Request for Description Entry
I’d like to request a description text box when transferring between accounts using the mobile app. Many times, I like add details to my transfers, but I have to log in on a computer or through Safari to be able to do this. Thank you!
Usability
Constantly having issues with logging in on the app. It shouldn’t be a hassle to log into your app and to see your account balance
Worst app I have seen
This app is great when it works but that is rare. It worked fine for a while then just suddenly stops working. That’s a scary thing when you get used to monitoring your account and then notifications just stop showing up. I can make changes and it works for a day or so then stops again.
Crash often
I love the bank itself but this app is awful. It crashes all the time or it won’t let me log in. Please resolve this. Hire a new developer.
Long time customer
There are huge gaps in my history . Say I get a notification on the 30th and then when I go to check the app there’s nothing there for the 30th there’s missing days I can never get it to reload until days and days later.
Focus Bank App
The cards don’t have tap to pay. The app alerts you in the EVENING time of any transactions. You CANT lock your card. After this week I’m switching banks.
Great Home Town Bank
Focus and their app allows for flexibility and accountability you just can’t get from national banks.
Terrible app
This is the worst banking app I have ever used. It is always crashing and usually takes 3 or 4 attempts to get signed in. And other times you can log in at all.
Convenient
..
Mobile face recognition
I cannot get my face recognition to work! Has in the past, but it keeps going off!
Mrs Edna Powell
Everything is excellent
Update Idea
I like the simplicity of the app and though I realize you are a bank and have savings accounts, I feel like a different option would be nice.
Possibly adding something like a "piggy bank" feature, where I wouldn't have to have a savings account necessarily but rather I could put aside money that I need to save for a bill, or for groceries, without having to set up a separate account! Accessed in the same app, but it just removes it for a small amount of time to the piggy bank until I need to go get it. In my case setting up a savings account is pointless because I'm not long term saving, but knowing that every month I've been able to budget enough to get groceries or pay rent, that would be most helpful.
Possibly adding something like a "piggy bank" feature, where I wouldn't have to have a savings account necessarily but rather I could put aside money that I need to save for a bill, or for groceries, without having to set up a separate account! Accessed in the same app, but it just removes it for a small amount of time to the piggy bank until I need to go get it. In my case setting up a savings account is pointless because I'm not long term saving, but knowing that every month I've been able to budget enough to get groceries or pay rent, that would be most helpful.
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Great mobile banking app!
This app is perfect for keeping up with finances on the go!
GREAT ADDITION TO BANKING!
This is a perfect way to make mobile deposits right here from home.
