Won’t allow UK registration
Defaults to +1 when sending verification text after setting country to +44 UK
Mediocre service and frequent issues
I have had mediocre service with the app over the past 5 years. While it has some nice features, the lack of being able to customize the contact list and the frequent issues with inbound and outbound calls failing have become a pain point. Customer service used to be responsive, but the last issue report went unanswered. The ongoing issue with the app showing “subscription expired” even though the subscription is paid and showing active in the App Store has not been resolved. The recent loss of saved conversations is the breaking point. I’ve deleted all contacts, cancelled the subscription, and deleted the app.
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Response from developer
Hi asharbour, sorry for the delayed response to your review. We are sorry that you had a poor experience using Flyp. We have worked out the bugs with inbound/outbound calling as well as the contacts feed. Please let us know if there's anything we can do to help at support@getflyp.com
Tried several area codes nothing avail
Not sure how I’m supposed to sign up when area codes across the entire state none are available. Tried even out of state nothing!
Paid Subscriber, No Service
My service recycles on the 27th of every month. It is now the 4th of November and app is asking me to pay to get service that is already paid for. Please make it make sense! Also, not the first time this has happened!
People like this should not be able to do business
I’ve reached out several times and got charged for service. I had no success with the use of this application. Don’t waste your money or time.
Call problem
I don’t know why I can’t call, it’s telling me that they can’t recognize the number below- don’t Flyp out and I can’t also receive call and I don’t know why that is happening please fix this or else I’ll just delete this app
Don’t use this
I have had Flyp since 2018 and it initially worked well. However it has gotten increasingly buggy and I have missed calls and texts which result in a financial loss because this app is working so poorly. Also I have to break texts I am sending into short sections abd recieve longer texts as multiple texts but out if irder making communication difficult. save yourself and get Google Voice
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AAAAlmost had it
The thing I liked the most was that this is the only second phone number app(and I tried like 7) that allowed you to type in landscape mode. I have big hands. My thumb knuckles get cramped from all the portrait mode typing. I really wanted this to work. But the issues I had before giving up were:
- Wouldn’t let me dial a number without making it a contact.
- When I first made a contact, it wouldn’t let me call or text them. Later it worked.
- When I sent my text(landscape mode naturally) and I tried turning my phone back to portrait, it didn’t reformat and was cut off. Later it reformatted.
- When I finally called my only contact, it read her as busy when she was right next to me and very much not busy. Did not wait to see if this got fixed later.
If it’s been a few years since this review maybe see if these bugs are better, I really want this to succeed, but I can’t afford to wait for it right now.
- Wouldn’t let me dial a number without making it a contact.
- When I first made a contact, it wouldn’t let me call or text them. Later it worked.
- When I sent my text(landscape mode naturally) and I tried turning my phone back to portrait, it didn’t reformat and was cut off. Later it reformatted.
- When I finally called my only contact, it read her as busy when she was right next to me and very much not busy. Did not wait to see if this got fixed later.
If it’s been a few years since this review maybe see if these bugs are better, I really want this to succeed, but I can’t afford to wait for it right now.
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Awful app, no customer service
My subscription has incorrectly expired multiple times and there’s no customer service to correct the issue. Just an email address that nobody responds to.
Tyneilonline
I have been using this for 1 year now I love it the staff is helpful and it works great. The only thing some time it does not work well and you can not get a hold of the company via email like that
Response from developer
Hi Tyneil, thanks for the feedback on Flyp. We hope that you continue using Flyp for a long time. Please let us know if you have any questions!
No customer service, doesn’t let you cancel a subscription
I wish I read the reviews before downloading this. They conned me into setting up a subscription for $7.99 a month with a free week trial. I was ok with the price at first, until I started using it and realized I couldn’t send any photos over text with the number. So when I tried to go to the manage subscription page to cancel my renewal, the page doesn’t even work and there’s no options to do anything, just a blank page shows up. I’ve emailed them twice with no answers. Reporting it to Apple so they won’t charge me anymore.
