thing is a complete scam.

_Person123

2 months ago

Response from developer

We understand how upsetting this is. Subscriptions can auto-renew if not canceled before the next billing period. For questions about charges or cancellation, please email help@nordpilates.com with your account email and order details so our team can review your case and help resolve it.

Not at all worth it! No audio.

I totally got suckered into the marketing articles that promoted this app because I was interested in the fascia release aspect of Pilates, thinking perhaps this routine offered something that I had been missing. Like other reviewers, I pretty much instantly regret purchasing this one month trial, and I sent an email to customer support asking for a refund and a cancellation; although they will not offer a refund, they did cancel. While the response was prompt, I have been frustrated with their assistance for any other issues, especially the no audio. I’m also frustrated by the locked daily challenges. As another reviewer has said, unless you have zero exercise experience, this is not a good app. Maybe it if was free, it would be a nice addition to other routines. I basically am stuck with this since I paid the $20, so I will use it as a stretching routine after more thorough workouts. It would be so nice though if there was some sort of audio coaching, or a countdown sound. At the very least, some calm music!

mernzie

2 months ago

Response from developer

We’re sorry you’ve had this experience and appreciate your feedback on the fascia release routines, audio, and challenge access. For the no-audio issue, please try restarting the app and checking your device’s sound settings. If it continues, email help@nordpilates.com so we can assist further.

First timer

My first time trying Pilates, this app has made it extremely easy to learn the ropes. I’m really enjoying it.

DanoRyanK

2 months ago

Focus on variety and effectiveness

Perfect for home workouts!
Review: I’ve been using this app for a little while now, and I’m really impressed with the variety of classes. The sessions, like the core activation and full-body flow, are easy to follow and very effective. It fits perfectly into my daily routinehighly recommend if you're looking for accessible home pilates!

Rolajohn008

2 months ago

Response from developer

Thank you so much for sharing your experience! We’re thrilled to hear the variety of sessions fit so well into your daily routine and make home Pilates accessible and enjoyable. If you ever need support or have suggestions, please email help@nordpilates.com.

No audio for Pilates

The exercises aren’t bad but it’s very hard to concentrate on the exercises while also watching the countdown on the phone since there is no audio to indicate when a movement is complete. For the days that have multiple rounds of the same set of exercises it would be helpful to have a few seconds to change from right to left or to stand up in between exercises. Instead it just moves right from one directly into the other. The concept of this app is good but it needs some work to make it fully functional.

JellyBean1900$$

2 months ago

Response from developer

Thanks for sharing your thoughts and suggestions. We understand how important audio cues and transitions are for a smooth workout experience. Your feedback is valuable and will be shared with our team. Please email help@nordpilates.com with any details or further ideas so we can assist you directly.

Good start but needs work

This is just another of the many yoga/Pilates workout apps, the sequences are fine, but the integration in the app is really poor. No instructions on tasks, no sound to let you know when things are ending or the next set is beginning. Better options out there.

Robert8642

2 months ago

Response from developer

Thanks for your feedback. Sorry the app experience hasn’t met your expectations. Your suggestions about better instructions and audio cues are very helpful for us. Please email help@nordpilates.com with more details—our team would love to improve this for you.

Don’t buy it

This app is terrible and amateurish . The recipes are boring and not current. The workouts are glitchy, no audio and exercises you can get for free for other apps. Also won’t let me get past day 8 . I have to click on each day three times to even get the exercises as it always says it’s not available yet on the first try. They try to upsell a ton of other add ones which I doubt are worth it either. I would cancel in a heart beat for a refund but doubt that’s possible. 100% do not recommend, it’s just a money grab.

tannerotr

2 months ago

Fraudulent

Extremely disappointed with my experience.

I downloaded this app through the App Store and originally believed I was purchasing a simple one-month subscription for approximately $28. Without clear warning or transparent disclosure, I was later charged $145.35 for a recurring renewal that does not even appear within Apple’s subscription management system.

What is most concerning is that the subscription cannot be properly managed or disputed through Apple’s normal “Report a Problem” or subscription settings because the billing appears to operate externally from the App Store despite the app being downloaded directly from Apple.

I immediately contacted the company requesting a refund and cancellation, but the refund was refused.

Consumers deserve full transparency regarding recurring billing, pricing increases, and how subscriptions are managed. Apple should carefully review how this app handles subscription payments and disclosures.

Very frustrating experience and extremely disappointing customer support.

ExpozScam

2 months ago

THEY HELP THEMSELVES TO YOUR BANK ACCOUNT

I paid the $32 which I unsuspectingly thought was payment for the app and was charged $163.77 over the next three months with no email to advise the withdrawal was being made or to confirm I wanted to pay for another month. When I realised what they were up to I sent an email requesting a refund of the unauthorised withdrawals. Almost $500!!! The response was that the whole thing is digitally organised and that against the “policy”.

It’s a scam. If they can digitally take my money they can digitally let me know in advance so I can take action.

A*****te

2 months ago

Very poor workout experience. Basic user needs are missing.

Nord Pilates may have workout content, but the app misses some very basic design sense needed for an actual workout experience.

The biggest issue is the lack of proper audio cues or countdown timer sounds. When you are exercising, you should not have to keep staring at the screen just to know when a move is ending or when the next one starts. That is such a basic expectation from any fitness app. Even worse, there seems to be no clear setting to switch countdown sounds on or off.

There is also no Apple Watch app support, which makes the experience even more frustrating. For a workout app, wearable support and audio guidance are not “extra features.” They are basic user needs.

It feels like the app was designed without thinking about how people actually work out. When your hands are on the mat, your body is moving, and your focus is on form, the app should guide you, not force you to keep checking the screen every few seconds.

Honestly, this is poor UX. Basic workout flow, basic accessibility, basic audio feedback, and basic user convenience are missing. Very annoying and disappointing.

RohitUXD

2 months ago

Response from developer

Thank you for taking the time to share this detailed feedback. We understand how important audio cues, sound settings, and wearable support are for a smooth workout experience. Your suggestions are heard, and we’re always working to improve. Please email help@nordpilates.com so we can assist you directly.

Decent workouts but misleading billing

The app and workouts are very good. Easy to follow and stick with. However I’d recommend Yoga Works instead for quality and diversity of workouts. The reason for two star review is their very misleading subscription fees. I found out about renewal when my credit company flagged the charge as potential fraud. The app doesn’t list any information about renewal or even payment information to process a renewal. Further the subscription renewal rate at 105$ is an absolute scam. They very heavily push multiple emails a day immediately after signing up for 89$ lifetime access. It feels as if Nord Pilates is set up to do this ghost billing scheme. Again, choose Yoga Works instead, great workouts, customer service and transparent billing.

ZackBl

3 months ago

Response from developer

We’re sorry to hear about your frustration with the subscription and billing. Subscriptions automatically renew unless canceled beforehand. All pricing is shown at checkout, and we aim to be transparent. Please email help@nordpilates.com with your account and order details so we can help resolve this.