THE WORST EVER.
If I were you I would purposefully steal and break all of these scooters. The company is a scam and they will rob you.
SCAM
Do not use this company. I went on a scooter that did not work and it charged my card. The “support” in app just buffers and there is no contact point.
Fly doesn’t Fly
The scooter wouldn’t work and the app wouldn’t let us report a problem. They said we were in a restricted zone for leaving it some we pushed it blocks before they released us and still charged us!
"Could've Been So Beautiful…"
Bottom line:
Nice scooters. Horrible app and "service."
The deets:
First the good. The scooters are very nice. They have a drink cup holder and phone holder. Super convenient!
Now the bad. The scooter died in the middle of what Fly considers a "restricted zone." I get it, but there needs to be at workaround here. I had to push the scooter for five minutes to get it out of this restricted area. The clock kept ticking because the app had no idea the battery was dead. That's just unacceptable in 2023.
Here's the ugly. When I went to get this sorted out with customer service, the customer service page in the app was a just blank page with a spinning "loading" icon. Literally waited for at least a few minutes multiple times for this to load, but it never did. So, I guess there is NO actual customer service. My money is gone. And, now, so is this app. Useless.
Recommendation:
Stick with Bird. Their scooters aren't nearly as nice, but at least they won't rip you off and they have an actual customer service team.
Nice scooters. Horrible app and "service."
The deets:
First the good. The scooters are very nice. They have a drink cup holder and phone holder. Super convenient!
Now the bad. The scooter died in the middle of what Fly considers a "restricted zone." I get it, but there needs to be at workaround here. I had to push the scooter for five minutes to get it out of this restricted area. The clock kept ticking because the app had no idea the battery was dead. That's just unacceptable in 2023.
Here's the ugly. When I went to get this sorted out with customer service, the customer service page in the app was a just blank page with a spinning "loading" icon. Literally waited for at least a few minutes multiple times for this to load, but it never did. So, I guess there is NO actual customer service. My money is gone. And, now, so is this app. Useless.
Recommendation:
Stick with Bird. Their scooters aren't nearly as nice, but at least they won't rip you off and they have an actual customer service team.
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Worst Product Ever
One of the worst products to ever exist
