Problem with recipe feature
I just downloaded this app - very excited as I love the videos I’ve watched - so sane and funny. I put into settings that I’m pescatarian. The problem is that then it ONLY shows me recipes with fish. I wanted some breakfast options and clicked “porridge,” and there were no recipes (because thankfully, there are no porridge recipes with fish). I switched it to vegetarian, and then I got MANY nice breakfast options. Is there a way to fix this?
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Macros Not Visible
Been using the app for two days and I like it so far. Helping me with some accountability and opening the eyes to my macro breakdown. Going to try some recipes soon.
Nope
You can’t even try it out without giving up your personal info for the “free trial” that will automatically renew for $19.99 a month. That’s a huge NOPE. I don’t care how good it is, I won’t be giving up my info before I have even see the Home Screen.
Wouldn’t let me log in
I downloaded this 2 weeks ago and was getting familiar with it. Signed up for the free trial, which would have automatically renewed tomorrow, March 8th. Tried to get use the recipes on it today, got booted out and could not get re-logged in. Nothing worked. Reset my password, still couldn’t get
Logged in. Kept getting an error message to “check my credentials” with not guidance on where or what to check. Cancelled my subscription renewal and removed the app. Maybe it doesn’t work well in the US?
Logged in. Kept getting an error message to “check my credentials” with not guidance on where or what to check. Cancelled my subscription renewal and removed the app. Maybe it doesn’t work well in the US?
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Can’t even log in
Downloaded the app and chose the 14 day free trial to be followed by a years membership option. Completed my profile set up five times now and I can’t get any further. I can’t cancel my free trial because it’s not coming up in my Apple subscriptions, I can’t access the app to get a customer service contact email address. Every time I access the app I have to redo my profile and it won’t let me go any further than the “restore purchase” page which, when I click on, says I have no purchase despite me having a confirmation email.
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It’s good but the images..
I enjoy the app and the recipes…but the problem I have is all the images of the food is AI generated and it’s a little off putting…
Very inspiring
Been on my free trial for a week now & really enjoying. It’s like a breath of fresh air using this after some of the restricted plans I’ve previously done.
Only okay so far
I’m on a trial with the app at the moment, and it’s mostly good. But the measurements are fairly restrictive. I wish we had the option to choose spoons or cups for things like sugar or syrup etc. as it’s only offered in grams which is more faff to measure.
Be nice if they just gave us all the measurements regardless of food category. The decimal thing is annoying.
It seems to link to my Fitbit but yet it doesn’t log the exercise I do at gym from my watch. So I then have to log everything individually, which is a pain. Who has time for that?!
So for me, it’s just not worth the money just yet. I’m sure it’ll get there
Be nice if they just gave us all the measurements regardless of food category. The decimal thing is annoying.
It seems to link to my Fitbit but yet it doesn’t log the exercise I do at gym from my watch. So I then have to log everything individually, which is a pain. Who has time for that?!
So for me, it’s just not worth the money just yet. I’m sure it’ll get there
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Beware
The app is good, but beware, you won’t be able to cancel your subscription, support won’t respond.
Love It
I discovered him on Facebook and heard he has an app so got it
Waste of time
Got to input loads of stuff to get started then when you are ready BAM pay up or log out, how about putting the mandatory payment as first option.
Purchases
It’s a great app don’t get me wrong. But they should have some free things to access. It’s good. But is it $15 a month good?
Biggest load of rubbish
Wouldn’t bother. The app is slow and frequently doesn’t load.
Take away
I emailed them as there is no take away calories
I got a response to say use fake away????? I want calories for if I have an Indian but to be told look on another site and use that
Don’t waste you money I’m going back to nutracheck
I got a response to say use fake away????? I want calories for if I have an Indian but to be told look on another site and use that
Don’t waste you money I’m going back to nutracheck
Ok but not great. Period tracker should be optional.
Personally I found the app overly complicated and clunky to use. Apps like fitpal are easier to use and I find the tracking of your calories to be easier to use.
I also feel very strongly that the period tracking system should be an opt in/opt out system, rather than a blanket “Oh you’re a woman you need to track your period” what about trans women or women who do not have periods such as those who have gone through the menopause or hysterectomies. We don’t all want to track our monthly cycles.
I didn’t use it but I also couldn’t work out how to turn the period tracker off. I don’t think it really brings anything to the table for me personally.
I also feel very strongly that the period tracking system should be an opt in/opt out system, rather than a blanket “Oh you’re a woman you need to track your period” what about trans women or women who do not have periods such as those who have gone through the menopause or hysterectomies. We don’t all want to track our monthly cycles.
I didn’t use it but I also couldn’t work out how to turn the period tracker off. I don’t think it really brings anything to the table for me personally.
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Response from developer
Hi there! You can remove the period tracker from your dashboard by editing your dashboard in settings :)
Do not subscribe!
I downloaded this app last year having followed The Fitness Chef for some time on social media. Having used the app for several months on the subscription I found it over complicated and clunky. As it was a new app I hoped the developer would make changes and improvements but this didn’t happen. There are better health trackers for FREE. So don’t waste your money.
Unfortunately I didn’t realise the app was on an auto renew system and ended up paying for a second year by accident. I contacted customer support explaining my situation and requested a refund and got a smug reply from them stating I should have read the terms and conditions about their auto renew policy. They have refused to refund me and have now stopped responding to any messages. Terrible customer service all round. I’d warn all user not to engage with this app, if you have any issues, they won’t assist. It’s your money they’re interested in.
Unfortunately I didn’t realise the app was on an auto renew system and ended up paying for a second year by accident. I contacted customer support explaining my situation and requested a refund and got a smug reply from them stating I should have read the terms and conditions about their auto renew policy. They have refused to refund me and have now stopped responding to any messages. Terrible customer service all round. I’d warn all user not to engage with this app, if you have any issues, they won’t assist. It’s your money they’re interested in.
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Not as easy as other apps.
Tried this app for 4 weeks and didn’t get on with it. Wasn’t as easy as other apps on the market. Didn’t cancel my subscription and have now been charged another £39.99! Gutted.
Blocked
Hi
I am unable to log to download the app and I think I deleted my acct but I have paid for the year, can you help as I was having issues but despite me emailing I have had no response
I am unable to log to download the app and I think I deleted my acct but I have paid for the year, can you help as I was having issues but despite me emailing I have had no response
Auto renew
I didn’t get a notification that my subscription would be renewing and it automatically renewed. I emailed straight away to ask to cancel this and be refunded this as I haven’t been using the app and this was denied. I had to spend quite a while working out how to cancel the subscription after that. I thought it was a legal requirement to be informed that a contract was auto-renewing?
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Overall solid app
I really like this app overall. Tracking is pretty easy once I got the hang of how it differed from the previous app I was using. My only small issue is with the recipes - since the app lets you choose between British or American food database, it would make sense to give an option in recipes to toggle between units of measurement (British vs American). It would be easier than having to convert things like grams of butter to tablespoons for each recipe (yes I wish America would just get on board with the rest of the world but that’s a different issue!).
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