The only disappointment
The app is good, easy to go around, great offers
Only annoying disappointment is that the WiFi inside is VERY slow inside every store I’ve been to. I have to be prepared for it to not load up and create a queue at the checkout.
Only annoying disappointment is that the WiFi inside is VERY slow inside every store I’ve been to. I have to be prepared for it to not load up and create a queue at the checkout.
BSBusy SG
Nightmare!
This rating should really be -5* because I downloaded the App from the AppStore, set my account up with my details and created my bonus card. I did my first order, submitted it, Iceland took my money but refused to accept my order so I spent ages trying to claw my money back. It’s been nearly a year since this happened, and thought I’d give it another try. I was concerned after what happened last time. I logged into the App but the Bonus Card went funny, so I deleted it. I tried to create another one but it went funny. I decided to contact Iceland Customer Service today, about 5-10 minutes ago and they repeatedly said they couldn’t see my account at their end, yet I was logged into it telling them my details. In the end they cut me off and refused to help - very unprofessional, don’t know why she’s in Customer Service if sure won’t help. I’ll now send a scathing email with screenshots as proof to see if anything gets done. Don’t think I’ll ever be using this app ever again, what a con.
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Ppurpleglitter1971
Kirsty
The app is so much better
KLKirstie Lou
Glitchy
Sometimes the card page doesn’t load properly and I can’t hit top up so I have to keep restarting. Also, Apple Pay doesn’t work so I have to manually enter details.
AAndroid-77-
No delivery available
Despite living midway between 2 large towns ( 6 miles either way), can’t get delivery so obviously no online ordering. Both towns have either Iceland or FarmFood.
Nno1buzz
