App won’t login
Takes my passkey sends me my code but then won’t login I can login fine through the website just the app doesn’t work hopefully you guys fix it soon!!
Won’t login at all
They have launched a new login method with the passkey which doesn’t work on mobile phone. You put everything needed for login, the page just comes back to how it was initially. Giving hard time to do a business.
Owner
Having a lot of trouble logging in. I have to reset my password every day
Activity
On the Activity column is not working does not show your efs transaction and can cancel them from there it just shows an error
Issues with App
For the past couple weeks when I have tried to log in it tells me “Something Went Wrong” then below that it says “Please try again later”. This needs to be resolved so that I can log in.
Owner
Easy to use very helpful
Good app but needs a upgrade
The app is solid sometimes but mostly has signing issues total open balance issues, really needs an upgrade or an update Fleet one please do something about your app.
It’s the worst app I have used for fuel or EFs
Everytime I log in it have to authenticate via email it sends me multiple login verifications. I have a iphone 14 before I had iPhone 12 it’s not the phone. If could get cheaper fuel somewhere I would never use this app again
Disfunctional
Imagine getting up at 2am to issue a lumper check and this app refuses to log you in using your face. Then you manually enter the password and it asks for a token sent to your email. The emailed code is incorrect. Surprise! They actually sent two in a row and when you go back to double-check what you entered the first time thinking "how could I possibly mess up 6 digits," the second email arrives with the code that works. After all that the app says your password is expired and needs to be reset through the web browser. You then log into your account on your PC using the same password this app just told you was expired and issue the money code for a lumper. The experience has been like this for years, they will never fix the app. They're really good at billing your account every week though. No mistakes there.
Show more
It’s functional
It works in the way that I can see my invoices and moneycode transactions. I’ve had a problem where I can’t make a payment bigger than my AVAILABLE amount. Which was really annoying when my limit was $2000 but they’ve upped my limit over double that so I don’t run into that problem often anymore. But when fuel doubled it was a mess. I’ve contacted Fleet One several times and their IT guys can’t seem to figure it out. But it still does most of what I need it to do
Show more
Can’t login
App showed me “password expired” but websites login working good
Error
I can not open the app. It keeps telling me something went wrong and that’s it
Constant issues!!!
It’s nice that they finally got an app. Unfortunately it doesn’t work well. Constantly logs you out, constantly saying “Something went wrong” and then you can get in. More often than not the Face ID doesn’t work and it says incorrect password. Yay, then you get to wait for a token to be emailed. Incorrect password? Like, is my face incorrect? Sure was fun at 2:45 am trying to issue a lumper check only to have to go find the website and do it that way because once again APP ERRORS!!! Do better EFS, we pay you TONS in fees.
Show more
Disappointed
Even though I retired and closed my account with this corporation they keep harassing me every month with the “monthly reports” saying that I don’t owe anything to them.
I’ve called and emailed them which has done no good whatsoever
I’ve called and emailed them which has done no good whatsoever
Still junk
Finally updated and I can login now. However, still lots of bugs. I tried to pay an invoice and check the invoice with the invoice amount, but when you confirm it shows incorrect amount. You can click on the amount to change it and you type in the amount. When you type the last cent of the correct amount it changes the entire input to a different amount. Unreal. At least check the app once before you release an update that does not work.
Show more
When this app will work?
Bad app bad updates
Login issues forever
%80 of the time I am facing login issues.
Checking my balance
It’s near impossible to check my card balance to see how much I have available...
Customer service not good
Rude and helpless customer service
Mbl
Peace of junk. After they updated to new version, it wont work on iphone. Called them many times. No help
