Nord Pilates Reviews: Is It Legit?

Name: Nord Pilates
Rating: 3.94102 (373 reviews)

Nord Pilates

WEST FEES UAB

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience25.2% of reviews

Neutral9.6% of reviews

Negative experience65.2% of reviews

~ Based on 135 written reviews from the US App Store.

Is Nord Pilates Safe?

Nord Pilates appears mostly safe based on user ratings. AppsHunter Safety Score for Nord Pilates is 78/100.

This assessment is based on 373 user ratings, with an App Store average of 3.9/5.

Safety Analysis

73.2% of ratings point to a safe experience

7.0% of ratings suggest some concerns

19.8% of ratings point to a risky experience

~ Based on 369 App Store ratings for Nord Pilates.

Is Nord Pilates Legit?

Nord Pilates appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nord Pilates is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Beware of the super high priced subscription!

Be very careful with this, they lure you in with a cheap trial then hit you with £79 for 4 WEEKS with no warning!! I could get one to one in person for less than that! I have now unsubscribed but it’s well embedded in the app and not easy to find. Customer service not willing to help either other than offering me lifetime access for less than they charged me for one month!

TTscjutbk

14 days ago

Response from developer

We appreciate you for sharing. We understand your concern regarding the situation you've described. Our team can review your specific case; please email help@nordpilates.com with your account email and order number.

Unseriös

App abonniert: erster Monat: 18,50€, nach automatischer Verlängerung des Abos der folgende Monat: 92,48€. Habe dann sofort gekündigt, bekam Angebot für Lifetime Abo: 75,99€. Total unseriös, könnte man auch Abzocke nennen.

GBGeorg Biker

18 days ago

Response from developer

Vielen Dank, dass Sie Ihre Erfahrungen geteilt haben. Wir möchten die von Ihnen beschriebene Situation gerne besser verstehen. Unser Team kann Ihren speziellen Fall überprüfen. Bitte senden Sie uns eine E-Mail an help@nordpilates.com mit Ihrer Konto-E-Mail und Bestellnummer, damit das Team Sie finden kann.

Zu Teuer!

Die App ist viel zu teuer im Abo, automatische Verlängerung versteckt im Kleingedruckten.Teilweise passen Übungen im Bild und KI Stimme nicht zusammen.

MMissgabel

19 days ago

Response from developer

Vielen Dank, dass Sie Ihre Erfahrungen geteilt haben. Wir verstehen Ihre Bedenken bezüglich der Kosten und der Verlängerungsbedingungen sowie der Übungssynchronisation. Unser Team kann Ihren spezifischen Fall überprüfen. Bitte senden Sie uns eine E-Mail an help@nordpilates.com mit Ihrer Konto-E-Mail-Adresse und der Bestellnummer, damit wir alles detailliert prüfen können.

Bad subscription renewal policy

I did not receive a subscription renewal/reminder and they charged me $156. I asked for a refund since I did not want to renew. No refund. So if you’re not on top of managing subscriptions, just no this one is unforgiving! This is just a money grab application that prioritizes a little bit of money for themselves over caring about the customer. I found the app to be pretty lame. Can’t play music on my phone while operating the app, so had to do the moves in silence unless I happened to have another device around. The moves and exercises don’t really progress as you move through the program.

BBHedeen

a month ago

Response from developer

Thanks for sharing. We understand your concerns about the situation you've described with your account. Our team can review the specific details of your case. Please email help@nordpilates.com with your account email and order number so our team can follow up directly on this matter.

Abzocke

Ich habe mir die App aufgrund meiner Rückenschmerzen runtergeladen und kurz später aber eine Diagnose erhalten mit der ich erstmal keinen Sport in Eigenregie machen darf! Aus den Augen aus dem Sinn, wurde dann plötzlich ein enormer Betrag von meinem Konto abgebucht, direkt habe ich mich mit dem Team in Verbindung gesetzt, die Verlängerung begann an diesem Tag, aber es wurde mir nicht gewehrt das ich mein Geld zurück erhalte! Trotz aller Erklärungen, dass ich die App nie genutzt habe und leider auch nicht nutzen kann, es wurde alles ignoriert und mein Geld wurde einbehalten! Frech, der Zeitraum der Verlängerung begann an dem Tag, das Geld wurde aber schon abgebucht! Meiner Meinung nach die reinste abzocke, selbst wenn ich die App nutzen würde sind 90€ viel zu viel pro Monat!

