PAYMENT SYSTEM IS A JOKE — OR WORSE, A DATA TRAP
At that point, the question stops being “why doesn’t this work” and starts being “why does this app keep asking me to try another card?” It feels less like a food delivery app and more like a card skimmer dressed up with a nice UI. I’m not saying that’s what it is — but when a legitimate app fails this badly at payments, it’s impossible not to wonder.
It’s 2026. Apple Pay has existed for over a decade. Google Pay too. Every half-decent food app on the market supports them. Foodmandu doesn’t. Instead, they make you manually punch in card after card into a system that apparently can’t process any of them. That’s not a minor inconvenience — that’s a serious security concern and a complete failure of basic product development.
I never got to feed my loved ones. I wasted an hour of my time and potentially exposed multiple cards to a broken or unsafe system.
Fix your payment infrastructure. Add Apple Pay. Add Google Pay. Or shut the app down until you can handle people’s financial data responsibly. This is embarrassing for 2026.
So thankful
Response from developer
Thank you for your wonderful feedback! We're delighted to hear that Foodmandu makes your busy days a little easier. Knowing that we can help satisfy your hunger when you need it most means a lot to us. We truly appreciate your support and look forward to serving you again soon!
Good App
Godd service
Bharpardo ni xa mero khana xutya thiyo sabb responsible vayera malai compensation diiyo garxa foodmandu le j hos
got hunger
Don’t boost and boast, if you can’t deliver
Foodmandu said “30 more minutes” — for the 3rd time
At this point, I think my rider stopped for a mid-life reflection
Maybe time to partner up with ride-sharing apps for faster delivery?
Because my hunger has officially evolved into a new emotion.
Delivery should be faster
Response from developer
Thank you for your feedback! 😊 We truly appreciate your suggestion. We’ll definitely look into optimizing deliveries from nearby restaurants to make them even faster for you.
Works great
item with pictures
It’s a disappointment every time
Response from developer
Dear User, We sincerely apologize for the inconvenience you've experienced. We completely understand how frustrating this must be. Kindly share your order details with us at support@foodmandu.com so that we can look into the matter and take the necessary action from our end.
Paid, No Food, No Accountability
When I reached out to support, instead of solving it from their end, they told me to place the exact same order again and write a manual note mentioning that I’d already paid. How is that acceptable for a company handling online transactions?
My family had been waiting over an hour for food, and their “solution” was vague, manual, and unreliable. I provided transaction proof and my contact details, and still — no proper resolution.
For a service that claims to be a leading food delivery platform, this is beyond disappointing. This isn’t just about food — it’s about basic accountability and respect for customers.
Sort out your payment systems and improve your customer service.
Response from developer
Dear User, Thank you so much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused. At Foodmandu, we are committed to delivering a great customer experience, but at times, unexpected technical issues may occur especially with payments. To avoid any confusion and ensure a smooth resolution, we kindly request customers to mention all necessary details directly in the order itself. This helps us avoid any internal miscommunication, as we have multiple team members handling operations. We are continuously working on improving our system to make it more efficient and reliable. Please email us your order details at support@foodmandu.com so we can thoroughly investigate the issue and resolve it for you as soon as possible.
No consideration for delivery time
Response from developer
Dear User, We sincerely apologize for the inconvenience you've experienced. We completely understand how frustrating this must be. Kindly share your order details with us at support@foodmandu.com so that we can look into the matter and take the necessary action from our end.
Glich in the app
Veg and Non-veg tag
You can also add complete view menu for veg and non-veg food which would help the customer to view only veg options and a red or green tag against the product will be more convenient.
Response from developer
Thank you for your valuable feedback! We're glad to hear you find the app convenient. Your suggestion to include clear veg and non-veg tags, along with separate view options for each, is very insightful. Adding red and green indicators for easier identification is a great idea, and we’ll definitely consider it to enhance the user experience. We truly appreciate your input, it helps us serve you better.
Food mandu
But overall 10/10 ❤️
Response from developer
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our service awesome. Your feedback motivates us to continue delivering the best possible experience.
iOS app is great !
Response from developer
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our service awesome. Your feedback motivates us to continue delivering the best possible experience.
Worst delivery service
iOS app is great !
Response from developer
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our service awesome. Your feedback motivates us to continue delivering the best possible experience.
Excessive Phone Calls and Texting
Response from developer
Thank you so much for your suggestion, We do not have removed the do not call option from our app, It seems that there is some problem with the app. We would like to suggest you to reinstall the app and check, please
Convenient
Response from developer
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our service awesome. Your feedback motivates us to continue delivering the best possible experience.
