AI slop
They have posted an AI front and center that continually gives wrong information and they refuse to fix. Good to know my gym membership is being wasted on AI slop. It’s clear from all the poor reviews that Fitness SF doesn’t care about gym members
Terrible half baked vibe coded app
This is clearly vibe coded as many UI elements look like every other vibe coded website or app. It includes a useless AI assistant, and I can’t even sign in half the time and I have to use the front desk. Bring back the old app, please for the love of god.
Missing Gym Hours & Locations
Also Billing is broken, I can't access my current month statement! It keeps giving me $0. Please ask Claude to add back gym hours and locations. The old app was better. Thanks!
Horrible app and no response from customer service…
Old version of the app had my invoice/receipt for monthly service. Now there’s nothing that shows that I paid or how much I paid. And those invoices /receipts are not emailed either, illegal in the state of California to charge for a service and not provide a receipt.
I have reached out via email and on social media. No response. Terrible customer service.
I have reached out via email and on social media. No response. Terrible customer service.
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Stop making me login again
Had to delete the app completely and reinstall to get login to work. Kept getting serialization error messages. Same for my partner. Thankfully someone warned me how bad the new app was and we wasted that ten minutes at home instead of in front of the counter.
