FNB of Fort Smith User Reviews

FNB of Fort Smith
FNB of Fort Smith
First National Bank of Fort Smith

Customer Experience

Positive experience61.1% of reviews
Neutral0.0% of reviews
Negative experience38.9% of reviews

~ Based on 36 written reviews from the US App Store.

What users say

Is FNB of Fort Smith Safe?

FNB of Fort Smith appears safe based on user ratings. AppsHunter Safety Score for FNB of Fort Smith is 97/100.

This assessment is based on 4,058 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 3,741 App Store ratings for FNB of Fort Smith.

Is FNB of Fort Smith Legit?

FNB of Fort Smith appears to be a legitimate app. AppsHunter Legitimacy Score for FNB of Fort Smith is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

🤩

Great app!!!

Great Service

Always notifying me of transactions and make depositing checks a breeze!

Mobile Deposit

This makes depositing a check so easy

The ladies are awesome

Love the ladies at the Centerton office cause this is the one I use….they are extremely helpful and are just amazing people. Plus I haven’t banked with a better bank and they have my business forever

Recent update killed the app

Since the most recent update the login screen won’t populate. It’s just the background screen so infuriating that an update kills an app when there was nothing wrong before!

New update is not loading app

Not loading since new update

Upgrading

I tried to upgrade but couldn’t! I am trying to use my Rent for credit .

Great experience!

Love the features and the ease of navigating. Simple, but necessary tool.

Card management

I’m having trouble finding the card management tab.

The Best

You guys helped me so much words cannot describe how good you guys are. You’re the best.

Mobile Deposit

My first time using mobile deposit. My deposit appeared to go through as I saw the next morning in my account. Next day, FNB voided it saying I didn’t write “for mobile deposit only” on the check. There were no instructions online to do that. This was a little $47 check and the bank would not reverse their void, so I had to go through my trash to find that check and re-do the process. Terrible experience.
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Love mobile app

I am an elderly widow and your mobile app has been a blessing for me. I am also disabled. I use the app for all of my banking needs. It sure saves me many trips to the bank!

I wish

I wish I can go a whole lot lower the app is stupid. It doesn’t wanna update half the time. It always has an error code. You have to be in full light to be able to do the face recognition. If not, you gotta put in your pin number and when you try to transfer money over you have to do it five or six times and the half the time it doesn’t wanna load up
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Update iOS 18.4 required?

My iPhone is automatically updated but the latest is iOS 17 so am unable to access my online banking account. I am now trying to determine which relationship I should be ending…iPhone or FNBFS? This is not user friendly.

Please fix the app back to how it is

After the most recent update, you have to fully close and restart the app after EACH mobile deposit

?

Mobile deposit very difficult to use

Deposit photos too complicated for deposit

It’s too hard to hold the camera still to click in the middle of the screen to get a photo that isn’t blurry.

Not always accurate

I have experienced many times where the account balance will read incorrectly which would result in over drafts and having to pay over draft fees etc. Has been very frustrating and there’s nothing FNB will do about it because all they see is that there was an overdraft that I didn’t catch since I read an incorrect balance that was showing on my end.
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User Friendly!

Love having access to this app. Very easy to use, helpful to my everyday life.

The best!

Just recently joined this bank!! I have never done a review before. I feel this is the best bank of all.