Do NOT use
I would not recommend this app to anyone. It’s just a waste of time! I was approved for a credit and others were also but we can’t even use the credit on any current or future bookings due to a system error the app is experiencing. This app should not even be available to download until all bugs and errors have been corrected. There is no way for me to use my credit or create a virtual card. I was told by support that if it’s an emergency booking to use an alternate payment method like a credit card. If i had a credit card I wouldn’t of downloaded the app. I would suggest using apps like Hopper, Alternative Flights (allows pay in 4), and Cheap O Air flights.. for discounted flights. Please read the other reviews, everyone is experiencing the same issue and the customer support is terrible. I was these type of apps would stop outsourcing for customer service.
Show more
Very confusing
I had an account, which I paid off in full, no problems. Tried to use again but it kept saying I was approved for $0 - contacted support and really got nothing back. Then out of the blue I get an email saying they would no longer be available for US customers. So I deleted the app. Just reinstalled to see if I could login and they deleted my account. I tried to create a new one but it just keeps telling me that my cell phone number is not reachable 🤷♀️ Would love to be able to use this for travel but it’s not worth the headache
Show more
System update
Not happy about this. I always pay on time and when system update on apps and struggle click not make payment and now think I make missing payment which it not right. I have to contact customer service and have to wait for them answer. Their time different compare to mine. Now it effect me. I was think will not like do again if they mess up not make payment and it not my fault for struggle and try update then have to contact and tell them to do for me. It didn’t make sense to me.
Show more
App is glitching and support is useless
When I first got the app, I got approved for $1500. I used that limit to buy tickets to Seattle. During the buy process, the screen took over 15mins to confirm purchase. I did my payments on time and sometimes early. I even paid it off early. I, then got bumped up to a $2000 limit. I used it and paid it off early. Recently, I logged in and saw my $2000 still there. I needed to purchase a ticket due to a family emergency and thought i was good to go. Until reaching checkout, i got error message saying my limit was $0. Even though i had not made any purchases. Mind you, when i first signed in again i saw my $2000 limit. I went back to the home page of the app and saw a $0 limit. I refreshed the app and reinstalled. Still a $0 limit. I contacted support and they told me because of my credit. Even though my credit was good and i had a $2000 limit when i had signed in. The app is very glitchy and support doesn’t help really.
Show more
Doesn’t work
It saids i have a credit limit of $2,000 for the past month i try to use it and it gives me an error message i contacted customer service and they told me there system is down and they don’t know when its going to be up again now it saids my credit limit is $3,000 still saids the same thing contacted costumer service again and they told me the same thing.. hint i have only used their service once last year paid it off everything was fine but can’t used it anymore apparently..
Show more
Response from developer
Hi josy_p_7, We are truly / deeply sorry to hear of your negative experience with us. We take transparency extremely seriously, so we would appreciate it if you could send an email to support@flynowpaylater.com in order to investigate this matter further for you. With gratitude, Support Team
Not Recommended They Took Away My Credit
I used this app three different times for travel. I paid everything off on time. The next time I went to use it, I had a $2,000 credit line that was immediately gone and vanished with no explanation as to why. Customer Service is nonexistent. I couldn’t get an answer let alone a resolution. Terrible company! do not use them they will disappoint!
Show more
They want your social security number just to look at the app!
Nope. First they ask to track you. Then they want your personal info including social security number just to look at the app. I’m sure this is even a hard credit check which drops your credit score and for what just to look at the app offerings! Stay away from this company!
useless noa
It was nice at first. They gave me the virtual card so I can book my airbnb and pay in installments. However after I paid that one off early. They dont let me create a virtual card anymore! Im only allowed to book flights through their app but they disabled me on getting a virtual card anymore. They wont tell me why! I believe it’s because i paid it off early and they didn’t get their interest. This app was only useful being able to use it on airbnb.
Show more
Horrible
I signed up and it told me I could use up to 1500. It would not let me book a flight unless it was 3 months in advance. When I tried to log back it it’s showing 0 available to use towards a flight and there isn’t any way of contacting anyone. When I try to send a confirmation to log into the website (no mobile site) I do not receive a confirmation to the email I signed up with. So it’s a little sketchy. I want to deactivate my account but there is no way of finding my account Info through the app.
