No real humans
Great coaching & support
Response from developer
We're so glad you're finding support valuable and your journey successful!
Great Support
Response from developer
We appreciate your kind words about our supportive coaches! It's wonderful to hear you're benefiting from the personalized guidance and accountability. Your feedback truly motivates us to continue fostering a positive experience. Thank you for sharing!
Doable and Sustainable
My coach is fantastic !!
Response from developer
We're grateful for your fantastic feedback! It’s wonderful to hear how Gigi supports your goals and unique needs. Thank you for sharing your experience!
My coach
Thank you Sebastian!
Response from developer
It's fantastic to hear about the supportive guidance you're receiving and how moderation plays a key role in your journey!
Best program I’ve tried
Response from developer
We appreciate your kind words and are glad you're finding the accountability and support so helpful on your journey to a healthier lifestyle!
Missing features and broken
The biggest miss to me was the coaching experience. My coach felt impersonal, like I was talking to a robot rather than a real person. The goals they set for me were generic and didn't take my needs into account. The repeating messages I got sent over and over were not helpful and also seemed like a robot. The app is also very buggy.
Fitmate charges premium prices compared to other apps, and insurance won’t pay for it like others they recommended. I discovered this is because they have coaches, not registered dietitians. You can't access a trial without entering payment information first.
Response from developer
We appreciate your feedback and truly empathize with your experience. Your concerns about the lack of essential features, the coaching experience, and the app's performance are important to us. We value your insights as they help us understand user needs better. Thank you for sharing your thoughts!
I feel scammed
Response from developer
We appreciate your feedback and completely understand your feelings about the app not meeting your expectations. It’s important to us that you find the right support for your fitness journey. If you need assistance with cancellation or have more specific feedback, please reach out through the app. Your insights are valuable to us!
Game Changer
Response from developer
We appreciate your feedback and are delighted to hear about your positive experience with your coach! Your dedication to improving your eating habits will pay off in the long term and help you achieve your goals.
Free Trial is not 7 Days
The interactions from the coach also felt AI generated.
Coach Chaquita
Excellent App
Response from developer
We appreciate your kind words about Chiquita's support and are glad you find the app awesome!
Great App!
Exceeded expectations
Response from developer
We appreciate your feedback on our human centric personalized coaching service!
Exactly the help I needed
Response from developer
We're glad to hear our personalized coaching is helping you stay motivated and reach your goals - keep up the great work!
Amazing App!!
Response from developer
Thank you! Thank you for your review, we are glad to receive nice words from our users. We work to ensure that you get only a positive experience.
Consistent and encouraging
Response from developer
We appreciate your feedback on the consistent support and motivation from your coach Erin. Your progress towards a healthier lifestyle is awesome!
**Incredible Coach!**
Response from developer
We appreciate your wonderful feedback! Really hHappy to hear about your progress.
Healthy eating
Response from developer
We're so pleased to hear about your success with focussing on nutrition and healthy eating - keep up the great work!
