Absolutely do not download this app
Be careful! they’ll delete anything that’s uncomfortable for them.
It’s the worst app with the worst customer support. You’ll just end up stressed out, and you won’t improve your English skills.
Response from developer
We’re sorry this situation has remained frustrating, and we’d like to clarify the facts of your case. Your subscription was purchased directly through Fluently’s website via Stripe, not through the Apple App Store, which is why it does not appear in Apple’s subscription settings. Website subscriptions can be managed and cancelled in the Fluently app via Setting → My Products → Manage subscription. Cancellation is also available through our Help Center or by contacting support. The 30-day period shown for website purchases is our unconditional refund guarantee, not a free trial. Free trials, when available, are separate offers shown before purchase. Your refund request was submitted after the 30-day guarantee period had already ended. Cancelling disables future auto-renewals; it does not reverse a payment that has already been processed. If a new charge is ever made after a confirmed cancellation, our team can review that payment separately. Your support history has not been deleted. If a previous conversation is no longer active, a new chat may open, but the prior interaction remains in our support records. We also reviewed the history of your case. Our support team explained the subscription and refund conditions and continued to respond politely, while asking that the conversation remain respectful when messages became insulting. We always aim to handle difficult billing situations clearly, professionally, and fairly.
Impressionnant
Very good
bueno por principiantes
Fun…but…
Wish I had this app years ago
Custo benefício não compensa
Response from developer
We’re sorry the experience didn’t feel consistent enough for the price. A free trial is not attached to every offer, but Fluently does provide a free initial level assessment before subscribing, and pricing and billing terms are shown before purchase. Corrections should be based on what you actually said. If the tutor missed clear mistakes or flagged pronunciation errors you didn’t make, that may indicate a technical issue rather than expected behavior. Please contact us at support@getfluently.app with the approximate date and time of an affected session so our team can investigate.
Very helpful
Could you improve the Spanish pronunciation?
If the pronunciation could be improved to sound more natural and native, I think this would be the perfect app for me.
Good Content, but "13 languages" feels premature
The app is advertised as supporting 13 languages, but the experience is clearly not the same across all of them. German conversation practice works, but the UI is still in English. The German level assessment is also extremely basic compared with the thorough English assessment—it mostly just asks which words you know. Even when using German, I often come across references to “English.”
Compared with English (and perhaps Spanish), the other languages still seem underdeveloped. As a multilingual learner, I also find it frustrating that I cannot switch between languages within one account.
There are also some basic technical issues. When I try to open “Invite a Friend” or “Contact Support,” it takes so long that they ultimately never load. I tried several times, and on one occasion I waited more than 15 minutes for an “Invite a Friend” link to be generated, but it never appeared.
I think advertising “13 languages” is premature when the level of support differs this much between languages. The app has potential, but I’ll be taking a break from it for now.
