Fitter Coach User Reviews

Customer Experience

Positive experience3.6% of reviews
Neutral3.6% of reviews
Negative experience92.8% of reviews

~ Based on 166 written reviews from the US App Store.

What users say

Is Fitter Coach Safe?

Not enough ratings yet to assess Fitter Coach.

Is Fitter Coach Legit?

Fitter Coach appears to be a legitimate app. AppsHunter Legitimacy Score for Fitter Coach is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t do it

I was never able to cancel, it’s a scam

Response from developer

Hello there. Thank you for taking the time to share your feedback. Please note that if you're having trouble canceling your subscription, you can always contact our support team at hello@getfitterapp.com, and we will make sure to assist you with the cancellation. If you have any other questions or concerns, please contact us using the same email address. Thank you and we're looking forward to assisting you. :)

Scam

They charge your PayPal and can’t cancel. PayPal won’t reimburse.

Response from developer

Hello there. Thank you for reaching out to us. If you're having trouble canceling your subscription, please get in touch with us via email at hello@getfitterapp.com, and we will make sure to assist you with the cancellation. :)

Charged after having cancelled

I canceled this account months ago, and yet I just was charged through my PayPal. Apparently they do this a lot, looking at the reviews.

Response from developer

Hi there! Thank you for bringing this to our attention - If you have canceled your subscription, no further charges should be made. We would like to investigate this matter further and resolve this to your satisfaction. However, we don't see any of your personal details here, so we'd like to ask you to contact us again via email at hello@getfitterapp.com with the code "ASF1020" in the subject line. This way, we will be able to identify your account and assist you accordingly. Looking forward to your email!

Purchase regret

Got, wasn’t impressed, tried to cancel but I had a year paid for , forgot password so never used, tried to get new password, no response. Even though canceled still kept billing for next two years and can’t get on account

Response from developer

Hello there! Thank you for bringing this to our attention and we are very sorry to hear that there has been issues with the cancelation of your subscription. Please get in touch with us via email at hello@getfitterapp.com - our support team is here to assist you with this matter. Looking forward to hearing from you!

Don’t get this ripoff

No way to cancel. Had to dispute with payment company. STAY AWAY!!!!

Response from developer

Hello there! We are very sorry to hear that you had trouble canceling your subscription. We are always happy to help you with issues like this via email at hello@getfitterapp.com. Please contact us via email and we will be happy to assist you with the cancelation.

Scam???

I am being charged $47 for this app and can’t cancel and can’t load the app 😡🤬😡

Response from developer

Hello! We are incredibly sorry for this misunderstanding - let us fix it. Could you please contact us (if you haven't done that already) and provide the details about the problem? Without your name or email, we cannot contact you by ourselves. Our team will dig into it and refund your money. Thank you for your understanding.

No way to contact

I received a notice I was automatically renewed through PayPal. When I tried to actually open the app, I was being asked to make a payment. I could not access the app without paying a second time. I did not wish to renew; there was no way to contact them.

Response from developer

Hello, we are sorry for this misunderstanding. You can quickly contact us at hello@getfitterapp.com about this, and we will solve it. Thank you for pointing this out, and we wish you the best of luck.

DO NOT SUBSCRIBE. Zero Stars. Rip off artists

These people are shysters. No way to cancel auto renewal on the app. Email is ineffective and as soon as you are charged and ask for refund, they say this is electronic product and no refund is given. Even though it was done on the same day.
DO NOT BUY THIS SUBSCRIPTION.

Response from developer

Hello, we are upset your experience with Fitter is not the best. To improve your overall experience and solve this situation, we have issued you a full refund which should reach you soon. 😌

Do not get this app- nothing special to offer

This app is terrible - can get the same content for free - all they care about is getting you on autopay - no communication- cancelling is impossible and act like they are doing you a favor - don’t waste time or money when so much better options are available

STAY AWAY FROM THIS APP!!

Sadly I tried this app last year. It was not a fit for me; I tried to cancel it immediately but couldn’t find a way to edit my subscription. I was billed for a year that was not used; I was charged for a second year and yet could not find out how to cancel it is not on apple apps function like all my other app subscriptions. Contacting their customer service was nothing more than a bot service telling me nothing could be done. I just care about my customers more than that. Auto reply informal emails and locked in charges that are unclear and difficult to edit—just not a business model I would ever recommend.
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Total Scam

They charged me for 3+ years worth of subscription ($37) at once 3+ years AFTER I downloaded the app and decided it was useless. I turned off auto-renew, and they turned it back on. Do not sign up for this!

Regret!!!

I don’t even have an account set up, but they still managed to get my money $73.16 from PayPal even though I tried reporting a case file, which they stated there was a billing agreement that was set up with Fitter. I did NOT authorize any payments and am now out $73!
I emailed them first about this but got the usual reply back that they would get back to me in 24hrs.
Not impressed!!!
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Response from developer

Hey there! We are very sorry for the inconvenience. Has your issue been resolved? If not, please make sure you contact us at hello@getfitterapp.com, and we will get back to you as soon as possible!

Do not sign up for this app

There is no way to unsubscribe and when you ask for a refund the day of a charge the response is too bad the terms and conditions say no refund unless you find a flaw. To me this is a flaw. Reputable companies notify before renewing and make it easy to cancel and get refunds when the service has not been used especially if you ask the day of the charge. Stay away there are better apps with more ethical companies.
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No customer support

Gets 1 star bc i can’t give it 0. Misspelled my email address on the last step while signing up. I’ve never received any communication from the company bc of this. The app has no way to contact customer support. I’m just charged periodically for a membership of an app that i cannot seem to cancel

Dont get it!!!

It’s impossible to cancel. I emailed twice and keep getting charged. Never even used it. Subscription is not via apple!!!

Buyer Beware! Unethical business practices!

I am not one to usually leave bad reviews but this company has pushed me to do so. I hope my review helps warn others. I used the app 3 times. I did not find anywhere in the app to cancel the app or charge. I was not notified of any renewal charge. When I contacted them immediately after finding my account had been charged, I was told they do not give refunds because it is a digital purchase. That is nonsense, they have record in the app of how the app was used 3 times over the initial month (6 months) of subscription. Because I have no record of their policy I have no recourse. This company completely scams people. Don’t purchase this app.
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Terrible!!

This is the worst app ever!! I’ve never used it yet they still charge me and won’t refund my money. They are crooks, and it seems impossible to cancel a subscription. Truly terrible humans that run this company.

No communication

I would give zero stars if I could! Normally with apps you will receive an email or notification before they take the money out of your account! Not this one. I don’t even use it and they charge automatically with no option to cancel. Don’t get sucked in people!

The worst

Cancelled my subscription and they still took $60 from my AppleId which is connected to my credit card! Disputing with my credit card company!

Response from developer

Hi! Please get in touch with us at hello@getfitterapp.com, and we will gladly fix your issue!

Horrible app and company.

This app did an unauthorized deduction from my PayPal account. I didn’t know what Fitter did. I contacted them for a refund. They did partially refund me. It’s the principle of the thing. Totally unprofessional. I see from the reviews that I ‘m not the only one this is happened to. Disgusting. Do Not get this app. I consider this a theft at this point. If I could give it zero stars I would.

Dr J
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