It’s good when it works
It’s good when it works. Lately the problems have reduced so I’m happy with that. I feel it’s too much to charge a fee for both lunch orders and recess. If you place a recess and lunch order on the same day, at the same time, then only one fee should be charged, as it all adds up, especially when you order most days of the week.
On top of the order fees, there’s also fees for using credit cards etc. it just makes it costly.
On top of the order fees, there’s also fees for using credit cards etc. it just makes it costly.
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Response from developer
Hi there, Thanks for your feedback, and we’re glad to hear that you’ve noticed improvements in reliability. We understand your concern about fees adding up, particularly for families placing orders regularly. Recess service and lunch service orders are treated as separate orders, so an Order Fee applies to each service, even when they’re placed at the same time. We know no one likes having to pay fees. The fees we charge help cover the cost of providing and maintaining the service, including investing in its reliability and security, and providing customer service and support when you need it. We appreciate you taking the time to share your thoughts.
Fees
I always top up the account with a minimum of $50 as it says the fee will be waved for deposits of $50 or over. I continually get charged the fee and it is disappointing. Especially as the school only accepts payment via your app and not cash at all
Good app but very high fees
Fees are charged per order and per period and per kid, which results in an unreasonably high fees.
Unreliable when I really need it!
Relied on Flexischools to order my boys lunches but half the time the system is always down!
Easy to the App for a Quick Kids Lunch
The app is easy to use and I am able to organise my kid’s lunch quickly when a trip to the shops was forgotten and there’s nothing in the house.
Easy to order lunches
This app is sooo easy to use! It’s great! The only addition is maybe to add photos but its not a biggie!
Great!
I wasn’t too impressed with an old update they did sometime ago but they have since refreshed the app and it’s a much smoother ordering system. Thank you
Over charge
They surcharcharhe os too much and they charge for every individual order in the same bill. Also charges for top up. Just for my kids school nomither way to do it. Can nit carry changes everyday. Somhave to use this app. Rubbish
Quick and Easy
Great app easy to use and great to top up when needed. Quick app that assist my child with their lunch and breakfast needs
Uniform
I have not had an issue with the lunch orders, however, tried to order uniformes through the app. Order placed on 12/01. Order prepared on 28/01. We have not received the order until mid/end March. App does not give updates about the order and/or contact details of the company preparing it so we could understand what was going on.
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Not a fan of automatic up marketing
The apps ok, but up marketing automatically to your order without a choice is frustrating .. for eg, if I order my son a pie I have to buy a sauce satchel even though he doesn’t use it.
High fees for parents
I miss our old school ordering app, the fees parents pay per child per order is a lot, plus then there’s fees to even top up your account as well!
Useful and intuitive app
Makes it easy to order canteen food and buy uniforms
Once you know how to use it it’s great
The app it’s self is cuddly to set up but once you’re set up ate quite easy to navigate around as a user.
The downside is that there are fees everywhere.
A fee to add money to your account
A fee to place an order online
A fee to buy in person at school.
With 2 kids and 1 hot lunch a week I’m easily paying $2-3 per week in fees. Each 10 week term that’s $25, so about $100 a year in fees.
The school will sometimes also have parents pay for additional activities through Flexischools so the fees can really add up.
The downside is that there are fees everywhere.
A fee to add money to your account
A fee to place an order online
A fee to buy in person at school.
With 2 kids and 1 hot lunch a week I’m easily paying $2-3 per week in fees. Each 10 week term that’s $25, so about $100 a year in fees.
The school will sometimes also have parents pay for additional activities through Flexischools so the fees can really add up.
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Convenient
The app is great for convenience but school lunch choices are limited. It also doesn’t allow for pre-ordering for the full week (when needed) so you incur a surcharge for each order.
High fees
Not impressed with the ongoing fees to make a simple lunch order
Beware When Leaving School
A great app for ordering for school. We however discovered that our account does not automatically close when leaving the school. We received an email from Flexischools threatening monthly ‘Inactive Account Fees’ unless we logged back in and deactivated our account. It was in the bottom of an ‘Inactive Account’ email which felt easy to miss.
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Soooo buggy
Of all the apps thrust upon parents this is the worst. Not only are there constant fees for ordering and topping up it’s just super buggy. Menus fail to load. When they do you often can’t add an item to the cart. Network timeouts a constant issue. NFRs nowhere to be found. Some days I seriously wonder if my kid will actually get anything…..
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Constantly crashes
Have to delete and reload frequently. Conflicts with the other parent’s account (despite it saying both can have an account). Confusing menu layout.
Sooo many buggybugs
I'm excuse me so many bugyobugs