Hard to cancel
Impressed!
Waste of time
Response from developer
Hello, we are very sorry to hear that the app isn't performing as expected. We aim to provide a seamless experience and would like to understand exactly what went wrong so we can fix it for you. Could you please reach out to us at support@a1apps.co with details about your device and the specific issue you encountered? We are committed to making this right.
Flow - into a sewer!
Response from developer
Hi TonySoutzos, we sincerely apologize for the frustration you've experienced. A 12-hour transcription delay is unacceptable, and we understand how disappointing this has been. We want to help resolve this immediately. Please reach out to our support team directly at support@a1apps.co with details about your recording, and we'll prioritize investigating what went wrong. Your feedback about our in-app assistant is also noted, we're working to improve the support experience. We're committed to making this right.
They charged my account but it is still in trail mode
App keeps crashing
Response from developer
Hi K. C. Noel, we sincerely apologize for the crashes you're experiencing. We know how frustrating it is when an app interrupts your workflow. To help us fix this, could you please email us at Support@a1apps.co with your device model and the specific error message you're seeing? Our technical team is eager to look into this and get the app running smoothly for you again.
Does not work. DO NOT PURCHASE
Response from developer
Hi Veda, we are truly sorry for the frustration caused by the processing and transcription issues you encountered. We value your time and regret that the app didn't meet your expectations. Since Apple handles all App Store transactions, you can request a refund directly by visiting reportaproblem.apple.com. We would also appreciate it if you could share your device model and iOS version with us at support@a1apps.co, we want to investigate this immediately to ensure it doesn't happen again.
Mat
Transcribed voice recorded to wrong language
Response from developer
Hi Maysy, we sincerely apologize for the transcription error you experienced. We understand how frustrating it is when a quarter of your conversation is transcribed into the wrong language. This is not the quality we aim for. Our team is actively working to improve language detection accuracy. If you're willing to help us investigate further, please email us at support@a1apps.co and let us know which language appeared incorrectly as it will help us prioritize a fix. Thank you for your patience as we work to improve Flow AI.
Doctor
Response from developer
We love hearing that! It’s great to know the app has made your workflow easier by reducing the need for manual typing. Thank you for being a part of our community!
No speaker identification
Response from developer
Hi MarlonUrias, thank you for sharing this feedback. We understand that speaker identification and paragraph separation are essential for reviewing multi-speaker conversations clearly. This is a feature we're actively exploring for future updates. Your input helps us prioritize what matters most to our users. We appreciate your patience and hope to deliver improvements that make your experience better soon.
Flow - into a sewer!
2 hour meeting
Response from developer
Hi 0161London, we're truly sorry your transcription is still pending after 36 hours. We know how important timely access to your meeting notes is, and this delay is far beyond what's normal. Although longer recordings take extra time to process, this appears to be a technical issue. Please reach out to us at support@a1apps.co with details about the recording length and any errors you've seen we'll prioritize investigating and resolving this for you.
Would give 0 stars if I could
Response from developer
Hi there, we're truly sorry to hear you had such a negative experience with our app. We know we fell short of your expectations, and we'd like the opportunity to understand what went wrong and make it right. If you're willing to share more details about the issues you encountered, please contact us at support@a1apps.co. Your feedback is important to us, and we're committed to improving.
Didn’t work
Response from developer
Hi Mishymish13, we're truly sorry you lost an hour-long meeting recording due to upload errors. We know how valuable that time is, and this is not the experience we want for our users. We're investigating upload stability issues to prevent this from happening again. If you're able to share your device model, iOS version, and whether you saw a specific error message at support@a1apps.co, it would help us identify and fix the root cause. Thank you for your patience.
class
Doctor
Copy of another app
I love this app
Response from developer
This is so wonderful to hear! We are incredibly happy that our app has made such a positive impact on your life. Thank you for your support and for sharing your experience!
Good app
Response from developer
Thank you for the 5-star rating! We've worked hard on our translation and accent recognition capabilities, so it's rewarding to hear they are working well for you. We appreciate the feedback
