Fitmate Coach User Reviews

Top reviews

No real humans

Lots of annoying AI bots. No real humans.

Great coaching & support

The great support and coaching that comes with FitMate has been so helpful in my weight loss journey. Belle has offered excellent support and resources to help with my success. I’ve tried so many other solutions and have had the best luck by far with FitMate.

Response from developer

We're so glad you're finding support valuable and your journey successful!

Great Support

The Fitmate app has helped me in not only setting specific goals, but also being held accountable by self-reporting and reflecting on the goals, however not in a judgmental way. The health coaches provide positive support, not criticism. They also provide feedback, information, and ideas to help meet the goals. I appreciate that there is not a gimmicky diet or plan presented, rather, coaches help with individualizing routines. Belle has been great!
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Response from developer

We appreciate your kind words about our supportive coaches! It's wonderful to hear you're benefiting from the personalized guidance and accountability. Your feedback truly motivates us to continue fostering a positive experience. Thank you for sharing!

Doable and Sustainable

I’ve been participating in the Fitmate program for 9 months, and I am sold on it. I’m 73, so I have a lot of experience with diet programs, and I knew that weight loss would be slow at my age. My biggest problem with other programs is that I got too hungry and then it backfired into a binge. In this program I was assigned a coach—Belle—to whom I report every day and with whom I establish goals each week. Belle is very good at motivating me with her consistently calm presence. She has helped to keep me away from self-blame. Although I have reached my original goal, I have continued to lose weight towards a slightly lower goal. Although I have been extremely consistent—and that has been the key to my weight loss—when I get to the point occasionally that I want more freedom in my routine, Belle helps me work out a way to get that freedom. Her creative problem-solving and gentleness with me is teaching me what I’ll need in the future to keep away from the diet-binge polarity I’ve experienced in the past. In her kindness to me, Belle is teaching me how to be kind to myself and celebrate the successes. And there are successes every day. My goals include writing, singing, and mindful eating, as well as making sure I get enough fiber and protein in each meal to keep me from getting too hungry. Most of these goals I chose myself, and they’re not everyday obligations. They are structuring my life, and Belle is my daily support in this structure. Thank you, Belle.
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My coach is fantastic !!

My Fitmate coach, Gigi, is fantastic!! She is very knowledgeable, responsive, encouraging, and is a great resource for information and an effective accountability partner. I really appreciate the way she supports my goals and unique lifestyle needs and helps me to stay on track with healthy habits. She also exhibits flexibility. Rather than being rigid, she allows me to try different goals and approaches, and she makes it easy for me to get right back on track when I fall off the apple cart. I highly recommend her!!
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Response from developer

We're grateful for your fantastic feedback! It’s wonderful to hear how Gigi supports your goals and unique needs. Thank you for sharing your experience!

My coach

I have Sebastian Torres as my coach. He is very knowledgeable and supportive throughout my weight loss journey. I couldn’t have done it without him. I don’t have a lot of support at home, so, it’s nice to have his. He gives me his opinion on the food I’m eating/ate and tells me what I could have done differently for the next time( if applicable) I like how when I eat something that’s more on the unhealthier side, he doesn’t question why I’m eating that, or says to me “that is a setback” We agree everything in moderation. Moderation is key. It’s okay to have something once in a while, as long as it doesn’t go over your calorie target for that day.

Thank you Sebastian!
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Response from developer

It's fantastic to hear about the supportive guidance you're receiving and how moderation plays a key role in your journey!

Best program I’ve tried

I’ve tried lots of methods for losing weight and being more healthy. Having someone to be accountable to and who gives encouragement and advice when needed has been what was missing. I’ve got a long ways still to go, but this is by far the longest I’ve ever maintained a healthier lifestyle.

Response from developer

We appreciate your kind words and are glad you're finding the accountability and support so helpful on your journey to a healthier lifestyle!

Missing features and broken

I had hope for Fitmate, but it fell short compared to other apps. It doesn’t have basic features like food and exercise tracking and personalized meal plans.

