Fixflo Contractor App User Reviews

Customer Experience

Positive experience30.2% of reviews
Neutral9.5% of reviews
Negative experience60.3% of reviews

~ Based on 63 written reviews from the US App Store.

Is Fixflo Contractor App Safe?

Not enough ratings yet to assess Fixflo Contractor App.

Is Fixflo Contractor App Legit?

Fixflo Contractor App is no longer available in the App Store. AppsHunter Legitimacy Score for Fixflo Contractor App is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Clive

Irritating App

Slow, no search function, not useable

I use FF a lot with various letting agents and struggle to complete any work on here. Usability needs to be closer to the desktop version with a good search function, and messages updating based on the same user account being updated on desktop. Why would I need to see that I commented on my desktop as a further message on the app. Seriously frustrating App
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Ray

Hopeless over complicated app
Does nothing but quadruple my workload.
Countless repeating fmdoks being sent to me confirming appointments, invoices, statements. Everting gets done at least three times.
Worst system I’ve ever encountered. Typical of a middleman company blowing their own trumpet about how good they think they are!!
Terrible app,very slow..
Worst backward illogical system ever!!

Definatly not streamlined!!
NIGHTMARE!!!!
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The solution to a problem that never existed

Since the agents I work for have adopted Fixflo, it has caused nothing but frustration. Works orders have been missed which have resulted in missed work opportunities. The communication through the app is very inconsistent. I’ve declined quotes only to have the agent email me (which they could have done in the first place) and ask for the quote again creating twice as much admin. Sending invoices is a pain. I used to just email an attachment. Now I have to tell the app when I’m coming, when I’ve finished, fill out more forms and finally send a bill.

I just don’t know what the advantage of this app is.

Let’s go back to emails and phone calls… much easier.
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Very buggy

Not the greatest app to be honest. It’s very buggy & slow. You can’t review quotes once they’ve been accepted. So you have to keep a copy of the quote elsewhere which creates more paperwork when the app is supposed to limit the amount of paperwork. Because the app is slow, you can’t fill the jobs out quickly and move on to the next job. Overall it’s not the best app for a contractor to use
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Terrible app

This App is terrible. So confusing to use. No response from messages.

No use

Just fails to sync consistently despite attempts to reset the app, log out and back in. Doesn’t show everything resulting in missed opportunities to quote or confusion around jobs and on top of not working at all bombards you with pop ups to turn on notifications when you don’t want to.

I’ve used Fixflo both as an agent and a contractor. It seems to work alright from the agents perspective and gives the impression of contractors just being inept when it comes to using the system. From a contractors perspective, especially out and about with just the app to rely on its completely unusable.

Its been this bad for years at this point, please put some effort into making at least the basics work.
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Frustrating issue with iOS photo access

FIXFLO continues to default to the photos used for the last job completion. It fails to clear the cache or allow further access to the iOS Photo library for the job completion, making it necessary to restart the app each time I need to complete the next job. Come guys please sort this out as the issue really makes the app irritating when I’m processing completions at the end of a working day.
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Crashes

More crashes than the M6

Worst piece of garbage known to man

This is possibly the worst app ever created. To the developers how have you allowed this app to be released like this? You should be ashamed.

Jan 2025 server outage has affected app

There was a recent server issue which meant FIXFLO was temporarily unusable, even on a browser. Since then the iOS app seems to have reverted to behaving as it did in earlier versions; frequent crashes, and unpredictable handling of photos, unreliable completion commands and other quirks.

Please cure these issues asap as the browser version on my iPhone is not much better with its tiny default fonts
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Darren

Nothing but trouble with the app.
Never works properly. 4 of us use it in our company and all have issues daily.

Excruciatingly painful to use

The most god forsaken app I’ve ever had the epic misfortune of using. Want to upload an invoice from an apple device? Good luck with that! Want to close job tickets????? No chance. Unless you work in a certain way, this app will be like some form of time wasting medieval torture device. Absolutely shocking, please make it stop. Please. Seriously do it already.
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Crashing

Every single
Tome
You
Have to log in and it still crashes

Crashes

Still is rubbish and not working correctly. The support is the worst for any company

Good but needs some improvement

Really good app great to work with contractors/landlords and tenants but needs some work on the syncing, notifications to tenants responding, scrolling issue on comments, can be slow at times with updating information on particular jobs.
Could also have a journal type section tracking what or who has has done something on a particular job something like
Agent assign job
Contractor set quote appointment
Contractor attended
Contractor quoted
Landlord accepted
Or something just helps to track progress and if something changed it’s all there to see and back track.
Good just needs a few fix’s in my opinion
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Nearly there

I find it very good as I can organise my appointments on my phone and upload my invoices.i find the way the calendar works on appointments setting frustrating.but overall pretty good

Awful.

Truly terrible. Need to set a new password every time I log in. Never seems to work effectively.

Needs improvement.

iPad/iPhone use.

Can’t copy and paste jobs which is very time consuming. This works sometimes but mostly not.

Slow to update. Even when updated some jobs don’t appear. You need to log out and log in again.

App doesn’t remember log in details so you have to type it all out EVERYTIME!

App doesn’t link to Xero which a lot of people use so the agents need to manually enter our quotes.

These need sorting
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A lot better than 3 years ago!

When I only started, was very skeptical if this will work for me. But now as I get more work through the app than by phone, I’m coming around. Many things are just something I do on the go (schedule visits, quote and invoice), I have to confess I still copy the work into my notebook.