Spam emails
After signing up, I started getting spam emails
Creepy app
When i registered, it tried to read my CLIPBOARD DATA that had personal medical information. I'm sorry, WHY do you need this? Creeps. They dont care. Only about their profits...
No option to delete account
I signed up before but since i dont use this account anymore I tried to delete my account as I want my data wiped too in their system but couldn’t even find any delete account option and the only way to do it by emailing etc. even then there’s no option to change my phone number.
App Rewards Are No Longer Valid
I went to GB Fish and Chips. The Fivestar app reflected that I was eligible to receive a free fish and chip meal by redeeming 8 points out of the 12 points I received for visits to the restaurant. However, when paying I was informed that I would only receive a $1 discount for every $10 spent and that the points in the app are no longer valid. It appears from other reviews that similar situations are happening to other clients at other places. Will you be updating the app any time soon? Otherwise, the Fivestar app is useless.
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unable to login anymore
It never sends a verification code to my email on the website and it doesn't allow me to login anymore on the app. They glitched the phone number in the app so I can't punch my number in at checkout and I can't update my phone number on the website sooo...this happened in the last four months. Idk I guess no more discounts eh
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I love this store
Has the best selection. Great prices friendly workers. They text you coupons too!!!
Refusing to delete personal info
Sent a data deletion request with my accounts linked info, email and phone. Yet they refuse and instead require me to verify my identity despite the fact I reply from the very same email address linked on the account.
Clearly a scummy company obsessed with stealing, collecting and tracking customer data. Do not use.
Clearly a scummy company obsessed with stealing, collecting and tracking customer data. Do not use.
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READ
Put 5 stars hoping people will read. The entire system at the stores has been changed and they never updated the app!!! If you have free stuff think again!! It got me today when I tried getting a free item from the vape shop!! This app is no longer void!!!
Doesn’t Work
Can’t even get a code when I submit my phone number. I decided to give it a second chance and still cannot get a code sent to me. Ridiculous
Impossible to use - no login option
I already have a Fivestars account. When I open the app it asks for my name and email, to which I get an error message that my email is already in use (yes, by me) and that I need to use another email or email customer service. Nowhere can I click to login to my account or even click a “forgot password” to reset my access. I therefore am unable to access or use any part of the app.
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Bait contract with Auto-Renewal
They don’t let you cancel and keep offering promo months so they can auto renew your contract without your acknowledgment
Won’t let me log into my account
Every time I try to check my points, I don’t have the option to log into, only sign up
Great service!
I love having all of my rewards in one place and I’m excited to collect more businesses to my Fivestars membership.
Fantastic app!
I love this app! I can see how many points I have and see what promotions and rewards are offered at local businesses!
App will not log in.
I have been having trouble for over a month, this app will not log me in, the icon just spins forever and then crashes.
Works real easy with simple flow
✌️✌️✌️
Refused to redeem my points
After to reached the 600 point they refused to redeem the discount
Annoying
Keeps putting my country as US, even though my phone number is Canadian. I deleted the app and manually chose Canada as my country before proceeding forward and it still shows USA as my country in the next screen. I don’t know if I should proceed forward with the wrong country and potentially be locked out of deals/an account, once they get this figured out or just give up now.
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Won’t let me login
The “verification code” is sent after you can’t use it anymore. Hit resend, nothing. Texts me the code 15 minutes after it should. Impossible to login. Come on now.
Employee customer service
I have been going to A-to-Z since they’ve opened On Murdoch Avenue and the only time I will go in there now is when Jeff or Josh are working because they have excellent customer service and they treat you like a person They are awesome at what they do and I appreciate them very much. Both Jeff and Josh treat everyone equally. To me and I’m sure others appreciate being treated so well by them and it’s an absolute pleasure doing business with them. I love the way they make every customer feel important.I am not the only customer who feels that way.
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