$10 minimum
Pretty disappointing that Flexischools now requires a minimum $10 top-up. If we just want to treat our children an ice block or something costing a few dollars, we still have to make up the difference until it reaches the minimum $10, then remaining money is just sitting in the account until the next purchase.
Parents should be able to pay for what they’re ordering without having to put extra money into the account. A smaller top-up or no top up option would be much more practical for families who only order occasionally.
Parents should be able to pay for what they’re ordering without having to put extra money into the account. A smaller top-up or no top up option would be much more practical for families who only order occasionally.
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Response from developer
Hi there, thanks for sharing your feedback. We understand that the $10 minimum top-up can feel less practical for families who only make occasional purchases. The minimum top up was introduced to help reduce the costs associated with processing very small transactions, while keeping the amount as accessible as possible for families. Any unused balance remains in your Flexischools wallet and can be used towards future purchases. We appreciate you taking the time to share your concerns.
Imperfect but functional
This app is glitchy for sure. It does conveniently offer you the opportunity to re-add your last order straight to the cart but if you don’t want to do that, sometimes it does not actually add the item you’re trying to add you have to go back out of the system and back into it and re-select the child
It is also tricky to change payment methods when you’re groggy in the morning. It’s not particularly hard, but not exactly obvious how.
It is also tricky to change payment methods when you’re groggy in the morning. It’s not particularly hard, but not exactly obvious how.
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Excessive charge
There is a $0.33 charge for each order! Unfair charge!
Amazing app!
Flexischools is absolute perfection! This app is the best thing ever for managing school orders and payments. It has made my life so much easier and completely stress-free. Everything is super organized, user-friendly, and efficient. I am so grateful for how smooth it makes everything for families. Highly recommended!
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Idk
It was bad because the tuck shop didn’t have any specials like we did have before.It was the same old flavors which was really bland.
Watch out
Now the app want’s to steal your credit card data; keep it and not allow you to delete it!!
A nasty monopoly.When my child leaves school. It all over
A nasty monopoly.When my child leaves school. It all over
It’s good when it works
It’s good when it works. Lately the problems have reduced so I’m happy with that. I feel it’s too much to charge a fee for both lunch orders and recess. If you place a recess and lunch order on the same day, at the same time, then only one fee should be charged, as it all adds up, especially when you order most days of the week.
On top of the order fees, there’s also fees for using credit cards etc. it just makes it costly.
On top of the order fees, there’s also fees for using credit cards etc. it just makes it costly.
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Response from developer
Hi there, Thanks for your feedback, and we’re glad to hear that you’ve noticed improvements in reliability. We understand your concern about fees adding up, particularly for families placing orders regularly. Recess service and lunch service orders are treated as separate orders, so an Order Fee applies to each service, even when they’re placed at the same time. We know no one likes having to pay fees. The fees we charge help cover the cost of providing and maintaining the service, including investing in its reliability and security, and providing customer service and support when you need it. We appreciate you taking the time to share your thoughts.
Easy to use but could improve
Much more user friendly than the previous app the school used.
A couple of suggestions:
An option to leave a note for the lunch team. Occasionally they have missed an item and my child is too shy to go back for it. It’s often too much fuss to communicate this through office admin, so it would be good to directly inform them on the next order so they can add the item.
Also, food photos are so helpful so we can make better choices for the children. It would be good to strongly recommend this to schools.
A couple of suggestions:
An option to leave a note for the lunch team. Occasionally they have missed an item and my child is too shy to go back for it. It’s often too much fuss to communicate this through office admin, so it would be good to directly inform them on the next order so they can add the item.
Also, food photos are so helpful so we can make better choices for the children. It would be good to strongly recommend this to schools.
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Fees
I always top up the account with a minimum of $50 as it says the fee will be waved for deposits of $50 or over. I continually get charged the fee and it is disappointing. Especially as the school only accepts payment via your app and not cash at all
Good app but very high fees
Fees are charged per order and per period and per kid, which results in an unreasonably high fees.
Unreliable when I really need it!
Relied on Flexischools to order my boys lunches but half the time the system is always down!
Easy to the App for a Quick Kids Lunch
The app is easy to use and I am able to organise my kid’s lunch quickly when a trip to the shops was forgotten and there’s nothing in the house.
Easy to order lunches
This app is sooo easy to use! It’s great! The only addition is maybe to add photos but its not a biggie!
Great!
I wasn’t too impressed with an old update they did sometime ago but they have since refreshed the app and it’s a much smoother ordering system. Thank you
Over charge
They surcharcharhe os too much and they charge for every individual order in the same bill. Also charges for top up. Just for my kids school nomither way to do it. Can nit carry changes everyday. Somhave to use this app. Rubbish
Quick and Easy
Great app easy to use and great to top up when needed. Quick app that assist my child with their lunch and breakfast needs
Uniform
I have not had an issue with the lunch orders, however, tried to order uniformes through the app. Order placed on 12/01. Order prepared on 28/01. We have not received the order until mid/end March. App does not give updates about the order and/or contact details of the company preparing it so we could understand what was going on.
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Not a fan of automatic up marketing
The apps ok, but up marketing automatically to your order without a choice is frustrating .. for eg, if I order my son a pie I have to buy a sauce satchel even though he doesn’t use it.
High fees for parents
I miss our old school ordering app, the fees parents pay per child per order is a lot, plus then there’s fees to even top up your account as well!
Useful and intuitive app
Makes it easy to order canteen food and buy uniforms
