Bad service all the way around!
I been having this home camera supposedly wireless! Which I never could use it without wires it has to be connected to the wifi router via a cable and it works halfass it losses connection when I’m not at home so I can’t see what’s happening in my home when I’m not there! And a friend of mine has one alike and it does the same exact thing! Just bad experience with this products AVOID THIS BRAND!
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Worked great for years but now useless
This app and the infrastructure behind worked great for years with very good support. Then, recently, something changed on their side and it is now a useless app, nothing really works. And do not count on getting any support any more. You will get the standard email saying they are sorry and to contact them but they never ever answer. I ultimately canceled my subscription and deleted the app.
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OWLR
Been using the app for several years then they quit working a week after they took my subscription sent several e mail with no luck oh we do witless now and your cameras no longer work with the update. Yet you still cashed my subscription for multiple cameras for the year till 2022 and your app doesn’t. Work .
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Response from developer
Thanks for the feedback. We have noted your concern. If you need any further assistance, pleasse send us an email to support@owl;r.com.
Nice
The cameras are nice to view and are not to difficult to set up. It is reassuring to see that everything is ok at home when we are away. Every once in a while a camera will go down for no know reason. Not sure if it is a software problem with my computer or not. For the most part they work well and give nice clear pictures.
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Response from developer
Hi N3hyb, Thank you for your feedback and review. We are constantly improving our apps, so stay tuned and thanks for your support. For any queries or help you can send us an in-app feedback message anytime.
It works again
Used to work great. Now it cannot connect to some of my older Foscam cameras. No explanation. They just dropped suppprt. UPDATE. Raising review to 4 stars. After an update my cameras didn’t work. I deleted the app and reinstalled the cameras. They all work again. So it is still the best app for Foscam cameras. Just annoyed that I had to redo everything.
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So far so good
Just installed the app to link up with my Foscam FI8910W and it picked it up right away. I tried the suggested Foscam app but it was a no go, way to complicated. I tried this app and it was up and running within 5 minutes or so. So it's getting 5 stars from this user..
Excellent App, Outstanding Customer Service.
I have been using the Owler app with three Foscam Cameras for about a year, with great success. Owler takes care of all the complicated settings, port forwarding and Streaming connection in seconds. When my "sometimes quirky" Cams get confused or stop working correctly, their App makes it a snap to delete, find and re-install my Cams instantly. Last week i introduced another Cam which would not Stream remotely to my iPhone. I contacted them through their App (Nice feature!) and in two days, Khurram from their Support Team sent me a personal e-mail with a solution! That's what i call Excellent Customer Service. Thanks Owler Team! You guys Rock!
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Response from developer
Hey - thank you for the 5 stars review and your support. Khurram and the support team is always there to help. Happy Viewing!
Easy
Extremely easy to set, up extremely easy for it to find your camera, everything was extremely easy. nothing difficult about this app whatsoever
Great free app now forces GPS requirement
I appreciated this free app for years. A quick way to view my aging Foscam cameras without cloud requirements.
The latest update requires you to allow GPS location access to open. Why? Who knows. They have your IP addresses already. They have a lengthy explanation about how awesome it is for you to regularly and unnecessarily provide them with a GPS coordinate every time you open the app.
But this is gaslighting silliness. Looks like I’ll retire the old Foscam cameras or find a new app.
The latest update requires you to allow GPS location access to open. Why? Who knows. They have your IP addresses already. They have a lengthy explanation about how awesome it is for you to regularly and unnecessarily provide them with a GPS coordinate every time you open the app.
But this is gaslighting silliness. Looks like I’ll retire the old Foscam cameras or find a new app.
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Finally a camera app that works!
I have tried so many apps with our cameras but this is the only one that actually works for everything! The remote viewing works, the sound works, the push to talk works, the alerts work, and even the joystick controller works! I’m sold. Well worth the $12 p/year subscription.
Response from developer
Hi - thank you for the 5 stars and the amazing review. For any queries, please write to us at support@owlr.com
Best and Easiest to use camera app
I’ve been using this for many years and still can’t believe it’s a free app. It works perfectly and the features are untouched by other similar apps.
I control 7 Foscam cameras and this app works perfectly.
I read the the non 5 star reviews and almost all are from people who are either really dim or are lying. If anyone is able to port forward a router or even follow basic instructions, then this app can be set up to work perfectly with your eyes closed.
I control 7 Foscam cameras and this app works perfectly.
I read the the non 5 star reviews and almost all are from people who are either really dim or are lying. If anyone is able to port forward a router or even follow basic instructions, then this app can be set up to work perfectly with your eyes closed.
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Response from developer
Wow! Great and amazing feedback!
Great app with one shortfall
Super user-friendly app that detects my old Foscam cameras immediately. Much better app than even what the manufacturer offers.