SSt.Bro

a month ago

Response from developer

Wir wissen es zu schätzen, dass Sie dies mitgeteilt haben. Wir verstehen Ihre Bedenken bezüglich der geschilderten Situation, insbesondere im Hinblick auf Ihre Gesundheit und die Nutzung der App. Unser Team kann Ihren spezifischen Fall gerne prüfen. Bitte senden Sie eine E-Mail an help@nordpilates.com mit Ihrer Konto-E-Mail-Adresse und Bestellnummer, damit das Team sich darum kümmern kann.

Watch out for automatic renewal

There are some good programs available, but they didn’t suit what I was looking for after trying for a week or two. I had signed up for a 12-week program for $32 and unexpectedly received a notification that I was charged $159 months later. There was no notice and when we contacted support (same day as charge) they simply said it was non refundable.

Uuser92637383

a month ago

Response from developer

Awful customer service

I am not one to leave negative reviews, but I have had awful customer service, especially when it comes to issues with subscriptions. There is absolutely no consideration for mistakes, and refunds were refused. After I finally got my subscription cancelled, there was apparently another part of the app that was not cancelled, nor was it mentioned by the customer service person dealing with it. i was unaware that I had this extra app, and it has cost me significantly. I would not recommend this app or organization, as they cover their backside and won’t even consider that the user is human and may have made a mistake.

TTnT-94

a month ago

Response from developer

Thanks for sharing your experience. We understand your concern regarding everything noted here. Our team would be happy to look into your specific case. Please email help@nordpilates.com with your account email and order number so the team can investigate what you've shared.

Sehr enttäuscht!

Unmöglich! Reine Abzocke-mit einem günstigen Schnupperangebot locken und dann im Klitzekleingedruckten stehen haben dass man anschließend ein Abo bekommt was über 90€ kostet-absolut unverschämt!!!

AAnnajule

2 months ago

Response from developer

Wir wissen es zu schätzen, dass Sie das geteilt haben. Wir möchten mehr über Ihre Erfahrung erfahren. Unser Team kann Ihren spezifischen Fall überprüfen. Bitte senden Sie eine E-Mail an help@nordpilates.com mit Ihrer Konto-E-Mail-Adresse und Bestellnummer, damit das Team sich darum kümmern kann.

Misleading

Thought I was signing up to a 4 week plan and got charged 6 times as much

WWraithie

2 months ago

Response from developer

Thanks for sharing your experience. We would like to understand more about the situation you've described. Our team can review your specific case; please email help@nordpilates.com with your account email and any order number so they can assist you directly.

Arnaque

J’ai payé 18,45 pour avoir un programme et 3 jours plus tard j’ai été prélevée sans mon accord de 92,48

MMariejesuisla

2 months ago

Response from developer

Nous vous remercions d'avoir partagé cela. Nous aimerions en savoir plus sur ce que vous avez décrit. Notre équipe peut examiner votre situation spécifique. Veuillez envoyer un e-mail à help@nordpilates.com avec l'adresse e-mail de votre compte et le numéro de commande afin que l'équipe puisse vous aider.

DO NOT SUBSCRIBE

I was sucked into a deal that was £15 for the first week and then a week later was charged £70 odd quid which I assumed was for the year. A few months later I discovered they’d been taking £70 a month!!!! And I hadn’t even opened the app. I wrote to explain and they absolutely refuse to return any fees. DO NOT SUBSCRIBE.

IIslaDewar

2 months ago

Response from developer

Thanks for sharing. We understand your concern regarding the situation you've described. Our team would be happy to look into everything noted here. Please email help@nordpilates.com with your account email and order number so the team can find you and follow up directly.

Arnaque

Grosse arnaque !!!!!
Et manipulateur !
J’ai accepté un essai payant d’un mois et refusé toute forme d’engagement ou abonnement.
Il m’ont prélevé d’abord 18€ avec mon accord puis 1 mois plus tar alors que j’avais refusé toute forme d’abonnement, retrait de 92€.
Et bien entendu ils jouent sur les mots et refusent tout remboursement !!!
C’est de l’abus!!!
J’ai dénoncée le site sur le site du gouvernement dédié pour denoncer les fraudes.

BBérénice63

2 months ago

Response from developer

Nous vous remercions d'avoir partagé cela. Nous sommes désolés d'apprendre la situation que vous décrivez. Notre équipe peut examiner votre cas spécifique. Veuillez envoyer un e-mail à help@nordpilates.com avec l'adresse e-mail de votre compte et votre numéro de commande afin que l'équipe puisse vous aider.

Poor Communication With subscription renewal

Their policy is to not notify you when your subscription is set to renew to make sure you want to use the same payment method or to continue or cancel your subscription. You just get a “surprise” $185 charge to whatever payment you initially used. It’s pretty easy to loose track of how many weeks have passed since your initial purchase or last renewal, and you’re just out of luck if you lose track of the amount of time that has passed and have to pay it anyway.

