I love this store
Has the best selection. Great prices friendly workers. They text you coupons too!!!
Refusing to delete personal info
Sent a data deletion request with my accounts linked info, email and phone. Yet they refuse and instead require me to verify my identity despite the fact I reply from the very same email address linked on the account.
Clearly a scummy company obsessed with stealing, collecting and tracking customer data. Do not use.
Clearly a scummy company obsessed with stealing, collecting and tracking customer data. Do not use.
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READ
Put 5 stars hoping people will read. The entire system at the stores has been changed and they never updated the app!!! If you have free stuff think again!! It got me today when I tried getting a free item from the vape shop!! This app is no longer void!!!
Doesn’t Work
Can’t even get a code when I submit my phone number. I decided to give it a second chance and still cannot get a code sent to me. Ridiculous
Impossible to use - no login option
I already have a Fivestars account. When I open the app it asks for my name and email, to which I get an error message that my email is already in use (yes, by me) and that I need to use another email or email customer service. Nowhere can I click to login to my account or even click a “forgot password” to reset my access. I therefore am unable to access or use any part of the app.
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Bait contract with Auto-Renewal
They don’t let you cancel and keep offering promo months so they can auto renew your contract without your acknowledgment
Won’t let me log into my account
Every time I try to check my points, I don’t have the option to log into, only sign up
Great service!
I love having all of my rewards in one place and I’m excited to collect more businesses to my Fivestars membership.
Fantastic app!
I love this app! I can see how many points I have and see what promotions and rewards are offered at local businesses!
App will not log in.
I have been having trouble for over a month, this app will not log me in, the icon just spins forever and then crashes.
Works real easy with simple flow
✌️✌️✌️
Refused to redeem my points
After to reached the 600 point they refused to redeem the discount
Annoying
Keeps putting my country as US, even though my phone number is Canadian. I deleted the app and manually chose Canada as my country before proceeding forward and it still shows USA as my country in the next screen. I don’t know if I should proceed forward with the wrong country and potentially be locked out of deals/an account, once they get this figured out or just give up now.
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Won’t let me login
The “verification code” is sent after you can’t use it anymore. Hit resend, nothing. Texts me the code 15 minutes after it should. Impossible to login. Come on now.
Employee customer service
I have been going to A-to-Z since they’ve opened On Murdoch Avenue and the only time I will go in there now is when Jeff or Josh are working because they have excellent customer service and they treat you like a person They are awesome at what they do and I appreciate them very much. Both Jeff and Josh treat everyone equally. To me and I’m sure others appreciate being treated so well by them and it’s an absolute pleasure doing business with them. I love the way they make every customer feel important.I am not the only customer who feels that way.
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No Code
Can not receive a code to sign up on this app.
Fun App
When traveling this App is always a good line on local food and services Google or Apple may not show. It’s the citizen level Yelp for great people holding it down in their communities! Thanks @Apple for the win!
All Vape & Smoke Shops
So i live in a nice area. Just loaded up the app as my fav pizza place now switched rewards program to Fivestars. I begin to use the app’s Explore feature. 7 out of the first 8 results that were returned by the app were vape or smoke shops. Might be early stages of the app but not my cup of tea. #delete
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The problem has been solved.
I was able to fix my problem. The rewards are coming my way after purchases.
I’m not receiving coupons.
I’ve been a member of five star for nearly 10 years and all of a sudden I’m not receiving my coupons provided by the companies.