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Not working
Worked great to begin then logged me out and wouldn’t let me log back in. Emailed support got no response. Awful
Service disappeared.
I’ve been faithfully paying a monthly fee for several years now. Went to check on a numbers and even though they are listed under my account, they are no longer working. Opened two separate support tickets and nobody responded at all for almost two weeks now. The website and all posts are stale. Do not waste your time with this app or company.
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Changed several times for same number then disconnected
I wish the concept worked. This is a billing disaster. I have been overcharged several times in the same month for a single yearly Flyp number. There is NO customer service chat online, and no phone number. I started the email case number to complain, and never heard from them. I started a second case/ complaint, and never heard back. It has now been over a month. Not only was I over billed- they then sent a message stating my “trial” was over and my numbers were gone. I am going to have to scrap the whole thing, what a shame. I wish they had a real people to address issues instead of a library of pre-programmed answers that can’t cover all scenarios.
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It needs to be reliable !!!!!
Out of the blue for no reason my subscription was canceled and when I try to manually renew it it doesn’t allow me.
Hence I can’t use this number any more.
Very disappointed!!!!
I got a phone number that only worked for a few months.
Hence I can’t use this number any more.
Very disappointed!!!!
I got a phone number that only worked for a few months.
Bad bad
I had Flyp for 2 years and have had so many issues but i hung in there. The big one was when I realized that I wasn’t get any calls, so I opened a ticket. Took Flyp 2 weeks to respond to the ticket to tell me that they are sorry that the company they received the numbers from had recalled the telephone number and they had to reissue me a new number. And then they did not act on it again for another 2 weeks. I had to ditch this service. Do not use Flyp. Your business will suffer.
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They took my number back!
Do not use this app! I signed up and received a phone number that I use for my business as a customer service number. After a few months of using it and printing the number on product boxes sent to retail stores, one day it stopped working. When I wrote Flyp customer service to find out why, they told me that they were sorry but the number they gave me was “recalled” and “unfortunately can no longer be supported.”
They took back the number after selling it to me! Now I can’t even get Flyp customer service to get back to me. Do not use this app!
They took back the number after selling it to me! Now I can’t even get Flyp customer service to get back to me. Do not use this app!
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Rubbish
This app doesn’t even begin to work.
You type in your primary number and can’t get past the “Troubleshooter” page
Waste of time
You type in your primary number and can’t get past the “Troubleshooter” page
Waste of time
Worst Service
I have been having difficulty receiving calls and call notifications for months. Then as if a week ago, someone notified me that when they called my Flyp line; there was a message stating “this number is not in service”. Really? Flyp has been taking my money and no one told me! I “reported a problem” and someone opened a ticket. I just received this as an answer to this problem:
After escalating this issue, we just received an update from our vendor that your Flyp number (+1971xxxxx) is apart of a batch of numbers that have just been recalled and unfortunately can no longer be supported.
This is something that we were not expecting and haven’t experienced before, we also understand the impact and inconvenience this causes.
Really?? And then they offer to give me a DIFFERENT number? This is a BUSINESS line! I’ve paid for advertising for years with this number!!! SO DONE WITH THIS!!!’
After escalating this issue, we just received an update from our vendor that your Flyp number (+1971xxxxx) is apart of a batch of numbers that have just been recalled and unfortunately can no longer be supported.
This is something that we were not expecting and haven’t experienced before, we also understand the impact and inconvenience this causes.
Really?? And then they offer to give me a DIFFERENT number? This is a BUSINESS line! I’ve paid for advertising for years with this number!!! SO DONE WITH THIS!!!’
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Worst Company Ever
They gave away my business phone number! I have had it for 30 months. Auto pay my bill every month. One day my business phone stops ringing. Put in a service request, 24 hours later they come back and tell me the number was recalled and I will not get it back. They offer to give me another number! How the hell is that suppose to work? 2.5 years of every customer having that number, advertising, flyers, cards.... think long and hard about using this ridiculous company. They’re have cost me untold tens of thousands of dollars! Not sure if or how my business will ever recover!
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