BBeachbum711

2 months ago

Response from developer

Betrug/Abofalle

Fallt nicht auf den unzähligen E-Mails rein.Am Ende kommt die Abofalle…alles undurchsichtig.Man wird schlichtweg über den Tisch gezogen!

Und Kontakt hatten wir bereits!!Mehrfach…ihr bleibt dabei und zieht knappe 100 Euro ein,für weitere Vier Wochen,die man NIE haben wollte!

J2Jasmin 2508

2 months ago

Response from developer

Wir wissen es zu schätzen, dass Sie das geteilt haben. Wir verstehen Ihre Bedenken bezüglich der von Ihnen beschriebenen Situation. Unser Team kann Ihren speziellen Fall gerne überprüfen. Bitte senden Sie uns eine E-Mail an help@nordpilates.com mit Ihrer Konto-E-Mail-Adresse und der Bestellnummer, damit das Team Sie finden kann.

Arnaque/ Scam/ NOPE!

J’ai effectué un paiement unique. Pourtant, le mois suivant, j’ai été débité d’un montant quatre fois plus élevé, sans que cela soit prévu ni indiqué comme un abonnement. Il ne figurait d’ailleurs nulle part dans mes abonnements. C’est une arnaque. Laissons tomber. L’application est mal conçue. Les exercices n’ont pas de guidage vocal, ce qui oblige à regarder constamment l’écran pour suivre les mouvements. C’est perturbant et cela nuit à l’expérience. Je suis très déçue.

I made a one-time payment. However, the following month, I was charged four times that amount without any prior notice or indication that it was a subscription. It did not appear anywhere in my subscriptions. This is a scam. Forget it. The app is poorly designed. The exercises have no voice guidance, so you have to keep looking at the screen to follow along. It’s distracting and takes away from the overall experience. Highly disappointed.

DDeaksoy

3 months ago

Response from developer

We’re sorry for your frustration and disappointment. It sounds like there was confusion around the billing—subscriptions do auto-renew unless canceled beforehand, and details should be shown at checkout and in your account. For help with your payment and feedback on workout guidance, please email help@nordpilates.com with your order details so we can review and assist.

Abla

Application frauduleuse avec offre d’appel à prix bas et renouvellement automatique à 96€ par mois sans contentement avec refus de remboursement.

AAb.wb

3 months ago

Response from developer

Nous sommes désolés pour votre expérience. Les abonnements se renouvellent automatiquement chaque période à moins d’être annulés à l’avance. Si vous avez eu un souci de facturation ou souhaitez discuter de votre situation, merci d’envoyer un email à help@nordpilates.com avec les détails de votre commande afin que notre équipe puisse vous aider.

Unauthorised charges for 100$ monthly

Please be aware on unauthorized subscription from this merchant!!!! I placed an order for about 20 euro for a 4 week plan, and then has been charged twice for more then 100$ for a “4 week plan subscription” which I have not been aware of. No emails, no charges confirmations! No reply from customer service! Do not try this service!!!!

NNadiaFallLeaves

3 months ago

Response from developer

We’re sorry for your frustration. Subscriptions auto-renew unless canceled in advance, and charges will continue until you manage or stop your plan. Please email help@nordpilates.com with your order details so our team can review and resolve this for you as soon as possible.

Fraud

I purchased the trial and cancelled but was charged $153 at the next subscription cycle. They refuse to reverse the unauthorised charge. I have to report them to my bank now and change my credit card.

KYKeeping apps safe for you

3 months ago

Response from developer

We’re sorry for the stress this caused. Subscriptions auto-renew unless canceled before the next billing date. For questions about charges after cancellation, please email help@nordpilates.com with your account and order details—our team will review your case and help resolve the issue privately.

Scam

Like other reviews state, there is no audio. I followed the instructions to cancel my subscription by sending an email to request cancellation. I received a response confirming my cancellation. Over a month later I get a call from my credit card company flagging a charge from a company I never heard of. Otherwise known as Nord Pilates. Even after cancellation, they tried to charge my credit card. That was declined so they tried to send another charge through a different name. Luckily credit card companies are smart and flag these.

CCrazy-1562

3 months ago

Response from developer

We understand how upsetting this is. Once a subscription is canceled, no future charges should occur, and all billing is always under the Nord Pilates name. Please email help@nordpilates.com with your account and order details so our team can fully review and resolve this for you.

Lack of transparency

Not clear that you sign yourself up to an auto-renewal subscription ! Very dishonest business practice.

KRK L Review

3 months ago

Response from developer

We understand your frustration. Subscriptions renew automatically unless canceled, and this is stated during sign-up, but we’re sorry if it wasn’t clear enough. Please email help@nordpilates.com with your account details so we can review your situation and help.