Needs polishing
1. I booked an appointment a couple of weeks ahead but I still missed it out because I only received one reminder one week ahead. I would expect another one like 1 or 2 days ahead.
2. I booked an appointment for my daughter. There was a question in the app asking if she was existing patient at the clinic. I picked yes since we always go there. But then the receptionist said she wasn't an existing patient of the GP and insisted that the app asked the question. So I wasted my time waiting there for nothing.
2. I booked an appointment for my daughter. There was a question in the app asking if she was existing patient at the clinic. I picked yes since we always go there. But then the receptionist said she wasn't an existing patient of the GP and insisted that the app asked the question. So I wasted my time waiting there for nothing.
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Service
Great service, easy to use, quickly booked, a great improvement Thank you Lynda-Rose Venter
Rating App.
Easy to follow prompts, having choice of Drs!
Omar
One of the best
Hot doc
Easy to use
Easy for bookings
I’m nearly 70 and hate holding on for someone to answer and we know that can be a while when calling a medical centre. I use the app and it lets me select a perfect time for me to be there rather than tell me on the phone “next appointment is” and I’d rather something other than I recommend this for any of my tech savvy friends
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Appointments don’t always work
I recently made an appointment.. deemed to work, I then got a in ap notification saying it was canceled bc I didn’t have payment info. BUT I selected pension when I made the ap- bc I’m bulk billed… so I don’t NEED payment info.. and I HAVE payment info in ap in any case!
Furthermore .. when I checked the ap- there was two appointments in the ap for the date I made one “modified” “by the clinic” but they were closed (so maybe in ap clinic rules) and another ACTIVE APPOINTMENT…
I even got a text message to confirm the appointment- and that link worked. I confirmed my appointment…
Then on the day… I didn’t get a Telehealth call.
I called the clinic and all they could see was the canceled one. I already waited 6 days for the appointment… now I have to wait another WHOLE WEEK.
Can you guys stop changing the name of this ap???
I need this ap to book appointments with my dr… cause THEY have chosen to use this ap.
I don’t need to see my dr very often, so I have no need to commit to memory the name of the ap my dr uses… but apparently I do,… I remember this ap as being called Halo… but that doesn’t come up in any search field I’m using… then I tired “health”… nope that didn’t work either.
I had to scroll through several pages in. The ap store till I found this ap- I recognised the icon tile, and it’s downloaded..
I dunno… maybe link/imbed some more search terms in the ap.
Furthermore .. when I checked the ap- there was two appointments in the ap for the date I made one “modified” “by the clinic” but they were closed (so maybe in ap clinic rules) and another ACTIVE APPOINTMENT…
I even got a text message to confirm the appointment- and that link worked. I confirmed my appointment…
Then on the day… I didn’t get a Telehealth call.
I called the clinic and all they could see was the canceled one. I already waited 6 days for the appointment… now I have to wait another WHOLE WEEK.
Can you guys stop changing the name of this ap???
I need this ap to book appointments with my dr… cause THEY have chosen to use this ap.
I don’t need to see my dr very often, so I have no need to commit to memory the name of the ap my dr uses… but apparently I do,… I remember this ap as being called Halo… but that doesn’t come up in any search field I’m using… then I tired “health”… nope that didn’t work either.
I had to scroll through several pages in. The ap store till I found this ap- I recognised the icon tile, and it’s downloaded..
I dunno… maybe link/imbed some more search terms in the ap.
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Hotdoc
Excellent app Easy to use Has all the information you need
Appointment
Great app. Easy to use.
Noel
Simple, easy to use.
easy and efficient
the app is easy and efficient to use. it serms accurate with the bookings. I like using it.
Kaylene
I do find this a good way to book in with the doctor .
It is incorrectly telling me that this is my first appointment, go to reception. but it is not my first appointment!!
The nickname comes up 90% of the time as this nickname is taken !!
Can’t submit until you add one !!
Thank you
It is incorrectly telling me that this is my first appointment, go to reception. but it is not my first appointment!!
The nickname comes up 90% of the time as this nickname is taken !!
Can’t submit until you add one !!
Thank you
2 issues
My Covid booster booking via the app a couple of weeks ago:
1. Booked using the app well beforehand
2. Responded to the following confirm request message
3. Attended on time and checked in at reception then assigned a seat outside doctor
4. waited 40 Minutes as 5 patients came and went, walked to desk and confirmed my attendance
5. Approached doctor at door and she checked to explain there is no record of my appointment on her list.
The system failed me. But she fitted me in thankfully.
Now - today
Just booked appointment with my regular doctor for a double appointment.
I selected existing patient but the app at the end message confirmed me as a new patient requesting a 15 minute earlier attendance for paperwork as a newcomer
I did select existing patient. I’ve used the app a few times so am familiar with the system
Cheers,
Colin
1. Booked using the app well beforehand
2. Responded to the following confirm request message
3. Attended on time and checked in at reception then assigned a seat outside doctor
4. waited 40 Minutes as 5 patients came and went, walked to desk and confirmed my attendance
5. Approached doctor at door and she checked to explain there is no record of my appointment on her list.
The system failed me. But she fitted me in thankfully.
Now - today
Just booked appointment with my regular doctor for a double appointment.
I selected existing patient but the app at the end message confirmed me as a new patient requesting a 15 minute earlier attendance for paperwork as a newcomer
I did select existing patient. I’ve used the app a few times so am familiar with the system
Cheers,
Colin
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Absolutely love this app
Easy to use, great to have time to check the diary before selecting the time, great to see the list of doctors and the times they are available.
Good
It’s easy to understand
Mr John Nagle
Great app, always been the most accurate and helpful of booking aid, keeping in mind it will not make the doctor ring you at the appointment time but then it doesn’t come with a magic wand.
Great App
This is the simplest & easiest app I’ve ever used. I love it, it delivers every time. Very easy.
Visit to Maroubra Medical and Dental to see Dr Paul at
Brilliant to book however appointments are not always on time.
Have to wait too.
Have to wait too.
A very good app for appointments
Great for Appointment with the Time Date, 👍
Doctors Appointment
Very efficient and easy to use
