Focal & Naim Reviews: Is It Legit?

Customer Experience

Positive experience23.2% of reviews
Neutral9.9% of reviews
Negative experience66.9% of reviews

~ Based on 685 written reviews from the US App Store.

What users say about Focal & Naim

Is Focal & Naim Safe?

Focal & Naim does not appear safe based on available data. AppsHunter Safety Score for Focal & Naim is 45/100.

This assessment is based on 254 user ratings, with an App Store average of 2.2/5.

Safety Analysis

23.7% of ratings point to a safe experience
8.3% of ratings suggest some concerns
68.0% of ratings point to a risky experience

~ Based on 253 App Store ratings for Focal & Naim.

Is Focal & Naim Legit?

Focal & Naim appears to be a legitimate app. AppsHunter Legitimacy Score for Focal & Naim is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unreliable

Sometimes it finds my Muso, sometimes doesn’t. Sometimes works on iPad but not on iPhone - that’s what it’s doing now, and for good measure the handset isn’t working either! I love Naim Muso ….when it just works, but honestly, it’s often a right pain. Ironic that when you just want to unwind to a little music, the Naim app can be so annoying! I really do wish that they’d just sort this out once and for all.
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Garbage App

Full marks for the equipment but the app just takes away from the enjoyment. I mean many other apps ‘get it right’ so how hard can it be. Just frustrating.

Great App

It works flawlessly.

What Devices?

The Naim app has proven completely unreliable since its inception. My two Musos are frequently not detected by the app nor the room they’re built in.

I won’t be buying any more Naim devices until they resolve current (ongoing) problems and even then it will be a difficult decision.

Decent app

I’m pleasantly surprised how well put together this app is. I expected total trash but it actually works rather well. I still can’t believe my first gen mu so is supported. Like hats off to them.

This update has made matters worse

I have 2 Muso’s and have had to re-register both with this f’ing app three times in the last 4 days

Can’t consistently connect to headphones

Really disappointing after buying what’s supposed to be a premium product. Defeats the purpose when it’ll only register the headphones 1 try out of 5, and then it regularly loses connection again once it has found them.

Always Bad

This app is a joke considering how expensive Naim products are. What is the point of having a high end product when the app you need to use with it is garbage. So many annoying bugs that make the experience super disappointing.

Ethan

What is the point of providing this app if it just makes users frustrated ?

Widget broken after update

After last update widget for inputs now a blank white box. This is on iPhone and iPads.

It’s not the app, it’s your network!

The only issues seem to arise with ISP routers supplied by the service provider of your broadband. They screw around with the UPnP signalling. Swap the router for an off the shelf Netgear and the problems all disappear!

Works great with Bathys

No issues using with Bathys headphones. Easy and smooth experience

Excellent Naim Application.

I find it easy to use from ipad and iphone. I can control four different units, Atoms & ND5XS2's in my house whichever room I am using. I use Tidal hifi and a Naim Core and it is excellent.

Unitiqute 2, uniti 1,2

Хуже не встречал приложения. Один раз увидел технику и больше не находит. У меня 3 устройства, не видит ни одно!

Модели у меня хоть и старые, но на вашей последней прошивке.

Что я только не пробовал. Через ПК УСТРОЙСТВО ВИДИТ В СЕТИ, а приложение его не видит. Хотя сами усилители супер! С приложение надо поработать, оно актуально, когда выгорел экран на устройстве)
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Плохо

Радио не работает, tidal не работает, spotify не работает, подключаю по 3,5 к колонке с алисой, топовая система а толку ноль.

Unreliable

Really poor app for such a good system

Shame

Most of the time the app is not able to connect to streaming services. The very expensive equipment is almost useless because this reason. I would recommend to go for other brand

Shocking App

Worst application I've ever used. Constant connectivity issues where the system disappears totally.

New Classic

Works much better now

Absolutely worthless

New Bathys headphones and I downloaded this app which is absolutely worthless. Connecting the HPs to this app to set customization, look for updates, etc, all results in an aggravating cycle of an opening/closing/rebooting process with no success whatsoever leading to frustration and disappointment. The HPs themselves are excellent, but customizing is not possible for me. I am so surprised at this given the two companies, Focal and Naim.
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