Flatmates Reviews: Is It Legit?

Flatmates
Flatmates
realestate.com.au Pty Ltd

Customer Experience

Positive experience16.7% of reviews
Neutral8.8% of reviews
Negative experience74.6% of reviews

~ Based on 228 written reviews from the US App Store.

What users say about Flatmates

Is Flatmates Safe?

Flatmates appears safe based on user ratings. AppsHunter Safety Score for Flatmates is 85/100.

This assessment is based on 58 user ratings, with an App Store average of 4.5/5.

Safety Analysis

91.4% of ratings point to a safe experience
0.0% of ratings suggest some concerns
8.6% of ratings point to a risky experience

~ Based on 58 App Store ratings for Flatmates.

Is Flatmates Legit?

Flatmates appears to be a legitimate app. AppsHunter Legitimacy Score for Flatmates is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Aurent collaboration with flatmate

Do not trust the "verified" agencies on this platform. Flatmates collaborates with Aurent, a fraudulent agency that uses verification badges to trick people into renting through them. Countless users wait over two months for their bond, and many never see it again. I have personally been waiting over a month for a response, but all they send are vague, ambiguous replies with zero real solutions. I am losing all hope of getting my money back. It is disgraceful that Flatmates allows scammers on their app without proper vetting. They have lost all credibility
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Paid over 50$+ for nothing

First of all, I didn’t know that if you’re advertising for a listing, you wont even receive any messages until you pay, so 3 days after I listed I randomly got 5 people texting me at the same time. Turns out, the app literally withholds the messages for a few days unless you’re paying. Which if I knew I wouldve paid from the beginning! I technically did get people asking about the property but honestly not that many, over a month now and I have paid to boost it as well only to get less then 15 people and some of them genuinely might be bots.
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Ignore Positive Reviews

Just a poor quality app altogether, ignores specific filters or searches you’ve put out so it can advertise premium profiles, even if they aren’t what you’re looking for, it encourages far more poor quality housing agents who are looking to advertise their properties, completely pushing to the side people who are actually advertising rooms and not just telling Chat Gpt “advertise this room as glowingly as possible” without every having seeing the place. Frankly, Flatmates is so desperate to have people use their little boosted and premium features they fail to do their very basic conceit and actually connect people who want flats with people selling them. #1 at nothing, i do NOT recommend
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Step

This app is great however, the filters could be better. Am male and I’m searching for a room to stay. I’ve placed the filter on anyone including couples but it keeping bring up women only rooms as well. But am male. If it could take into account one’s gender that would be awesome.

Can only hit the pause button on plan once. Wish I was told that prior

Can’t accidentally hit wrong button to choose to put plan on hold . I pushed the wrong button and now I can’t pause my plan. Only upgrade.
I only paid $30 a few days ago. I’m getting surgery and can’t move atm.
Wish I could pause my plan more than once.

Just feels scammy.

I’ve paid for flatmates over the last 8-9 years at least x10 times.
They are increasing the prices for premium access and offering less value than more with just smart marketing tactics. It just feels like they’ve gotten greedy. I used to really value paying for this app but now I don’t bother using it. Years ago when I didn’t get someone in they used to offer an extra 30 days when I contacted them last time they didn’t offer anything additional when I didn’t fill the room.
Now when you use the free option you get literally ZERO messages / responses now because they want you to pay for it.
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should be free

Can’t believe i paid for this. Most basic feature and behind a paywall. Every cent is crucial for people looking for rooms and you guys take advantage of it. That’s why you have a bad rep.

Buggy plus expensive

I first tried to use the website. It kept going full white screen using safari so I switched to chrome (iOS) that worked until I’d added my property and couldn’t verify my mobile number in any browser so I was forced to download app. Once my listing was live very few people looked at it and no one contacted me, the site is vague and gave the impression that it was maybe delaying or blocking the messages until I paid. So I spent $45 and after 6 hours a few messages started to come it. But then I get notifications without the messages appearing in my inbox, so it is certainly delaying them and makes me have to check the app multiple times until the message appears. Then whenever you browse people looking for flats and you click to view someone you are shown the previous person you already looked at and have to click back to see the person you are after. Very annoying poorly tested expensive experience with not as much inbound interest as the price deserves.
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Very useful

This app helped me find several shared accommodation options, and I’m overall very happy with it.

The only drawback is that messaging flatmates directly and getting immediate responses requires a paid upgrade. Without it, messages are delayed, which can be an issue if you need to find a place urgently. For me, the upgrade was worth it because of the time pressure. If you’re searching quickly, keep this limitation of the free version in mind.

Otherwise, Flatmates has a wide range of listings, from budget rooms to more premium options, so it suits most needs. Overall, I’d definitely recommend it.
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Suggestions

I would love to see more options to customise the search experience. For example, having the ability to hide listings that I don’t like or mark preferences so they don’t keep appearing would make the process much more efficient.

The filters could also be improved by adding more specific options, such as pets. For example, I am allergic to cats, so having a “no cats” preference would prevent me from being matched with houses that are not suitable for me and save everyone’s time.

It would also be helpful to have a filter for the maximum number of people in the house. For me, four people would be the absolute maximum, so being able to exclude houses with five or six people would make the search much more relevant.

Overall, adding more detailed filters and personal preferences would make it easier to find suitable homes and create a much better experience for both renters and property advertisers.
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Bug

It doesn’t show the keyboard to write my ideal flatmate when I’m trying to list. I’m using iPhone 16 pro.

good

i like

Great app

Great app found a place to call home with in a week

Average app

The concept is great but the app isn’t great. Quite a few glitches and push notifications don’t work

Pointless

Dont bother

App functionality problems

The Flatmates app’s functionality is broken and unreliable. Bugs persist for years with no fixes from the owners. Needs major work.

Paywall

Gotta love when apps put an essential part behind a $20+ pay wall, how accessible!

Banned the honesty landlords without further investigation!

This app does not provide a good service to the user especially to the landlord. Take it’s user the money without providing any service! I requested my full refund.

Needs improvement

The app is very useful for finding flatmates. I think that the mobile interface needs access to inspection times. Currently only accessible through a computer.

Such poor form to make you pay to instantly message for HOUSING

Haven’t used this app in years, so disappointed with that update… this app does not care about human beings.