False advertising
Reached out to customer service and they do not offer a solution or refund for false advertising.
Seems you must buy all the expensive add on’s to get anything besides the guidance of don’t eat for 12 hours…..
Response from developer
We’re sorry for the confusion and disappointment regarding the meal plan, grocery planning, and optional add-ons. Beyond Body is designed to provide personalized nutrition and fasting guidance, with recipes and meal-planning features depending on the plan and products selected. We understand your expectations were different, and we’d like to review what you purchased and what was provided. Please contact hello@beyondbody.me with your account details so our team can investigate and assist.
Thieves
Response from developer
We’re sorry to hear about the difficulties you experienced with cancellation, account access, and the subsequent charges. If a subscription is cancelled correctly before the renewal date, no further renewal charges should occur. For website subscriptions, cancellation can be completed through “Manage My Subscription.” If subscribed through the App Store, the subscription must be cancelled through your Apple account’s subscription settings. Deleting the app does not cancel a subscription. Please contact hello@beyondbody.me with the email address associated with your account so our team can review your billing history and assist.
All talk and no show
Response from developer
We’re sorry the app didn’t provide the level of personalization and guidance you expected. Your comments about the fasting notifications, guidance, and overall value are helpful, and we’ll share them with our team as we continue improving the app. Please contact hello@beyondbody.me if you’d like us to review your experience.
Nothing new
Response from developer
Thank you for your feedback. We’re sorry that the app didn’t meet your expectations. The app is designed to provide personalized fasting and nutrition guidance rather than serve as a source for specific research updates. We understand your disappointment and would be happy to review your experience. Please contact hello@beyondbody.me.
