This app needs major improvements if it's going to be required to take advantage of benefits.
Locked out of my account, trying to reset password using the link, all it does is take me to the App Store. I've copied the link & pasted into browser - same thing.
Inconsistent
Average steps are inaccurate . I took 8,500 steps, one day and 16,000steps the second day and it’s saying that my average is 8500! For those two days. I’m no mathematician but I know that that is not accurate.
App opens to white screen
App can’t even open anymore just opens to a white screen.
Works really well after the update
Definitely had some issues in the past but in the last few updates it has been working very smoothly for me
Frustrating
In some months, the app doesn’t account for my steps even if I sync it and connect it as instructed. Other months, I can’t get it to sync at all. It isn’t fair that the rate is miscalculated as a result. The current version has instructed me to upgrade every time I open it. I always tap “update,” and then nothing changes (I am sent to the App Store and directed to open it, as of it has completed the update). This app wastes time and energy. Love the concept; hate the hassle.
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Response from developer
Hi - We apologize that you are experiencing issues. If you will please reach out to onlinesupport@fitnessbank.fit we would be happy to troubleshoot and adjust the rate. If the issue is ever on our end, we will always make sure you get the top rate. Thanks for your patience!
