Leon Has Lied to get me on-board & refused to issue refund, pls be aware
My personal experience with Flash Delivery was extremely disappointing and stressful as a small business owner.
I was persuaded into signing up for what was presented as a long-term delivery platform solution with strong onboarding support, payment integrations, and business growth opportunities. During onboarding, there was significant pressure to proceed quickly, including repeated urgency around locations and setup.
I paid upfront for a 12-month service plan in good faith expecting a professional rollout and ongoing support. However, concerns later arose regarding payment integration capabilities, pricing transparency, VAT handling, communication, and the overall implementation process.
The service relationship broke down very early during onboarding, and cancellation/refund concerns were raised at an early stage. Despite this, the matter later escalated into a lengthy payment dispute process instead of being resolved fairly and proportionately.
To be fair, onboarding work and communication did take place, and some staff members were polite throughout. However, based on my experience, I would strongly advise any business owner considering this company to:
• read all agreements carefully
• verify cancellation terms in writing
• confirm VAT/pricing details beforehand
• fully understand payment provider arrangements
• avoid making rushed decisions under pressure
I am simply sharing my own documented experience so other businesses can make informed decisions.
I was persuaded into signing up for what was presented as a long-term delivery platform solution with strong onboarding support, payment integrations, and business growth opportunities. During onboarding, there was significant pressure to proceed quickly, including repeated urgency around locations and setup.
I paid upfront for a 12-month service plan in good faith expecting a professional rollout and ongoing support. However, concerns later arose regarding payment integration capabilities, pricing transparency, VAT handling, communication, and the overall implementation process.
The service relationship broke down very early during onboarding, and cancellation/refund concerns were raised at an early stage. Despite this, the matter later escalated into a lengthy payment dispute process instead of being resolved fairly and proportionately.
To be fair, onboarding work and communication did take place, and some staff members were polite throughout. However, based on my experience, I would strongly advise any business owner considering this company to:
• read all agreements carefully
• verify cancellation terms in writing
• confirm VAT/pricing details beforehand
• fully understand payment provider arrangements
• avoid making rushed decisions under pressure
I am simply sharing my own documented experience so other businesses can make informed decisions.
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Rubbish
States “quick delivery”. Ordered off of here and waited for half hour only for them to then cancel my order. What a waste of time. Stick with uber eats for delivery. At least they bother to fulfill your order.
Rapid
Ordered and received within 10 mins, the deals are unbeatable for a local shop as well
Fast and connected. Feels like a true shopping experience
Excellent choice of groceries and updates regularly. Love it. Easy and convenient
Fantastic app!
Was fantastic when I used it. Brilliant customer service and I really do recommend this app
