Do NOT use
I would not recommend this app to anyone. It’s just a waste of time! I was approved for a credit and others were also but we can’t even use the credit on any current or future bookings due to a system error the app is experiencing. This app should not even be available to download until all bugs and errors have been corrected. There is no way for me to use my credit or create a virtual card. I was told by support that if it’s an emergency booking to use an alternate payment method like a credit card. If i had a credit card I wouldn’t of downloaded the app. I would suggest using apps like Hopper, Alternative Flights (allows pay in 4), and Cheap O Air flights.. for discounted flights. Please read the other reviews, everyone is experiencing the same issue and the customer support is terrible. I was these type of apps would stop outsourcing for customer service.
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Very confusing
I had an account, which I paid off in full, no problems. Tried to use again but it kept saying I was approved for $0 - contacted support and really got nothing back. Then out of the blue I get an email saying they would no longer be available for US customers. So I deleted the app. Just reinstalled to see if I could login and they deleted my account. I tried to create a new one but it just keeps telling me that my cell phone number is not reachable 🤷♀️ Would love to be able to use this for travel but it’s not worth the headache
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System update
Not happy about this. I always pay on time and when system update on apps and struggle click not make payment and now think I make missing payment which it not right. I have to contact customer service and have to wait for them answer. Their time different compare to mine. Now it effect me. I was think will not like do again if they mess up not make payment and it not my fault for struggle and try update then have to contact and tell them to do for me. It didn’t make sense to me.
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App is glitching and support is useless
When I first got the app, I got approved for $1500. I used that limit to buy tickets to Seattle. During the buy process, the screen took over 15mins to confirm purchase. I did my payments on time and sometimes early. I even paid it off early. I, then got bumped up to a $2000 limit. I used it and paid it off early. Recently, I logged in and saw my $2000 still there. I needed to purchase a ticket due to a family emergency and thought i was good to go. Until reaching checkout, i got error message saying my limit was $0. Even though i had not made any purchases. Mind you, when i first signed in again i saw my $2000 limit. I went back to the home page of the app and saw a $0 limit. I refreshed the app and reinstalled. Still a $0 limit. I contacted support and they told me because of my credit. Even though my credit was good and i had a $2000 limit when i had signed in. The app is very glitchy and support doesn’t help really.
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Doesn’t work
It saids i have a credit limit of $2,000 for the past month i try to use it and it gives me an error message i contacted customer service and they told me there system is down and they don’t know when its going to be up again now it saids my credit limit is $3,000 still saids the same thing contacted costumer service again and they told me the same thing.. hint i have only used their service once last year paid it off everything was fine but can’t used it anymore apparently..
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Response from developer
Hi josy_p_7, We are truly / deeply sorry to hear of your negative experience with us. We take transparency extremely seriously, so we would appreciate it if you could send an email to support@flynowpaylater.com in order to investigate this matter further for you. With gratitude, Support Team
