Painfully slow
So slow.
Performance tracking info got lost when migrated
Old app was way better. All my performance tracking information got deleted when migrated to the new app… really disappointing.
Not tracking weekly progress
Been stuck on the same week progress for ages. Shows the 3 classes each week but doesn’t update the total weeks
Slow app!
The latest update has made the app so slow to book a session. It takes around 5 seconds for a single booking to register. It’s so frustrating that each time you make a booking it takes you to the my sessions tab, which means you have to click on the time table again to find your next session. Not efficient at all.
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Taken away number of people feature!
I like knowing how busy a class is going to be. Now the update has taken away the feature to see how many people have booked in. Not sure why?!
Get it sorted!
The next week training block doesn’t update in time for you to see the upcoming sessions!
Buggy app
I have to force quit the app to get new days to refresh to book more sessions. This has been a bug since the app launched and no one seems interested in fixing it.
I could go into the lack of features like performance tracking but please just get the basics right first.
I could go into the lack of features like performance tracking but please just get the basics right first.
Can’t submit feedback
App is decent overall, but despite it requesting you leave feedback, even once you’ve filled out the form (stars, comments, etc.), the “Submit Feedback” button is never active.
Do you want feedback or no??
Do you want feedback or no??
Works well
Happy
“Upgrade” is a downgrade
After the big hoo-ha about the new and improved app coming out, it actually removed the few features that were useful. There is now nowhere to track PB’s (and we lost all the history of PBs entered over the last 2 years), and the class rating section doesn’t work. I hope Fitstop is in dispute with whoever did the app for them! A waste of time and money to change it from the old one.
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Terrible “improved” app
The old app was much better, currently unable to see my previous benchmarking and unable to provide feedback about sessions through the app.
Latest release worst yet
The latest release takes away all of the features, it’s just a booking app now, very basic. If it wasn’t for the great trainers at my location, would look for another gym.
Not refreshing timetable
I have to force quit the app every time I book a class to get the schedule to refresh and include the latest available days.
There is also still no performance tracking. A real step backwards with this app.
There is also still no performance tracking. A real step backwards with this app.
Bring back performance tracking
Why would you take away the main feature of the app? Please bring it back and hopefully all my old data still lives somewhere and can come back too! The previous version of the app was fine and more fit for purpose than this version.
Dropped the ball
Not transitioning all of the previous tracking data to this new app has been a massive loss. Programming encourages progression and but there’s no access to pb’s for the past 2 years of tracking!
Need to add performance tracking back in
The main feature I use in this app is the performance tracking and it has been removed from this app. I cannot understand why when the major motivator is for us to reach and exceed our goals but now we have no way of tracking them.
Bring back the confetti
In the old app, I lived for the confetti once I closed the circle. Pretty much the only reason I did three sessions a week. Bring it back!!! 😡
Worst app update ever
We’re told we would not lose any of our information but the performance tracking is not on the updated version.
Lost all our information.
Really poor effort guys.
Lost all our information.
Really poor effort guys.
Shambles
Waste of time app. Only brought in so they can start charging extra fees and adds no value to clients with very little testing that hasn’t improved user experience at all
Terrible
Honestly, why fix what ain’t broke. The old app wasn’t perfect, but it did what it was meant to do. This is terrible. You’ve lost performance tracking, the challenge is hard to navigate and the interface is so crowded.
