Fotosmile User Reviews

Customer Experience

Positive experience20.9% of reviews
Neutral0.0% of reviews
Negative experience79.1% of reviews

~ Based on 43 written reviews from the US App Store.

Is Fotosmile Safe?

Not enough ratings yet to assess Fotosmile.

Is Fotosmile Legit?

Fotosmile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fotosmile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work đŸ€·â€â™‚ïž

Scanned the QR code, said it was ‘downloading’ photo is nowhere to be seen in the in app gallery or my camera roll despite granting the access the app prompted for. Useless.

Ne fonctionne pas

Application installer Ă  la suite du passage au Parc AstĂ©rix. Le flash QRCode ne fonctionne pas. A croire que l’application est un scam ou bien n’a jamais Ă©tĂ© testĂ© (3 appareils diffĂ©rents aussi bien IPhone 15 pro que d’autres appareils Android, mĂȘme comportement)

Ne marche pas

Impossible de scanner le QR Code pourtant j’ai un iPhone rĂ©cent et les autorisations sont activĂ©es

Null

Not working with qr code

Hélas ! Qualité médiocre restituée

Parc AstĂ©rix, le package de photos numĂ©riques proposĂ© avec Fotosmile est de qualitĂ© mĂ©diocre - rĂ©solution considĂ©rablement rĂ©duite et forte compression : mieux vaut prendre l’option papier, dommage car l’idĂ©e est bonne et l’ergonomie correcte
L’app est peu maintenue (2 ans sans mise Ă  jour lors de l’écriture de cet avis)
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Response from developer

Bonjour, Nous sommes dĂ©solĂ©s si votre expĂ©rience n’a pas Ă©tĂ© optimale. Pour toute remarque ou signalement, nous restons Ă  votre disposition et vous pouvez nous contacter via le formulaire disponible sur notre site internet. Cordialement, Team Fotosmile

Worked for me

Idk why people saying it doesn’t work. It works. We went to Ferrari land and it is perfect

Response from developer

Thank you for your feedback! We're glad to hear the app worked perfectly during your visit to Ferrari Land. Regards.

Worked fine

Just thought I’d write this as I didn’t have any problems using the app. Downloaded it to retrieve a ride photo and video of Red Force at Ferrari Land. It all worked fine, I was able to easily scan the QR code and save the photo and video.

Ne compter pas dessus la qualité est horrible (Europa-Park)

La version téléchargeable est médiocre, rien à voir avec la photo papier.

Response from developer

Bonjour, Nous sommes navrés que la version numérique ne corresponde pas à vos attentes. Nous espérons que vous avez pu profiter pleinement de la version papier de votre photo. Cordialement.

Doesn’t work

We paid for a rollercoaster video at Portaventura, but the app download didn’t work and the fotosmile help had to send us the file via online file transfer. It makes one wonder what is the point of the app?

App Easy

Grand Canyon photos not the best in the world, but they are good memories. As far as the App itself goes, easy scan of QR code, auto download of all photos to device. Fast and Simple to use. 5/5

Ça marche comme il faut

Fait son job đŸ€·đŸ»â€â™‚ïž

It worked great

I was able to download images the very next day, email not required. Hassle free

Code not working, pushes you to data scraping website

The Q-code from Grand Canyon West wasn’t working. OK, fine, it happens. But alternate - downloading from the website - requires you consent to data scraping & agreement to submit to collection of your e-mail & photos for “commercial purposes.”

Love it!

Worked perfectly! Got all my pics as promised!! They all look amazing!!

Mauvaise qualité des photos

Application testĂ©e pour une photo prise par le Parc AstĂ©rix au Menhir Express (12€) : la qualitĂ© de la photo est trĂšs faible 1181x1772 pixels, Ă  peine de quoi tirer un 10x15cm. Aucune mĂ©tadonnĂ©e: aucune date de prise de vue, pas de coordonnĂ©es GPS

À Ă©viter !

Déçue

Ne fonctionne pas

Works

Was able to download my photos and didn’t have to enter my email address. Easy.

Ne fonctionne pas

J’ai tĂ©lĂ©charger impossible de scanner les code QR, je suis déçu de cette applications

Images won’t download, memories ruined

I only received two of the seven images we purchased at the Grand Canton. Once in a lifetime memories dependent on retaining a receipt with a QR code which of course we lost before the images completed the download. Why not offer a text message option for retrieving images? Who expects a tourist to hold on to a receipt to secure their digital photos? This is horrible. I am crushed.
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Worked great

Went to Grand Canyon west and got some good photos. Download process was smooth and easy