DOES NOT WORK!
This is an extremely frustrating product/app.. the very first morning after setup, it said "wrong dock" and WOULD NOT turn off my alarm! I had to restart my phone, then the alarm continued going off, until FINALLY it scanned the dock successfully 5 minutes later.. so yeah, I guess if you're looking for a SUPER frustrating experience to ensure you're awake every morning, this is your product.. Then, when I had previously selected to allow my weather app during restricted times, it won't open it! Despite it being selected as "allowed" & showing in the list of "allowed apps" !!! So I had to scan the dock AGAIN to turn off blocking, so I could check the weather! And big surprise, IT. WOULDNT. WORK. AGAIN. !!!! took 4 or 5 times of rescanning process for it to actually acknowledge my phone.. TERRIBLE PRODUCT & APP! Additionally, there is constantly a red notification dot in setting unless you PAY to upgrade to more features.. that is an extremely shady feature to include, bc we all know that a notification icon is about enough to drive a person crazy!! DO NOT RECOMMEND! Save your $$$$$ !!!
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Terrible
This company needs to get a grip. Ordered it in March, didn’t receive it more than a month later, emailed them multiple times, never responded, charged it back on card, that got their attention so they finally sent the product. Once I got the product, I still don’t feel better about spending the money because it doesn’t work! Alarms don’t stay set, they delete randomly and frequently, the main features are behind a pay wall that isn’t advertised. Final straw was an alarm set for 7am went off at 11:48am while I was at work. Made my phone completely useless for an hour while I figured out how to get around the alarm because I didn’t have the scanner with me. Deleted the app and will never use the product again. Hopefully the people in charge figure out how to run the company/app.
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Too many malfunctions
Genuinely an awful purchase. There have been numerous occasions where there have been random duplicate alarms going off at times that I did not set. Also the “dock” does not work about 1/4 times so the only way to turn off the alarm is to shut down my phone.
Doesn’t work, abysmal customer service
The alarms don’t stay. I will set my alarms and check back later when I go to sleep to make sure they’re set and they won’t even be there and it’ll show “you have no alarms, set an alarm to get started.” My alarms disappearing and not going off has made me late for work more than once. Your alarm settings also will not save/stay and will revert to the original base settings. All I got from customer service when I brought up these issues was “keep your app updated.” Great idea, horrible execution. I requested to make a return and get a refund well within the 30 day window, and it’s just crickets now. Don’t waste your money on this product or app.
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Works just terrible app
It works but the design is terrible I can’t have multiple alarms set up and the app is just really buggy and also there is nothing you can do if you go on a trip and forget it, customer service will reply wayyyy to late.
