Not user friendly
I have been using this app to pay for my car payments for 2 years and I have never delt with so many issues and technical issues before with 1 app. I have been late on payments bc of this app. Which I then had to pay a late fee. Every month I go to make my car payment I make sure I have 30 min. Of sit down time bc Iknow I will be making a call to the bank to reset my password again.
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Quality
👍
Payment
It was taken out twice last month was told I would be refunded the extra payment and have not yet received that payment
Five Star App
Very easy to use. No concerns.
Five Star
Easy to manage and easy to manipulate
Great!
Works as it should, really has come a long way.
Digital banking
Love the app. I use it everyday. Can’t get along without it!
The app is great
The app is always available and doesn’t seem to have glitches. Great for on the go banking.
Fast and Convenient
I am on the app almost daily. Makes everything easier!
Love it
So convenient
Owner
It’s difficult to navigate difficult to make payments not a fan
Banking!
Love this app!!! So easy to get things done!!
App is not user friendly
App is not user friendly whatsoever. I have a mortgage and the fact they can’t separate out the escrow from the actual mortgage is ridiculous. I have to constantly ask for my escrow balance separately because their app lumps everything into one. I have had mortgages with other financial institution and this is the worst to interact with.
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Great
Easy to use.
Easy and secure
The five star banking app is great! Easy to use and very secure!
Love this app
Love this app - so easy to use!! I have all of my financial info literally at my fingertips - well done!!
Love it!
Works great. Does everything I need done easily.
Few great employees awful customer service
Grateful for their approval,Yet so for the customer service here has been very subpar compared to other banks. My Banker brought me here, and she’s great. Local banker also great. Every other experience I’ve had including this app has not hit the mark.
Horrible!!!!
So hard to navigate. Worst app ever
Poor rating
It sucks! Always being changed, never for the better. Haven’t been able to get my statement since the last change.