The biggest miss to me was the coaching experience. My coach felt impersonal, like I was talking to a robot rather than a real person. The goals they set for me were generic and didn't take my needs into account. The repeating messages I got sent over and over were not helpful and also seemed like a robot. The app is also very buggy.

Fitmate charges premium prices compared to other apps, and insurance won’t pay for it like others they recommended. I discovered this is because they have coaches, not registered dietitians. You can't access a trial without entering payment information first.
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Response from developer

We appreciate your feedback and truly empathize with your experience. Your concerns about the lack of essential features, the coaching experience, and the app's performance are important to us. We value your insights as they help us understand user needs better. Thank you for sharing your thoughts!

I feel scammed

I think this app is great for nutrition. That’s not what I needed. I needed more of a workout present trainer that for my body. I’m already dietitian, I do not need nutritionist waste of time. I feel no connection with the coach never got a book a session and how do I cancel?

Response from developer

We appreciate your feedback and completely understand your feelings about the app not meeting your expectations. It’s important to us that you find the right support for your fitness journey. If you need assistance with cancellation or have more specific feedback, please reach out through the app. Your insights are valuable to us!

Game Changer

I love this app. I have trouble controlling some unhealthy foods and my coach is wonderful at encouraging me to do better. I have no complaints at all!❤️❤️❤️❤️❤️❤️❤️❤️

Response from developer

We appreciate your feedback and are delighted to hear about your positive experience with your coach! Your dedication to improving your eating habits will pay off in the long term and help you achieve your goals.

Free Trial is not 7 Days

Per the apps Terms and Conditions, you need to cancel the subscription 4 days prior to renewal. So if you have a 7 day trial, you need to cancel on day 3 or they will charge your account. They are firm on no refunds.
The interactions from the coach also felt AI generated.

Coach Chaquita

Sending shoutout to my coach, thanks for pushing me to be a better version of myself.

Excellent App

This app is awesome and Chiquita is a wonderful coach! She always provides thoughtful feedback and suggestions and responds quickly to any questions I have. She has been a great support in helping to achieve my goals.

Response from developer

We appreciate your kind words about Chiquita's support and are glad you find the app awesome!

Great App!

I love the Fitmate app! My coach was so helpful is guiding me in the right direction and helping me to see more progress with him than I have in years! Would recommend a million times over

Exceeded expectations

I thought this was an automated program, but my coach's personal touch and expert advice have been amazing. I'm already seeing progress and feeling more confident

Response from developer

We appreciate your feedback on our human centric personalized coaching service!

Exactly the help I needed

I was a bit hesitant about Fitmate because I thought it was going to be another canned service without the personal touch I needed to stay motivated. I couldn’t have been more wrong. My coach’s advice was tailored to my lifestyle and goals and I’m already seeing progress and feeling more confident! Thank you!
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Response from developer

We're glad to hear our personalized coaching is helping you stay motivated and reach your goals - keep up the great work!

Amazing App!!

Absolutely love this app’s easy to use interface, incredible resource library and recipe sources!! I love using this program!

Response from developer

Thank you! Thank you for your review, we are glad to receive nice words from our users. We work to ensure that you get only a positive experience.

Consistent and encouraging

Fitmate has kept me consistently accountable. My coach Erin is fantastic, motivating me to stay on track and helping me lose weight while getting stronger and healthier.

Response from developer

We appreciate your feedback on the consistent support and motivation from your coach Erin. Your progress towards a healthier lifestyle is awesome!

**Incredible Coach!**

"My coach has been fantastic, helping me set realistic goals and develop habits that have boosted my energy and led to steady weight loss. Couldn't be happier!"

Response from developer

We appreciate your wonderful feedback! Really hHappy to hear about your progress.

Healthy eating

I love how this app helped me understand the importance of nutrition and healthy eating. When eating more protein and fibers, I can continue to enjoy eating while feeling les hungry.

Response from developer

We're so pleased to hear about your success with focussing on nutrition and healthy eating - keep up the great work!