Show more
Response from developer
Hey there, We're truly sorry to hear about your experience with us! Our customer satisfaction is our top priority, therefore we'd appreciate the opportunity to investigate the situation further. Could you please get in touch with our support team at support@flynowpaylater.com and provide your account details? Kind regards, Support team
No customer service and they take your money
Be careful this site is a scam they take your money run your credit multiple times and also if you do book you may end up paying for a flight that you never got confirmation to and wasn’t booked they charge your card for no reason and if you want more info check them out on fb and read reviews they have scammed a lot of people there’s no customer service to call either it’s just a email and they never email you back
Show more
Response from developer
Dear Jasmin, We're genuinely sorry to hear that your experience with us has not been excellent! Our customer satisfaction is our top priority, therefore we'd appreciate the opportunity to investigate the situation further. Could you please get in touch with our support team at support@flynowpaylater.com and provide your account details? Kind regards, Support team
Waste of time
So I was approved for a 1500 app credit but when ever I go to book it states no flights available when there's definitely many available. I contacted customer support & they got back to me pretty fast & stated "there app is having trouble their working on it" ... yea it's been over a month so idk what type of work their doing but uhm NO! Next !!!
Show more
Frustrated Customer
Despite all the reviews about not being able to reach out to them and what now. I decided to trust my better judgment and get the app for me. It has worked in securing an Airbnb for me and my family. Now trying to get them to understand cancellation it’s impossible to reach them. It annoys me completely. I just want my money back but I haven’t been able to have some reach out to me.
Show more
Fast, efficient and user friendly!
I like this website. Downloading the app was easy and the application process was quite user friendly and quite quick. I got my approval in seconds! Love this! Thank you Fly Now Pay Later. You are the best!
The worst company ever !!
If I could go back and do this all I over I would . Thinking this was a good company but it’s not . You can never get in contact with a human , they only do emails and even then it takes a couple days to respond . They have canceled my reservation without even telling me and did not issue me a refund . If I have to get legal matters for this I would !!!!
Show more
Disappointed
I have to say I am very disappointed with this app. I was approved and tried to book a flight. When I first tried after I got through the process of picking a flight put in passenger info and the app crashed. I had to keep removing and adding back on my phone. Finally thought I got it to work and now it is saying it can’t offer me a loan try again later. You already approved me so what is the problem? Why is the app not working properly. Went from ecstatic to very disappointed.
Show more
Response from developer
Dear Nik, Thank you for sharing your feedback. Please could you contact us at support@flynowpaylater.com with your details? We would like to take the opportunity to investigate your feedback further. Kind regards, Support Team
Poor customer service
Made all my payments on time still incurred 2 late fees… tried reaching out to the online support I never got a hold of anyone. Ended up paying an additional $30 in late fees went all my payments were on time and early. You never can get a hold of A live person nor do they return emails.I would recommend them to improve their customer service. They have a customer service number but it’s all automated!!!
Show more
App problem
I love this app my flight is booked. I think it’s a problem with the app itself because the amount I was approved for I don’t see the card anymore the approval amount went way down. I can’t locate the card and no one is responding to the email. Overall my flight is booked it’s definitely safe to use!
Show more
Denial without reason
I am writing this not to be negative but to give a heads up to anyone applying. I had just got this app to help me pay for a vacation and all it kept saying was denied because I am not the right fit which was confusing because my credit is great, my payment history is great so I don’t really understand why I was denied. So if your getting this app don’t be entirely hopeful that you’ll even be able to use it.
Show more
Unable to log in
I love this app purchase ticket and paid it off . But when I try to purchase another ticket , the app wouldn’t let me , now I’m trying to log in a it keeps saying my app needs to be updated , but it’s up to date. That’s the only issue I have unless I’ll give it a 5 star . If you can fix that issue I’ll be great
Show more
Response from developer
Hello, We are extremely sorry for the inconvenience caused. We had a technical issue with our mobile app integration and it has now been fixed. Could you please uninstall the app and download it once again? If the issue still persists, please do let us know and we will be able to assist. Please accept my sincere apologies for this confusion caused. Best regards, Customer Success Team
Good traveling
Me and my sister were planning a trip to Las Vegas and I was worry it didn’t work but it did I enjoy my trip. I might used again in the future trips.
