Theft garbage
Response from developer
We’re sorry to hear about your experience and understand how frustrating this must feel. It seems there may be some confusion between our products. FlexPix is a mobile app with its own subscription and credit system, while FlexClip is a separate web-based video editor with a different pricing model. Regarding pricing, we always aim to clearly display subscription details and any upgrade requirements before purchase. Creating and exporting videos may require a Pro plan, depending on the features or assets used, but this is shown in advance. We take feedback about pricing transparency very seriously, and we also want to assure you that all reviews on the App Store are from real users. If you’d like, please reach out to us at support[at]flexpix.ai with more details about what happened. We’d be glad to look into your case and help find a solution. Thank you for your feedback.
Unfulfilled wishes
Response from developer
Thanks for the kind review! We hear you 😭 The Pro plan helps us keep the app running and bring more features to everyone. We really appreciate your support and hope you continue enjoying the app!
Credits
Response from developer
Thank you for your kind feedback! We’re glad you’re enjoying FlexPix. Sorry for any confusion caused. If you have any questions about the credits, please feel free to contact our support team at support@flexpix.ai. We’re happy to help!
Not Recommended
Response from developer
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. FlexPix is an AI Video & Image Maker and currently supports AI-generated content only. If you need any further assistance, please feel free to contact our support team at support@flexpix.ai. We’re always happy to help!
Paid for desktop and have to pay for mobile
Response from developer
Thank you for your feedback, and we're sorry for any confusion. FlexPix is built as an independent mobile app, with its own credit system and pricing model tailored for mobile AI generation. If you've experienced any issues or need further assistance, please feel free to contact our support team at support@flexpix.ai. We'll be happy to help!
Awful
Response from developer
We’re sorry to hear that you had a less-than-ideal experience. Your feedback means a lot to us and helps us improve. If you’re willing, please contact our support team at support@flexpix.io so we can better understand the issue and assist you directly. We’re continuously working to improve the app and provide a better experience.
I paid but they want more money
The AI is fine but it’s not worth the hassle.
Response from developer
We’re really sorry to hear about your experience. Please note that all AI tools require AI credits to use. Once your credits are used up, you’ll need to upgrade or purchase additional credits to continue using the features. If you have any other questions or suggestions, please contact our support team at support@flexpix.io. We're here to help!
