First impressions
Theft garbage
Response from developer
We’re sorry to hear about your experience and understand how frustrating this must feel. It seems there may be some confusion between our products. FlexPix is a mobile app with its own subscription and credit system, while FlexClip is a separate web-based video editor with a different pricing model. Regarding pricing, we always aim to clearly display subscription details and any upgrade requirements before purchase. Creating and exporting videos may require a Pro plan, depending on the features or assets used, but this is shown in advance. We take feedback about pricing transparency very seriously, and we also want to assure you that all reviews on the App Store are from real users. If you’d like, please reach out to us at support[at]flexpix.ai with more details about what happened. We’d be glad to look into your case and help find a solution. Thank you for your feedback.
Unfulfilled wishes
Response from developer
Thanks for the kind review! We hear you 😭 The Pro plan helps us keep the app running and bring more features to everyone. We really appreciate your support and hope you continue enjoying the app!
Credits
Response from developer
Thank you for your kind feedback! We’re glad you’re enjoying FlexPix. Sorry for any confusion caused. If you have any questions about the credits, please feel free to contact our support team at support@flexpix.ai. We’re happy to help!
Not Recommended
Response from developer
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. FlexPix is an AI Video & Image Maker and currently supports AI-generated content only. If you need any further assistance, please feel free to contact our support team at support@flexpix.ai. We’re always happy to help!
