User Unfriendly
This app is terrible. Every time Flyte Health has an issue, they expect you to fix it, through the app, but nothing is where they tell you. And when they say the only way to update info is through the app, you can’t click anything or move the screen around, to find what you need to click. It’s ridiculous.
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Inaccurate
The scan button doesn’t work, and when you use the camera option it’s wrong 90% of the time! You want us to track but make it so difficult
Just call
With no website, this is the only way to interact other than a call. Their communications (texts and email) is poor in that it does not link you to the activity they want you to perform so you come to a home page that does not update with the tasks that want you to perform so you need to hunt through the app
Or just call…
Or just call…
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Not mobile or user friendly
I’m honestly disappointed with the app. I genuinely believe the program itself has the potential to be great, but unfortunately, the app’s current infrastructure takes away from the overall experience.
The platform does not feel properly built or user-friendly, especially when accessing it from a mobile device. Several of the features that are supposed to make the program more efficient and up-to-date simply do not work as intended. The beta photo feature does not work properly, and even basic tasks such as logging information and tracking progress are unnecessarily difficult.
At this point, I believe the app needs more than minor updates or fixes—it needs to be completely reworked and rebuilt with the user experience in mind.
While I still see value and potential in the program itself, the functionality of the app is frustrating enough that it genuinely makes me question whether I want to continue participating. A good program should have a platform that supports and enhances the experience, not one that becomes an obstacle to it.
The platform does not feel properly built or user-friendly, especially when accessing it from a mobile device. Several of the features that are supposed to make the program more efficient and up-to-date simply do not work as intended. The beta photo feature does not work properly, and even basic tasks such as logging information and tracking progress are unnecessarily difficult.
At this point, I believe the app needs more than minor updates or fixes—it needs to be completely reworked and rebuilt with the user experience in mind.
While I still see value and potential in the program itself, the functionality of the app is frustrating enough that it genuinely makes me question whether I want to continue participating. A good program should have a platform that supports and enhances the experience, not one that becomes an obstacle to it.
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Awful App, Awful Gatekeeping Program
Months and months for follow up. No integration of the app with Athena, which they use for everything that actually matters. This operates like something a high school kid experimenting with Claude would make for his first app. This company exists to save insurers and employers money, not to help with weightloss. You are better off getting your PCP to prescribe GLP-1 to a local compounding pharmacy. Otherwise, you’ll just be prescribed a range of seizure and other meds with off-label use from side effects like weightloss.
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