Crashes and outages make this platform unreliable
The pros to this platform are that testing is less cumbersome as much of the back office work is completed for you. The real issue is crashes and outages. Support for crashes is just “ reinstall the app” (I just saved you a call dear reader) real issues, like completed tests still showing as pending after a crash are often ignored and pushed back on the user or the person who ordered the test. Outages, which affect not only the app but also the desktop portal, are a nightmare as you often experience them well before FormFox tells you there is an outage. I’ve lost business because my customers were frustrated at long wait times as we switched to paper forms. The employers don’t care that the app was down...they think its my fault.
FormFox fix your issues and I will revise this review
FormFox fix your issues and I will revise this review
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Awesome but a few flaws
FormFox is great and awesome for workflow. Just wish there were an option to save most used chain of custodies.
It’s ok but not great
Works when it wants to work. But when it’s starts messing up prepare for errors and DOUBLE CHECK PRINT OUTS or your going to have a bad time
Dumpster Fire
App is awful! Never works properly and takes 5 times as long as a paper ccf.
FormFox is great!
Super convenient to be able to use on an iPad! Love how it's portable and how you can grab signatures directly on the device! The whole eCCF thing is great for workflow!