When the app developer adds a button to turn on the infrared feature of these cameras, I’ll change my rating to five stars.
When the app developer adds a button to turn on the infrared feature of these cameras, I’ll change my rating to five stars.
Setup easy
I setup my FI9128 foscam cams but cannot be view through internet (very frustrating) but then installed this app and ask me about to setup for remote viewing, and voilá 2 minutes and all my cameras are accesible from everywhere, thanks boys
Lingering Issues Take Forever to Fix
Works reasonably well with newer Foscams like the R1, but limited support for very common but older ones like the FI8921. Example: current version still doesn’t allow user to turn off the IR option for cameras placed near windows, even though OWLR claimed they were were working on it—back in 2016. The crummy old Foscam app could do this easily...why not OWLR?
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Awesome App!
I’m literally SPEECHLESS! I’ve had an in-home daycare business for 25 years and rely on my Foscam camera’s daily. I have four of them set up throughout the house (Front door, Playroom, Crib room, and Cot room). When I purchased them years ago, the Foscam app that allowed me to view them were very difficult to set up. You could only view one camera at a time and it was frustrating. They later came out with a new app that allowed all camera viewing screen or individual and the set up wasn’t as difficult. Copying the camera’s to another device was a nice feature not having to do the start up process all over again for a different device and not too hard to do. I’ve used that one for a few years now. I just updated my device to a new one and noticed I couldn’t use the Foscam app to view my camera’s. Confused, I went and looked for an updated app and found this one. Wow! Set up on 3 different devices INCLUDING external viewing of my 4 camera’s was a BREEZE! The app quickly found all four camera’s, put in my Foscam user name and password and that’s it! I can view all camera’s at one time, individually, set it up for motion detection, full screen option and more! Thanks so much for such a wonderful app, free I might mention too! I love it and appreciate the speed and ease of set up saving me time during my very busy day:)
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Response from developer
Lisal - - thank you very much for the awesome feedback. We appreciate it!
Does not respect privacy
This app now blocks me from using it at all if I do not set the location services to allow access while using the app. If I select anything else for this setting, an uncloseable modal is shown in the app linking me back to the settings page. This is really slimy practice, and probably violates apple’s user privacy TOS.
I use a vpn to connect to my home cameras, so the app never has a reason to know my current location. Please correct this issue ASAP.
I use a vpn to connect to my home cameras, so the app never has a reason to know my current location. Please correct this issue ASAP.
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Problems adding camera back on app in iPad
I am very frustrated with app on my iPad. First I did change internet providers but I have that all resolved now. I made the edits on my iphone and iPad and got the app to wk, “ip changes” however I was trying to see why I never have been able to control the camera via an app and decided to delete the camera on iPad and add back. Now the app will not recognize my admin login and password. I know it is correct and works on PC and my iPhone app still works however I did not try to delete camera there and add again. I have tried deleting app and re installing, clearing browser history and nothing works. The camera also works on the old Foscam app on iPad.
Any suggestions?, Vince
Any suggestions?, Vince
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Response from developer
We are very sorry for the inconvenience. We can understand how frustrating this could be - would you mind sending us an In-App Feedback (Envelop Sign on the About Page) so that we can examine the situation better and help you solve the problem.
Terrible camera terrible app—all around terrible
I don’t understand why 7 out of 10 times when I try to run the app, the camera fails to load. I’m constantly re-adding the camera. Once it does connect it takes FOREVER to set up a connection to the feed—wasting my time and making me anxious about needing to monitor my kids in their bedroom while I’m downstairs. So incredibly frustrating to no end. I’m chucking this camera and deleting this app and never recommending this to any of my friends.
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Cannot move camera after update
I have two children in the same room. I regularly, throughout one day/evening rotate the camera to monitor both kids. After last update I no longer have the ability to turn the camera using the app. Please fix the problem. I became dependent on the freedom and flexibility to tilt and rotate the camera. Any idea why it no longer works with new update?
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You have to pay a subscription fee for alerts
I have a Foscam R2 camera. All the other apps work just fine for video and panning. I have all my cameras set up with motion detector and to send me email with snap shots when they detect motion. The bothersome thing about the newer R2 series is that their motion detector works differently and the remote apps will not turn it on and off which is irritating if you have noisy motion and just need to turn it off momentarily. I got this app because it said it supports the R2 camera and it does connect but then when I went to see if I could enable and disable motion detect I found out they don’t allow you to connect to that feature in the camera without you paying a subscription fee And I still don’t know if it will actually work on the R2 camera...
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Response from developer
Thank you UC IT Guy for the feedback. Ineed, motion alerts are our Premium offering at OWLR. One has to subscribe to motion alerts if they need to receive alerts. We do this to fund the support of the feature. Please send us a message through the In-App Feedback feature if you need any further assistance.
