Fitness First User Reviews

Customer Experience

Positive experience87.8% of reviews
Neutral5.7% of reviews
Negative experience6.5% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Is Fitness First Safe?

Not enough ratings yet to assess Fitness First.

Is Fitness First Legit?

Fitness First - UK appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fitness First is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

So straightforward and easy to navigate, with everything in one place.

Great app

Makes it easy to book classes and manage gym account!

Gym subscriber

Itโ€™s actually a pretty good gym - super crowded, but they work hard to design the space to maximise people. Theyโ€™ve also made it more nice with saunas and ice baths compared to Australian version

Great APP

I love the FF App as it helps to keep me on track with classes notifications and accessing my health data.

Easy, quick and informative

So easy to use, book, cancel classes, see whatโ€™s going on.

Great app

The app works well and the booking is pretty simple!

Great app

Easy to use

Gym lovers

App so easy wise book all your classes ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ

Great classes

Love it !

Shruti Gawande

Lots of options to choose from to improve your fitness xx

User friendly

Like everything besides not telling you classes youโ€™ve attended and how many days youโ€™ve been to the gym and which location etc. Itd be useful to have this data available.

Brilliant!

Very easy to use app. The only feedback Iโ€™d give is that it would be great to see all the classes that have been booked for the week in one place so they can screenshotted.

Management will say anything before admitting thereโ€™s a problem

Member for over 6 months and continually disappointed by the standard of management at Fitness First Brixton.

The equipment and facilities are fairly basic, yet maintenance issues are left unresolved for weeks. The menโ€™s sauna is frequently not switched on, cleanliness is inconsistent, and legitimate concerns are often dismissed rather than addressed.

There is also no dedicated stretching or mobility area, which means youโ€™re often trying to stretch in spaces that feel like theyโ€™re part of someone elseโ€™s workout.

After raising safety and maintenance concerns, I no longer feel particularly welcome at the club. Communication is poor, accountability appears lacking, and basic operational issues remain unresolved.

For the membership cost, I would expect significantly better standards and management.
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Fitness first Milton Keynes

Really friendly gym staff are friendly and very helpful and welcoming. Never had any problems and if I did they were resolved quickly.

Easy to use

Have always found the app easy to use and perfect for booking classes

Best gym ever

Great customer service and good environment for training.

Pilates class, was great, never done a weighted Pilates before great fun

Pilates class was great fun, l have never done a class with weights before ๐Ÿ˜

Easy to use

Easy to book classes from the app

Great Gym

Love this Gym , great company

Good

Good gym pentyi of callse to tack