Helpful service
Am a repeat customer who encountered issues with data roaming connectivity while abroad. Chatting with the WhatsApp service staff got it resolved in no time. Reliable and speedy.
Issues fixed
They were helpful to fix problems that i had.
Awesome
They responded quickly and promptly
Poor Connection
Regret to purchase two 100GB plans, it’s really cheated and global connection is worse than many other options.
Great customer service
Really helpful
Fabulous support
I have used FlexiRoam twice now. Both times I required support to get going (tech challenged user). I have had immediate response each time and they have quickly set me on the right path. When I made an error with my purchase they amended that. I can’t fault them for their efficiency and instant support. Once the plans have been up and running I never had an issue. Great coverage. I can’t recommend FlexiRoam highly enough!!
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Response from developer
Hi kezzafletch, thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to provide immediate support and help you get set up smoothly, even when challenges arose. It’s great to know that once your plans were activated, you enjoyed seamless coverage without issues. Your kind words about our efficiency and support mean a lot, and we truly appreciate your strong recommendation.
Not working properly
Purchased 30 gb for Japan but couldn’t use it. :(very slow and frustrating. CS didn’t help at all.
Do not buy it
Do not buy it
App is not working
Same here. No chance to make the app work
Junk app - waste of time
My credit card includes free FlexiRoam eSIM with data so I downloaded it. It didn’t work in any of the destinations I went to. Completely useless. I had to pay for international roaming with my carrier because FlexiRoam failed.
On top of that, I received notifications all throughout the days offering awful “deals.” A product that doesn’t work and spams you is a scam in my eyes.
Don’t waste your time like I did. Use Nomad or something more reputable. There’s a reason FlexiRoam has awful reviews. It’s because it’s awful.
On top of that, I received notifications all throughout the days offering awful “deals.” A product that doesn’t work and spams you is a scam in my eyes.
Don’t waste your time like I did. Use Nomad or something more reputable. There’s a reason FlexiRoam has awful reviews. It’s because it’s awful.
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Not able to have data
I follow step by step the installation guide and never had data and it did tell me it was connected to Orange signal but nothing ever happened
Leider zu teuer geworden
Habe vor einem Jahr 30 GB gekauft mit einem Jahr Gültigkeit für die Hälfte von dem, was es heute kostet. Und heute bekomme ich nur 20 GB für 180 Tage und so viel Volumen benutze ich gar nicht. Finde das einfach eine unverschämte Preiserhöhung. Und das Volumen was heute verkauft wird, ist mir viel zu viel, wenn ich ein Jahr Gültigkeit haben möchte. Ich bin sehr viel unterwegs und Internet ist mittlerweile eine Selbstverständlichkeit als Sicherheit vor allem in der heutigen Zeit. Nutze das Internet unterwegs für Uber etc. Bestellungen und um den Weg zu wissen und mal zu Texten. Scrollen tue ich nicht so, ich bin eh unterwegs und will die Umgebung aufnehmen und nicht in meinem Handy sein.
Finde diese unverschämte Preiserhöhung und Datenvolumen Größe die einem angeboten wird einfach nur unverschämt. Daher suche ich Alternativen.
Finde diese unverschämte Preiserhöhung und Datenvolumen Größe die einem angeboten wird einfach nur unverschämt. Daher suche ich Alternativen.
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App not working
I have been using flexiroamx for many years, for the last 1 year I can not open the app, I can not open their website, I don’t know my balance and I can’t log in from anywhere. I tried to open it from different sources, from didferent mobile phones. App itself, chrome and safari, none of them could connect it.
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Fantastic
The Q&A team is very helpful. while there is problem.
Awful
Activate it the plan two days ago, and couldn’t install the esim, support via WhatsApp kept telling me the escalated the case. I’m glad it was the mastercard promotion so I didn’t lose money
Unreliable sometimes
App is not opening neither with cellular nor with wifi.
Consistent connection around the globe
Overall happy with the app and service. I’ve tested in 6 different countries and always end up with a connection. Sometimes you need to manually select a carrier but that’s typical.
Customer support is excellent when needed and watch for regular sales.
Customer support is excellent when needed and watch for regular sales.
DO NOT USE DO NOT DOWNLOAD
I never ever post reviews but I will break my virginity for this company. The most deceitful and horrible company out there. They expect you to activate your plan when you land in your destination BUT the app is blocked in pretty much all of UAE/OMAN. They then tell you to download VPN to activate it. I was without internet for a full day of my holiday and had to fight with them to get it sorted.
- worst customer service
- worst product with no logic, when every other company has moved to auto activate
- worst everything.
Do not use you’ve been warned!
- worst customer service
- worst product with no logic, when every other company has moved to auto activate
- worst everything.
Do not use you’ve been warned!
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Great Help
I had a problem activating my eSIM - entirely my fault, but their help line was excellent, allowing even a Luddite such as myself to successfully regain data in a foreign land.
Good but LTE
Good and fast support. I needed help getting it installed. Service is LTE, not super fast but it does the job. Got free 5 days with my Mastercard.
Germany
Unfortunately didn’t work in Germany, Frankfurt & Dusseldorf
