Very frustrating experience with order handling
Response from developer
Dear user, we sincerely apologize for the inconvenience caused by the last-minute cancellation of your scheduled order. We understand how frustrating this experience must have been, especially when you were expecting your order late at night. We value your feedback and would like to look into this matter further. Kindly share your order details with us at support@foodmandu.com so that we can investigate the issue and take the necessary action. Thank you for bringing this to our attention.
Complaint
Response from developer
Dear user, thank you for taking the time to share your feedback. We sincerely regret that your experience with our app has not met your expectations regarding delivery charges, app performance, and the limited variety of options. Please be assured that we value your feedback and will share it with the relevant teams for further review. We appreciate your patience and hope to provide you with a better experience in the future.
PAYMENT SYSTEM IS A JOKE — OR WORSE, A DATA TRAP
At that point, the question stops being “why doesn’t this work” and starts being “why does this app keep asking me to try another card?” It feels less like a food delivery app and more like a card skimmer dressed up with a nice UI. I’m not saying that’s what it is — but when a legitimate app fails this badly at payments, it’s impossible not to wonder.
It’s 2026. Apple Pay has existed for over a decade. Google Pay too. Every half-decent food app on the market supports them. Foodmandu doesn’t. Instead, they make you manually punch in card after card into a system that apparently can’t process any of them. That’s not a minor inconvenience — that’s a serious security concern and a complete failure of basic product development.
I never got to feed my loved ones. I wasted an hour of my time and potentially exposed multiple cards to a broken or unsafe system.
Fix your payment infrastructure. Add Apple Pay. Add Google Pay. Or shut the app down until you can handle people’s financial data responsibly. This is embarrassing for 2026.
So thankful
Response from developer
Thank you for your wonderful feedback! We're delighted to hear that Foodmandu makes your busy days a little easier. Knowing that we can help satisfy your hunger when you need it most means a lot to us. We truly appreciate your support and look forward to serving you again soon!
Good App
Response from developer
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our service awesome. Your feedback motivates us to continue delivering the best possible experience.
